The Ticketmaster loyalty program, also known as Ticketmaster Rewards, is a rewards program that allows customers to earn points and redeem rewards when purchasing tickets through Ticketmaster. The program aims to provide incentives for frequent Ticketmaster customers to continue using the service.
How does the Ticketmaster loyalty program work?
The Ticketmaster loyalty program allows members to earn 1 point for every $1 spent on ticket purchases through Ticketmaster websites, apps, by phone, or in person at the box office. Points can be redeemed for rewards like ticket upgrades, discounts, early access to tickets, and exclusive merchandise.
There are two tiers in the loyalty program:
- Standard – this is the free entry level tier that anyone can join
- Plus – this paid tier offers perks like earning points faster and getting access to premium rewards
Some of the key features of the Ticketmaster loyalty program include:
- Earn 1 point for every $1 spent on tickets
- Redeem points for upgrades, discounts, early access and exclusive rewards
- Access to presales for concert and event tickets
- Eligible for exclusive offers and bonuses
- Get rewarded faster with the paid Ticketmaster Plus program
What are the benefits of the Ticketmaster loyalty program?
There are several benefits to joining the Ticketmaster loyalty program, including:
- Earn rewards on ticket purchases – The main benefit is that members earn points on all eligible ticket purchases which can be redeemed for rewards.
- Access to presales – Get early access to presale tickets before the general public for concert, sports and other events.
- Ticket upgrades – Redeem points to upgrade your seats for select events and venues.
- Ticket discounts – Use points to get discounts on future ticket purchases.
- Exclusive merchandise – Get special merch such as band t-shirts not available to the general public.
- VIP experiences – Some higher tier rewards offer VIP experiences like meet & greets.
The loyalty program provides incentivizes for fans to keep purchasing from Ticketmaster to earn rewards.
What rewards can you get with the Ticketmaster loyalty program?
Here are some of the popular rewards available through the Ticketmaster loyalty program:
Reward | Points Needed |
---|---|
Ticket upgrades | 500-5,000 points |
$5 ticket discount | 500 points |
Exclusive merch item | 1,000-2,000 points |
VIP experience | 2,000+ points |
The number of points required for each reward will vary. Some other example rewards include presale ticket access, parking vouchers, signed merch, meet & greets with artists, donation to charity, and sweepstakes entries.
How do I sign up for the Ticketmaster loyalty program?
Signing up for a Ticketmaster loyalty program account is simple and free. There are a few ways to sign up:
- Online – Visit ticketmaster.com and click Sign Up in the top right. Follow the prompts to create your account.
- Ticketmaster App – Download the app and click Create Account. Enter your info to register.
- In-person – Provide your contact info at a Ticketmaster box office to sign up.
When signing up, you’ll provide basic personal info like your name, email, password. You instantly get a Standard member account after registering.
How much does the Ticketmaster loyalty program cost?
The Standard tier of the Ticketmaster loyalty program is free to join. Anyone can sign up for a Standard account at no cost.
They also offer a paid Ticketmaster Plus upgrade. The Ticketmaster Plus membership costs $29.99 per year. Plus members get benefits like:
- Earn points faster: 1.5 points per $1 spent on tickets
- More redemption options for rewards
- Higher priority access to presales and promotions
The annual fee for Ticketmaster Plus is automatically renewed each year unless you cancel the upgrade. There are sometimes promotional discounts available for the Plus membership cost.
Can I link my Ticketmaster account to other accounts?
Yes, you can link your Ticketmaster loyalty program account with other accounts for added benefits:
- Facebook – Linking your Facebook connects you with friends and invites them to events.
- Live Nation – Get integrated access to Live Nation clubs and festivals.
- Venue accounts – Link to stores at venues you frequent for deals.
- Artist fan clubs – Connect for artist presales and fan club rewards.
To link accounts, go to your Ticketmaster account Settings and click Connected Accounts. Follow the prompts to securely connect the accounts you want.
Can I use the Ticketmaster loyalty program internationally?
The Ticketmaster loyalty program is primarily focused on events within the United States. However, the program is valid internationally for select events, venues, and partners.
If you plan to use your loyalty account for ticket purchases outside the U.S., check ahead to confirm your eligibility. Restrictions may apply based on the event location and ticketing providers in that country.
Is there an app for the Ticketmaster loyalty program?
Yes, Ticketmaster has an app which allows you to access and manage your loyalty program account:
- Earn points on tickets bought in the app
- View your points balances and redemption history
- Redeem points for rewards directly through the app
- Access loyalty presales and exclusive offers
- Store tickets in the app wallet for easy access
The Ticketmaster app is available for both iOS and Android devices. You can log into the app using your existing loyalty program account credentials.
Can I donate my Ticketmaster loyalty points to charity?
Yes, Ticketmaster allows loyalty members to donate their points to selected charitable organizations. Some of the charities you can donate points to include:
- MusiCares
- Red Cross
- United Way
- GlobalGiving
To donate points, go to the Rewards section of your Ticketmaster account. Select the Donate Points option and choose the charity you wish to contribute to. Enter the number of points to donate.
How do I contact Ticketmaster loyalty program customer service?
You can contact the Ticketmaster loyalty program customer support using the following methods:
- By phone – Call +1 800-653-8000 (toll-free in the US)
- Email – Fill out a contact form on their Help page
- Twitter – Tweet questions to @Ticketmaster
- Chat online – Start a live chat session on their Help page
When contacting customer service, provide your Ticketmaster account information and order details. Agents are available 24/7 to assist loyalty members.
Conclusion
The Ticketmaster loyalty program provides an easy way for fans to earn rewards on ticket purchases to their favorite events. Members can redeem points for ticket upgrades, discounts, exclusive merchandise, presale access, and more. Both free and paid tiers are available. Linking your loyalty account with social media and venues can provide additional perks and deals. Their app makes it convenient to manage your account on the go. If you attend Ticketmaster events frequently, joining their loyalty program is worthwhile to get the most out of your ticket spending.