Network error 5005 is an error code that indicates an issue with establishing a network connection. This error can occur in various applications and devices when they are unable to connect to the internet or communicate over a network.
What causes error 5005?
There are a few potential causes of a 5005 network error:
- Incorrect network settings – If the network settings configured on your device are invalid or incorrect, you may encounter error 5005 when trying to get online.
- Outdated network drivers – Network drivers enable devices to communicate over networks. Outdated or corrupted drivers can lead to connectivity issues.
- Firewall blocking connections – If your firewall settings are too restrictive, they may block applications or services from accessing the network, resulting in 5005 errors.
- Network connectivity issues – Problems with your network hardware, cables, WiFi, ISP, or router can prevent your device from connecting, producing a 5005 error.
- Malware or viruses – Malicious software can modify network settings or compromise network drivers, causing network errors.
How to fix error 5005
If you encounter network error 5005, there are a few steps you can take to troubleshoot and resolve the issue:
1. Restart your device and router
Restarting your computer, mobile device, or the router can often resolve transient network issues causing 5005 errors. Rebooting will reset all network components and may fix the problem.
2. Check your network settings
Make sure the network settings on your device – like the IP address, DNS servers, gateway, and subnet mask – are all configured correctly for your network. Incorrect or invalid settings can lead to 5005 errors.
3. Update your network driver
Check online or with your device manufacturer for updates to the network driver and install the latest version. Outdated drivers are a common cause of connectivity issues.
4. Disable firewalls and security software
Temporarily turn off any firewalls, security suites, or antivirus software to see if they are blocking your network connection. Reenable them afterwards and configure settings to allow access.
5. Reset TCP/IP stack
Resetting the TCP/IP stack will clear out any corrupted networking components and reinitialize them. On Windows, open Command Prompt and type “netsh int ip reset” and restart your computer.
6. Use network troubleshooting tools
Windows and macOS have built-in network troubleshooting tools that can diagnose connectivity issues and potentially resolve 5005 errors automatically.
7. Check for malware and viruses
Run antivirus scans to check for and remove any malware that could be interfering with networking on your device.
8. Update network driver and firmware
If your network driver is out of date, update it to the latest available version. Also update router and other network device firmware.
9. Inspect network hardware
Check network cables, WiFi adapters, routers, switches, and modems to ensure they are connected properly and not damaged. Faulty hardware can cause 5005 errors.
10. Contact your ISP for assistance
For persistent 5005 errors, contact your Internet Service Provider to have them check for issues on their end or with the connection to your location.
Troubleshooting 5005 error on specific devices/applications
Windows
On Windows PCs, 5005 errors commonly occur in Internet Explorer and during Windows Updates. Things to try:
- Reset IE settings – Clear browsing data, reset protocol defaults
- Diagnose connectivity issues – Use Windows Network Diagnostics
- Toggle Windows Update settings – Turn off automatic updating temporarily
- Check proxy settings – Set to obtain automatically or disable proxy
Mac
For 5005 errors on Mac:
- Verify network preferences – CATPN, proxies, IPv6, DNS
- Flush DNS cache via Terminal – “dscacheutil -flushcache”
- Renew DHCP lease – “sudo dhcpclient -r”
- Check firewall settings – Allow App Store/software access
iOS/Android
On mobile devices, 5005 can occur when updating apps/OS. Fixes include:
- Toggle cellular data/WiFi – Switch connections
- Airplane mode – Toggle on and off to reset
- Restart device – Power cycle the mobile device
- Check APN settings – Reset to carrier defaults
Gaming Consoles
For 5005 on Xbox, PlayStation, etc. try:
- Power cycle console and modem/router
- Check NAT type – Should be Open or Moderate
- Factory reset console – Will clear any software issues
- Port forward – Open required gaming ports if strict UPnP
Preventing 5005 Errors
To avoid 5005 errors in the future:
- Keep network drivers up to date
- Maintain supported OS versions
- Allow apps firewall access
- Enable automatic updates
- Disable proxy if unused
- Set static IP if issues with DHCP
- Secure network with encryption
- Keep WiFi interference low
Implementing these tips will create optimal networking conditions and minimize connectivity issues leading to 5005 network errors.
Conclusion
Error 5005 indicates an inability to establish a network connection on a device. It is commonly caused by misconfigured settings, outdated drivers, firewalls, or connectivity problems. To resolve 5005 errors, restart devices, update network software, verify settings, run diagnostics, and check for interference. If issues persist, contact ISP or manufacturer support. With proper configuration and updated components, 5005 errors can be eliminated in most cases, allowing normal network connectivity.