The approve button in Jira allows users to approve or reject issues in workflows that require approval. Knowing where to find the approve button is important for users that need to provide approval for issues. I will provide a quick overview of how to locate the approve button in Jira in the next section.
Where is the Approve Button Located in Jira
The approve button in Jira can be found in a few locations depending on what you are trying to approve. Here are the main areas to find the approve button:
Issues View
When viewing an issue that requires approval, you will see an “Approve” or “Reject” button at the top of the issue next to the issue key. This allows users with the appropriate permissions to approve or reject the issue.
Inbox
Jira includes an inbox for approvals where pending approval requests are aggregated. When you have approval requests assigned to you, they will appear in your inbox. To access the inbox, click on the Inbox icon in the top navigation bar. Approve and reject buttons will be shown for each request.
Notifications
When an approval is assigned to you, you will receive a notification indicating an approval request is pending. The notification will have Approve and Reject buttons available allowing you to take action on the request immediately from the notification.
Workflow Status Screens
For issues you are approving as part of a workflow status change, the approve button will be shown on the workflow status screens. For example, when transitioning an issue to a status requiring approval, the approve option will be on the status transition screen.
Approvals Dashboard
The approvals dashboard provides an overview of all pending approval requests. You can access it from the Approvals sidebar item. Approve and reject buttons will be displayed for each approval request on the dashboard screen.
When Approval Buttons are Available
The approve buttons will only be visible when:
– You are assigned as an approver for an issue or approval request.
– The issue is awaiting approval based on the configured workflow.
– You have permissions to approve issues in the project.
If you are not seeing approve/reject buttons on issues that require approval, verify that you have been set as the approver and have the right project permissions.
Approving Issues
When you are ready to approve an issue or request, simply click the “Approve” button. This will record your approval and move the issue to the next step in the workflow.
Some things to keep in mind when approving:
Request More Information
If you need more information before approving, you can request information from the requestor by adding a comment and reassigning it back to them.
Rejecting
If you want to reject and stop the issue, click “Reject” instead of approve. Rejected issues may be cancelled or sent back to an earlier step.
Check Workflow
Double check what the next step will be after approval. In some cases, approval may complete a workflow and close the issue.
Notifications
Requestors and other people involved will receive notifications when you take action on an approval. Add a comment explaining your decision.
Troubleshooting Approval Buttons
Here are some things to check if you are not seeing approve/reject buttons:
Permissions
Verify you have the necessary project permissions to approve issues of that type. Only users with those permissions will see the buttons.
Workflow
Check that the workflow for the issue type is configured for an approval step. The buttons will only appear for issues awaiting approval.
Assignment
Confirm you or a group you are a member of has been set as the approver for the issue in the workflow. If not assigned, you won’t see the buttons.
Status
Make sure the issue status matches the step configured for approval in the workflow. Buttons will only show in the status(es) defined for approval.
Conditions
Some workflows may have conditions that determine when approval is required. If the conditions are not met, it may skip the approval step.
Browse as User
Try browsing the issue as the assignee to see if the buttons appear for them based on their permissions.
Conclusion
The approve button in Jira provides a way for designated reviewers to approve or reject issues in workflows. The key things to remember are:
– Approve/reject buttons appear for requestors on issues awaiting their approval.
– The buttons will be in various locations like issue view, inbox, notifications.
– Users must have the right project permissions to be able to approve.
– Workflows must be configured for an approval step for the buttons to display.
Taking the time to understand where the Jira approval buttons appear will help you review and approve issues more efficiently. Reach out to your Jira administrators if you have any additional questions!