Ticketmaster’s VIP Club is a membership program that provides access to exclusive ticket presales, special offers, and other perks for avid concertgoers. Joining the VIP Club requires an annual fee, but members can potentially save money on ticket fees and gain early access to in-demand shows.
What are the benefits of joining Ticketmaster’s VIP Club?
There are several key benefits to joining Ticketmaster’s VIP Club membership program:
- Access to exclusive presales – VIP Club members get first access to tickets before the general public for many shows, giving them the best chance at securing good seats.
- Special offers and discounts – Members often receive special promo codes and discounts for things like ticket purchases, which can add up to significant savings.
- No ticket fees – VIP Club members enjoy no fees on ticket purchases for many events. These pesky fees can add a substantial cost to ticket orders.
- Dedicated VIP service – Members get access to a dedicated VIP customer service team for support with ticket purchases and their account.
- Gift card rewards – Ticketmaster offers a points-based reward system where VIP Club members can earn points towards redeemable gift cards.
The presale ticket access is arguably the biggest perk, as it allows members early booking for in-demand shows where tickets may sell out quickly. Overall, members can gain great value through presales, discounts, and fee waivers – often offsetting the annual membership cost.
What is the cost of a VIP Club membership?
Ticketmaster currently offers two levels of VIP Club membership, each with different costs and benefits:
Membership Level | Annual Cost |
---|---|
VIP Club Basic | $29.99 per year |
VIP Club Premium | $99.99 per year |
The Basic level provides the core benefits like presales, discounts, and no fees, while the Premium level offers additional perks like even earlier access to presales, larger discounts, and faster reward point accumulation.
Compared to the total cost spent on concert tickets for frequent concertgoers, these annual fees may provide strong overall value if members take advantage of the membership perks.
What are the presale opportunities for VIP Club members?
One of the biggest advantages of VIP Club is getting early access to presales before the general public. There are a few types of presale opportunities available:
- VIP Club Presales – Exclusive presales only for VIP Club members. This is the earliest presale available.
- Venue/Promoter Presales – Presales arranged by the venue or event promoter, available to VIP Club members before the general on-sale.
- Chase Cardholder Presales – Special presales for Chase credit/debit cardholders, which VIP Club members can access.
- Local Presales – Special presales for residents of the city/region where the event is held.
Availability can vary, but members can expect access to VIP Club presales for the hottest shows and concerts. These typically occur 2-7 days before the general on-sale, allowing members to secure tickets before they sell-out to the public.
How does the VIP Club rewards program work?
VIP Club members earn rewards points that can be redeemed for Ticketmaster gift cards. Here are the reward program details:
- Earn 1 point per $1 spent on ticket purchases (including fees/shipping)
- Premium members earn points at an accelerated rate
- Points expire one year after being earned if not redeemed
- Redeem points for Ticketmaster gift cards ($10 min redemption)
For example, if a member purchases $200 worth of tickets, they would earn 200 points, which could then be redeemed for a $20 Ticketmaster gift card. Premium members earn 1.5 points per $1 spent.
Special Reward Program Promotions
Ticketmaster frequently runs special promotions that offer extra rewards points earnings and incentives. Past promotions have included:
- 5X points earned for purchases during a set period
- Bonus points for signing up with a referral link
- Points matching offers to match earned points by a certain percentage
Members can boost their points earnings significantly during these promos. Points can add up quickly, making the reward aspect of VIP Club very enticing.
What special discounts are available for members?
Ticketmaster offers members-only access to special ticket discounts and promo codes. Discounts are typically percentage-based and can vary from 5-20%+ off:
Discount Type | Example |
---|---|
Concert Discounts | 15% off NBA game tickets |
Promo Code Discounts | $10 off orders over $200 |
Special Member Rates | Members pay $55 while public pays $75 |
Premium members tend to receive access to larger discounts more frequently. Discounts are promoted through emails, social media, and directly on the Ticketmaster website. Members can save substantially on ticket orders by taking advantage of these special offers.
How does the no fees perk work for VIP Club members?
One of the most valuable benefits of VIP Club is having no fees on ticket purchases for select events. This waives the processing fees and order charges that are tacked onto ticket orders.
To take advantage of no fees:
- Find a concert/event that states “No Fees for VIP Club Members”
- Purchase tickets while logged into your VIP Club account
- Fees will automatically be waived during checkout
No fee events will typically save members 10-15% off the total ticket order cost. It’s an excellent perk that makes joining worthwhile for frequent concertgoers who hate order fees.
Common No Fee Events
While availability varies, these are some of the most common events where VIP Club members can get no fees:
- Major concert tours (pop, rock, country, etc.)
