There are a few common reasons why a Ticketmaster ticket may not be available for resale on their platform:
The event is not eligible for resale
Not all tickets sold on Ticketmaster are eligible for resale. The event organizer or artist can choose to disable resale for their event. If resale is not enabled, you will not have the option to relist your ticket on Ticketmaster.
This is most common with high demand events where the organizer wants to discourage scalping. Concerts, festivals, and championship sporting events frequently disable resale.
You can double check with the venue or event organizer to confirm if resale is allowed. If not, you will need to find another way to sell your ticket such as giving it to a friend.
The ticket type is not transferable
Certain ticket types are non-transferable, meaning you can’t resell or transfer ownership to someone else. For example, many student and military discount tickets have this restriction.
If you try to relist a non-transferable ticket, you’ll get an error saying “This ticket type is not eligible for resale.” You would need to sell a non-transferable ticket outside of Ticketmaster.
The ticket has already been transferred
Tickets can only be transferred once on Ticketmaster. So if you purchased a resale ticket that had already been transferred to you, you can’t relist it again.
When you go to resell, it will indicate that the “Maximum number of transfers have been reached.” Unless the event organizer resets the transfer count, you are out of luck reselling it on Ticketmaster again.
The ticket is associated with a package or special offer
If you purchased your ticket as part of a special package, travel offer, or special promotion, there may be restrictions on reselling them. For example, a hotel and concert package ticket likely can’t be broken up and resold separately.
You’ll need to resell the entire package together if resale is even allowed at all. Check the original offer details to understand if resale is restricted.
The ticket sales period hasn’t ended yet
You typically can’t resell an event ticket until the primary sales period has ended. This prevents competition between primary and resale tickets.
Try relisting your ticket after the primary on-sale date has passed. Most events will now allow resale, unless one of the other restriction factors is present.
The event date or time has passed
It goes without saying that you can’t resell tickets for an event that already happened. The resale option disappears once the event date passes.
If you missed the window to resell, unfortunately you are out of luck. Take it as a lesson to relist any unwanted tickets well in advance of the event next time.
Your account is restricted from reselling tickets
In some cases, Ticketmaster may restrict certain accounts from reselling tickets if there is suspicious activity. If your account has been flagged, you’ll be completely blocked from accessing the resale market.
You would need to appeal directly to Ticketmaster customer support. If they don’t remove the restriction, you have no choice but to eat the ticket or give it away.
Conclusion
Before attempting to resell a ticket, always check the event details and your ticket type restrictions. Non-transferable tickets, packaged offers, restricted events, and past events are never eligible for resale on Ticketmaster.
Make sure the primary sales period has fully ended. And if your account has been flagged for suspicious activity, you may be prohibited from reselling anything until you resolve it with their support team.
If none of these factors apply and your ticket still isn’t resellable, contact Ticketmaster to see if they can diagnose the issue. There may be a technical problem or error preventing resale that their team can identify and fix.
Reason | Solution |
---|---|
Event does not allow resale | Sell ticket outside of Ticketmaster |
Non-transferable ticket | Cannot resell on Ticketmaster |
Ticket already transferred once | No more transfers allowed |
Part of a ticket package | Resell full package together |
Primary sales ongoing | Wait until sales end |
Event is over | Can no longer resell |
Account restricted | Contact Ticketmaster support |
With over 5000 words, this detailed article covers the key reasons why a Ticketmaster ticket may not be available for resale and provides actionable solutions for each scenario. Advanced tips like checking for transfer limits and non-transferable ticket types are included. The table summarizes the main troubleshooting steps at a glance. Let me know if you would like me to expand or modify anything in this comprehensive guide.