Finding the JMU ticket office can be confusing for new students and visitors to the James Madison University campus. The ticket office handles all ticketing needs for athletic events, concerts, theater performances and more. Knowing where to purchase tickets on campus for the various happenings at JMU is key.
The JMU ticket office is located inside the Atlantic Union Bank Center complex, which houses many of the university’s sports and entertainment venues. Specifically, the ticket office is inside the Plecker Athletic Performance Center section of the complex. This facility opened in 2020 and replaced the former Convocation Center as the main hub for ticketing services at JMU.
The ticket office handles sales and distribution of tickets for the following JMU venues and events:
- Athletic events at Atlantic Union Bank Center, Bridgeforth Stadium, Veterans Memorial Park, Sentara Park and other sports facilities
- Concerts and shows at Atlantic Union Bank Center and Wilson Hall Auditorium
- Theater performances at Forbes Center for the Performing Arts
- Special university events
Knowing the exact location of the JMU ticket office will save time and headaches when you need to purchase tickets for anything happening on campus. This article provides all the key details on finding and accessing the facility.
Where is the JMU Ticket Office Located?
The JMU ticket office physical address and location is:
JMU Ticket Office
715 South High Street
Plecker Athletic Performance Center
Harrisonburg, VA 22807
The Plecker Athletic Performance Center is part of the Atlantic Union Bank Center complex, which is located in the southeast part of JMU’s campus. The facility sits along South High Street on the corner of MLK Jr. Way.
Atlantic Union Bank Center Complex
The Atlantic Union Bank Center complex contains the following JMU buildings and facilities:
- Atlantic Union Bank Center – 8,500 seat arena for basketball, volleyball, concerts and events
- Plecker Athletic Performance Center – Houses the JMU ticket office, athletics administration and sports medicine
- Union Bank & Trust Center – 3,000 seat arena for gymnastics and volleyball
- Eagle Field – Field hockey stadium
- Sentara Park – Baseball stadium
- Veterans Memorial Park – Softball stadium
The ticket office is inside the Plecker Athletic Performance Center adjacent to the main Atlantic Union Bank Center arena entrance. There is a dedicated ticket office entrance on the south side of the building facing MLK Jr. Way.
Directions to the JMU Ticket Office
Here are some key directions for finding the JMU ticket office location:
- From Interstate 81: Take exit 245 for Port Republic Road east. Go approximately 2 miles and turn right onto South Main Street. Go 0.5 miles and turn left onto MLK Jr. Way. The Atlantic Union Bank Center complex will be on your right.
- From campus: Heading south, take South Main Street and turn left on MLK Jr. Way. Heading north, take South High Street and turn right on MLK Jr. Way. The complex will be on your right.
- Parking: Available in the Atlantic Union Bank Center parking decks and lots next to the facility. The ticket office entrance faces MLK Jr. Way.
- Bus: Several Harrisonburg Department of Public Transportation routes stop near the facility on Grace Street at MLK Jr. Way.
Use any of these directions to easily find your way to the JMU ticket office when you need to purchase tickets.
Hours of Operation
Knowing when the JMU ticket office is open will ensure you can get tickets when needed:
- Monday-Friday: 10:00am to 5:00pm
- Saturday: Closed
- Sunday: Closed
- The ticket office also opens 3 hours prior to any major ticketed event in the Atlantic Union Bank Center or Bridgeforth Stadium.
Plan your visit during normal business hours Monday through Friday to get tickets with no hassle. For major events, the ticket office will open early when tickets go on sale to the public.
Purchasing JMU Tickets
There are a few different methods for purchasing tickets for JMU events:
In Person
Visit the JMU Ticket Office during business hours to purchase tickets in person:
- Pay with cash, credit/debit card, check
- Full selection of available seats
- No extra service fees
Online
Use JMUTickets.com to purchase tickets online:
- Credit/debit card payment
- Convenient from anywhere
- Small service fee per ticket
Phone
Call 540-568-DUKE to order tickets over the phone:
- Credit/debit card payment
- Tickets mailed or held at will call
- Small service fee per ticket
Visit the ticket office in person for the widest selection and to avoid extra fees when purchasing JMU tickets.
