Tottenham Hotspur is one of the biggest football clubs in England, with a large and passionate fanbase. As one of the most popular clubs in the Premier League, demand for Tottenham tickets is very high, especially for big matches against rivals like Arsenal, Chelsea and Manchester United.
With such high demand, it can be very difficult for fans to get tickets directly from the club. This is where Tottenham’s ticket exchange comes in – it provides an official platform for fans to buy and sell spare tickets.
The ticket exchange allows season ticket holders or members who can’t attend a match to legally sell their seat to another fan. Rather than tickets going unused or being sold illegally, the exchange offers a safe and convenient way to transfer tickets. Both the club and fans benefit from this system.
In this article, we’ll provide a complete overview of how the Tottenham Hotspur ticket exchange works and the key things fans need to know in order to buy and sell tickets on it.
Overview of the Ticket Exchange
The Tottenham ticket exchange was launched in 2009 to help fans buy and sell tickets for sold out matches. It is an official, club-endorsed platform, fully integrated with the main ticketing system.
Fans must have a Tottenham account to use the exchange. Tickets can be listed for sale by season ticket holders and members who are unable to attend specific matches. Other fans can then browse and purchase these spare tickets.
All tickets sold through the exchange are valid, legitimate tickets – usually season tickets or member tickets. This provides a safe way to buy tickets and avoid fake or fraudulent sales.
The club sets the prices for tickets sold on the exchange. Prices are generally face value or less, making it an affordable way to attend matches compared to secondary ticket sites. There are no extra fees for buyers or sellers.
Who Can Sell Tickets on the Exchange?
Only Tottenham Hotspur season ticket holders and members can list tickets for sale on the exchange. This ensures all tickets are legitimate and official.
To be eligible to sell tickets, you must:
- Be a current season ticket holder at Tottenham
- Be a One Hotspur Member (minimum Lilywhite level)
Season ticket holders can list any matches from their season ticket seat for sale if they can’t attend.
Members can sell tickets they successfully purchased during previous member sales. This includes major cup games and category A Premier League matches.
You must have the physical paper ticket to list it for sale. E-tickets cannot be resold on the exchange.
How to Sell Tickets on the Exchange
Selling spare tickets on the exchange is a straightforward process for eligible season ticket holders and members. Here are the steps:
- Login to your Tottenham account at www.eticketing.co.uk/tottenhamhotspur.
- Go to the Ticket Exchange section and select the match you want to sell tickets for.
- List the seats you want to sell and select the price. This must be face value or lower.
- Accept the Terms & Conditions of sale.
- The tickets will then be listed on the exchange and buyers can purchase them.
- Post your paper tickets via Special Delivery to the buyer as soon as the sale is complete.
It’s important to post the tickets promptly as buyers expect to receive them quickly. Make sure you get proof of postage.
You will receive payment into your Tottenham account once the buyer confirms they have received the tickets.
Buying Tickets on the Exchange
Fans who don’t have season tickets or aren’t members can buy spare tickets on the exchange. Here’s how it works:
- Go to the Ticket Exchange and browse available tickets for your chosen match.
- Filter by seating area or price to find suitable tickets.
- Select the tickets you want to purchase and complete the transaction.
- Payment will be taken from your chosen payment method.
- The seller will post the paper tickets to you by Special Delivery.
- Confirm receipt of the tickets via your account so payment can be released.
All ticket sales are final so make sure you can attend before purchasing. The buyer is responsible for payment of postage costs.
Always allow plenty of time to receive the tickets before the match and check with the seller if you have any concerns.
Benefits of the Ticket Exchange
Using the official Tottenham Hotspur ticket exchange has many benefits, including:
- Guaranteed valid tickets – As an official club platform, all tickets are 100% legitimate.
- Avoid touting – The exchange helps reduce illegal ticket touting and inflated prices.
- Fair face value prices – Sellers can’t charge over face value so prices are reasonable.
- No extra fees – There are no processing or booking fees added.
- Safe and secure – The exchange is integrated with the club’s ticketing system for security.
- Convenient platform – Easy to list and purchase tickets online via the exchange.
Both fans and the club benefit from having a safe, official platform for spare ticket sales.
Risks of Touting
With such high demand, the risks of buying touted tickets must be highlighted. Touts sell tickets unofficially, often at hugely inflated prices.
Risks include:
- Tickets may be fake or non-existent.
- Stolen tickets could result in you being refused entry.
- Prices are inflated way above face value.
- Touts may scam buyers and take payment for non-existent tickets.
The Tottenham ticket exchange avoids all these risks and is the recommended way to buy tickets if you can’t get them directly yourself.
Rules and Restrictions
There are some rules fans need to be aware of when using the Tottenham Hotspur ticket exchange:
- Tickets can only be resold at face value or lower – never higher.
- Sellers must post tickets to the buyer via Special Delivery.
- Buyers must pay postage costs to have tickets sent to them.
- Ticket sales are final – no refunds or exchanges are allowed.
- Resale of tickets is prohibited outside the official exchange.
These rules ensure the exchange is fair, safe and convenient for both buyers and sellers. Fans found breaching the rules risk having their club account suspended.
Conclusion
The Tottenham Hotspur ticket exchange provides an official and protected method for fans to buy and sell spare tickets. With tickets in such high demand, it offers a safe alternative to touted tickets and helps ensure matches are filled with real fans.
Both season ticket holders and members should consider using the exchange if they can’t attend a match so their seat doesn’t go empty. For buyers, it could provide the chance to attend otherwise sold out matches.
By understanding how the exchange works and sticking to the rules, fans can safely take advantage of this beneficial platform. The exchange perfectly complements the club’s regular ticketing program.