- Live comedy shows
- Musical theater performances
- Major sports leagues (NBA, MLB, NHL, etc.)
- WWE and boxing matches
No fee access is not guaranteed, but members will see it often for hot shows where fees can add $10-$20+ to an order. It’s a smart fee waiver that helps justify the membership cost.
What kind of dedicated support is offered for VIP Club members?
VIP Club members get access to a dedicated customer support team for faster, specialized assistance. Support is available via:
- Phone – Toll-free VIP member support line
- Email – Special VIP member email address
- Chat – Priority access chat queue for members
The VIP team has expertise that can help with things like:
- Booking tickets for presale events
- Applying discount codes and offers
- Managing account and rewards points
- Addressing order errors or issues
Having this dedicated support channel saves members time when they need help with the ticketing process. It’s ideal for resolving problems quickly, especially around busy presale periods.
What other perks come with VIP Club membership?
In addition to the major benefits covered already, there are a few other nice perks of VIP Club membership:
- Members only purchase waitlists – Get waitlisted for sold-out shows unavailable to public
- First access to new venues – Be the first to buy tickets at brand new event venues
- VIP Club e-newsletter – Special insider email with presale codes, offers, and concert news
- Merchandise discounts – Save 10%+ on artist merchandise sold via Ticketmaster
Waitlist access and early venue booking help hardcore fans get seats to the most exclusive events. The VIP newsletter also provides valuable presale info not available to the general public. Overall, members gain nice advantages that improve the ticket buying experience.
What are the steps to sign up for Ticketmaster’s VIP Club?
Becoming a VIP Club member is straightforward – here is the signup process:
- Visit Ticketmaster’s VIP Club website and click “Become a Member”
- Select your desired membership level (Basic or Premium)
- Create a Ticketmaster account if you don’t already have one
- Enter your contact and payment information
- Agree to the VIP Club terms and conditions
- Your membership will instantly activate!
The enrollment process takes just a few minutes. Once registered, members can login to their Ticketmaster account to access VIP presales, offers, and support. The membership auto-renews each year until canceled.
Ways to Save on Membership
To pay less for VIP Club, members can:
- Sign up with a promotion code (if any active offers)
- Use a referral link from an existing member
- Upgrade a pre-sale ticket order to unlock 25% off membership
Loyal Ticketmaster customers may also receive special renewal offers to re-enroll at a lower price. Taking advantage of these opportunities makes the membership an even better value.
Can VIP Club membership be canceled or refunded?
VIP Club memberships can be canceled at any time. However, there are no full refunds provided except in special cases:
- Within 30 days – Full refund if membership has not been used
- After 30 days – No refunds, but can cancel renewal
- Military deployment – Full refund with documentation
- Medical issue – Full refund with documentation
To request a cancellation, members can contact VIP support. If eligible for a refund, the annual fee will be returned to the original payment method.
Once canceled, members will immediately lose access to membership perks. However, their privileges will remain active until the paid period ends. Renewal must be manually canceled to prevent being charged again next year.
Is Ticketmaster’s VIP Club worth it?
Here are the key considerations when evaluating the value of VIP Club:
Pros | Cons |
---|---|
Access to presales for top shows before public | Upfront annual fee of $30-$100 |
Discounts can lead to major savings on tickets | No guarantees on presale ticket availability |
No fees offer typically saves 10-15% per order | Must actively use benefits to maximize value |
Reward points can offset membership cost | No refunds outside 30 day policy |
Dedicated VIP support team | Membership auto-renews annually |
Frequent concertgoers who spend a lot annually on tickets are most likely to benefit from VIP Club. The ability to save money via presales, discounts, and fee waivers can outweigh the membership fee.
Casual buyers may not find enough value from the perks. But avid music/event fans often recoup their investment multiple times over.
Tips for Maximizing Value
Here are some tips to help make sure VIP Club pays for itself:
- Book presales religiously – Take advantage of early booking before tickets sell out
- Use all available discounts – Check for codes and offers before every purchase
- Watch for no fee events – Avoid fees when possible to maximize savings
- Take surveys for more points – Earn extra points via user surveys from Ticketmaster
- Redeem rewards consistently – Cash in points regularly for gift cards to offset costs
Conclusion
Ticketmaster’s VIP Club gives avid live event fans valuable access to presales, discounts, no fees, and rewards. The program offers enough exclusive perks and savings that it can pay for itself many times over for frequent concert and event ticket buyers.
Carefully evaluating if you will attend enough ticketed events each year to benefit is important. For regular Ticketmaster users who get frustrated with high fees and lack of presale access, the VIP Club can easily provide a big return on investment.