Many Justin Bieber fans are wondering if they will be able to get refunds on tickets purchased for his recently postponed tour dates. Bieber was scheduled to kick off his “Justice World Tour” in early June 2022, but announced in June that due to ongoing health issues stemming from his Ramsay Hunt Syndrome diagnosis, he would be postponing the start of the tour. This has left ticket holders unsure if they will be able to get their money back or have to hold onto tickets until the shows are rescheduled. Here is an overview of the refund situation for Justin Bieber’s Justice World Tour and what fans can expect if they are hoping to get their money back on postponed show tickets.
What dates have been postponed so far?
So far, Justin Bieber has postponed 70 tour dates that were scheduled for the summer 2022 leg of the Justice World Tour. This includes all shows that were supposed to happen between June and August 2022. The first postponed show was set for June 7, 2022 in San Diego and the last was scheduled for August 12, 2022 in Krakow, Poland. While dates are expected to be rescheduled, no details have been provided yet on when the shows might happen. Bieber has stated he is receiving treatment for his Ramsay Hunt Syndrome and aims to resume touring once he has fully recovered.
Month | Number of Postponed Shows |
---|---|
June 2022 | 25 |
July 2022 | 31 |
August 2022 | 14 |
This totals 70 shows over the 3 month summer North American and European leg of the tour that have been impacted so far. Additional dates later in 2022 and into 2023 could potentially be postponed in the future depending on Bieber’s progress.
Has Bieber said anything about rescheduling plans?
In his June 2022 statement announcing the postponements, Bieber did not provide specific details on when the shows might be rescheduled or a timeline for new tour dates. He stated: “I will rest and get better.” Indicating his focus now is on treatment and recovery versus planning make-up tour dates.
Bieber has made it clear he fully intends to complete all postponed shows once he is able to. But no specifics have been shared yet on when that might be. It’s likely make-up dates will depend on how quickly Bieber responds to Ramsay Hunt treatment and regains the facial mobility and strength needed to resume an intense tour schedule.
It could be many weeks or months before his team provides an update on rescheduling plans. So fans will need to wait patiently for that news.
Will I be able to get a refund if I want one?
Whether or not you can get a refund on your Justin Bieber tickets largely depends on where you purchased them from. Each ticket retailer and reseller seems to have slightly different policies in place.
Here is an overview of refund availability:
Tickets purchased via Ticketmaster
For tickets bought via Ticketmaster, they have stated that refunds will be available once new tour dates are announced. So if you bought directly through Ticketmaster, you will have the option to get your money back if you cannot make the new rescheduled show dates work or do not want to wait for the new dates. Exact details on the Ticketmaster refund process have not been released yet.
Tickets purchased via other retailers
Other major ticket retailers like AXS and Live Nation will also likely offer refunds once the reschedule dates are finalized. Refund eligibility and timing may vary depending on the original retailer. Fans who went through these companies directly should receive communications on refund availability as updates are provided.
Tickets purchased via resellers
Getting a refund on resold tickets could be more difficult, unfortunately. Large resale marketplaces like StubHub and Vivid Seats have stated that full refunds will only be issued if events are officially cancelled (which Bieber’s shows have not been yet). Unless they are cancelled entirely, most resale platforms will not offer refunds until after make-up dates have been announced and elapsed. Even then, eligibility requirements, fees, and availability may be dependent on the individual resale company policies. So those who bought through resellers will need to read the fine print closely.
What if I just want to resell my tickets instead?
Rather than going through the refund process, some fans may opt to simply resell their Bieber tickets once new dates are announced. Demand is still expected to be extremely high when he does return to the stage.
If you choose this option, be aware that you will likely have to list and sell them below face value. With no definite make-up dates yet, most buyers will not be willing to pay full-price. Selling through an official resale marketplace will give you the most access to potential buyers.
Also keep in mind that ticket transfer may be restricted in many cases until closer to the actual rescheduled dates. So you might have to hold onto them longer than expected before being able to list them for resale.
Check with your original ticket provider on transfer and selling policies.
Key Takeaways
– Refund availability will depend on original point of purchase – Ticketmaster, AXS, Live Nation, etc.
– Refunds likely won’t be issued until make-up dates are announced
– Resale sites may not offer refunds unless shows are fully cancelled
– Reselling instead will require pricing below face value
– Rescheduled dates may not be announced for many weeks or months
– Fans will need to be patient as Justin focuses on his health before tour plans can resume
Conclusion
Getting refunds or reselling postponed Justin Bieber tickets will be a waiting game for now. Until his team announces when the 70 shows will be rescheduled, refunds are not being issued (except occasionally on a case-by-case basis for extreme circumstances). Fans wanting their money back will have the best luck if they purchased via Ticketmaster or other primary sellers. Resale sites are less likely to provide refunds, so reselling may be the only option in many cases.
While the lack of clarity is undoubtedly frustrating, Bieber’s health and recovery from his Ramsay Hunt Syndrome has to be the top priority. He has made it clear he fully intends to come back stronger than ever and complete this tour once he is ready. Fans will need to hang tight until more concrete updates are provided on exactly when that will be. With patience and understanding, ticket holders should be able get refunds or resell if they cannot make the new tour dates work. Bieber appreciates the ongoing support and hopes the Justice World Tour will get back on track soon.