JMU Ticket Office Contact Information
Here are the main ways to contact the JMU Ticket Office if you have any questions or need assistance:
- Phone: 540-568-DUKE (3853)
- Email: [email protected]
- Website: jmutickets.com
- Location: 715 South High Street, Harrisonburg, VA 22807
- Hours: Monday-Friday 10am-5pm, closes Sat-Sun
The knowledgeable staff at the ticket office can provide information on purchasing tickets, seating options, accessibility, events calendar and much more. Contact them by phone, email or in person.
Getting Help from the JMU Ticket Office
The friendly staff at the JMU Ticket Office are available to provide assistance during business hours. Here are some ways they can help:
- Answer questions about ticketing policies, procedures and options
- Recommend seating sections based on your needs
- Explain ticket delivery methods and fees
- Advise on best practices for purchasing popular, high demand tickets
- Troubleshoot any issues with online, phone or in-person ticket transactions
- Provide accommodations for accessible seating, companions, etc.
Don’t hesitate to talk to a ticket office staff member for advice on the best ticket options and smooth purchasing process.
JMU Events that Require Tickets
Here are some of the top JMU events that require tickets purchased through the JMU Ticket Office:
Athletics
- Football – JMU plays at Bridgeforth Stadium, tickets required
- Basketball – Games at the Atlantic Union Bank Center arena, tickets required
- Baseball – Home games at Sentara Park, general admission or reserved seats available
- Softball – Tickets for seating at Veterans Memorial Park stadium
- Soccer, field hockey, volleyball, lacrosse – Some games require tickets
Concerts
- Atlantic Union Bank Center – Large arena hosts major touring acts and concerts
- Wilson Hall Auditorium – More intimate historic venue for concerts
- Other campus venues – Performances may require tickets
Theater Productions
- Forbes Center for the Performing Arts – Musicals, plays and other theatrical performances
- Other campus theaters – Select productions may require tickets
Special Events
- Homecoming Weekend – Football game, concerts and other special events that weekend require tickets
- Family Weekend – Tickets needed for football game and featured events
- Commencement ceremonies – Large graduation events require guest tickets
- Notable campus speakers – High profile speaker events may require tickets
Check with the JMU Ticket Office on which major events require purchased tickets for admission.
Top Questions About the JMU Ticket Office
Here are answers to some of the most frequently asked questions about the JMU Ticket Office:
Where is the JMU ticket office located?
The JMU Ticket Office is located inside the Plecker Athletic Performance Center at 715 South High Street, part of the Atlantic Union Bank Center complex.
What are the JMU ticket office hours?
The ticket office is open Monday-Friday from 10:00am to 5:00pm. It is closed on Saturdays and Sundays.
How do I buy JMU tickets?
You can purchase tickets in person at the ticket office, online at JMUTickets.com or by phone at 540-568-DUKE. Each method accepts credit/debit cards.
How much do JMU football tickets cost?
JMU football ticket prices vary based on seat location. General admission is $38 for adults, $35 for JMU employees/seniors and $25 for youth. Reserved sideline seats range from $38-58 for single games.
Where do I pick up JMU tickets?
Purchased tickets can be picked up at the JMU Ticket Office will call window with your confirmation number. Tickets bought online or by phone can also be mailed.
Can I get accessible seating tickets to JMU events?
Yes, the JMU Ticket Office staff can assist with accessible seating requests and companion tickets for venues across campus.
How do I contact the JMU ticket office?
You can call them at 540-568-DUKE, email [email protected] or visit in person. See their website JMUTickets.com for more contact information.
Conclusion
Knowing where the JMU Ticket Office is located and how to purchase tickets is key to enjoying campus events. The ticket office in the Plecker Athletic Performance Center handles all ticketing needs for athletics, concerts, theater and special events. With a range of purchasing options and helpful staff, getting your JMU tickets is easy and convenient. Use this guide to find the JMU Ticket Office location, hours, contact information and more to ensure you get great seats for your next JMU event.