A partial view on Ticketmaster is a view that only shows some of the available tickets for an event, rather than all of the available tickets. When you search for tickets on Ticketmaster, it will sometimes show you a “partial view” of the event instead of the full selection of tickets.
Why Does Ticketmaster Use Partial Views?
There are a few reasons why Ticketmaster utilizes partial views:
- To help prevent ticket brokers and scalpers from buying up all the tickets – By only showing some of the available tickets at a time, it makes it harder for brokers to purchase all the seats.
- To spread out traffic – Releasing tickets in waves helps control server load and prevent the site from crashing due to too many people accessing it at once.
- To create a sense of urgency – Showing a partial supply makes fans feel like they need to act fast before tickets sell out, driving more sales.
- To allow for price testing – Ticketmaster can test different price points by only making some tickets available at first.
- To accommodate special presales – During presales, only some tickets may be released to certain groups before the general public sale.
When Are Partial Views Used?
Partial views are commonly used in the following situations:
- During presales – Only some seats may be made available during presales for groups like fan club members or credit card holders.
- For high demand shows – Releasing tickets in waves helps control traffic and prevent scalpers from immediately buying up the best seats.
- When testing prices – Ticketmaster may want to see how fast tickets sell at certain prices before opening up more seats.
- To drive urgency – Partial views build anticipation and encourage swift sales.
- To manage inventory – Staggering the ticket release allows Ticketmaster to manage supply and respond to demand.
What Does a Partial View Look Like?
When you search for tickets on Ticketmaster and only a partial view is available, you’ll notice a couple things:
- Limited number of tickets available – There will be fewer seats to choose from than a full public onsale.
- “Additional tickets may become available” message – This indicates it’s a partial view.
- Many seats marked “unavailable” – Seats held back from the partial view will be marked unavailable.
- “We are experiencing high demand” notice – This language often accompanies a partial view release.
For example, during a presale you may see:
Beyoncé – Formation Tour
Notice: Presale tickets are limited. Additional tickets will be available during the public onsale if inventory remains. We are experiencing high demand, please try again if no tickets appear.
Section | Row | Seats | Price |
---|---|---|---|
Floor 1 | A-F | Available | $250 |
Lower Bowl | A-H | Available | $150 |
Upper Level | 20-30 | Available | $75 |
This shows only a subset of tickets available in select sections rather than the full venue map you’d see during a general public onsale.
Tips for Navigating Partial Views
Here are some tips for finding tickets when Ticketmaster has only released a partial view:
- Act quickly – The best seats tend to sell out fast, so don’t hesitate to purchase if you see something you like.
- Try again later – Keep checking back as Ticketmaster frequently releases more seats in batches.
- Expand your search – Be flexible about seat locations to increase your chances. Consider rear sections or singles.
- Use presales – Take advantage of presales or other pre-release opportunities when available.
- Sign up for alerts – Ticketmaster offers notifications when new seats become available.
Purchasing from a Partial View
Purchasing tickets from a partial view functions the same as any Ticketmaster transaction. The only difference is you are limited to the selection of seats they have chosen to release so far.
To purchase tickets from a partial view:
- Search for the event and select “Tickets”.
- Review the available seats and select the desired quantity/tickets.
- Proceed through checkout as normal by entering payment details and information.
- Accept any ticket limit disclaimers acknowledging more tickets may become available later.
- Receive emailed ticket confirmation.
Keep in mind that a ticket limit may be imposed when purchasing from a partial view in high demand situations.
More Tickets May Be Released Later
One key thing to remember about partial views is they represent a temporary snapshot of available tickets. Oftentimes more seats will be opened up for sale as the event draws nearer or on the general public onsale date.
Some reasons why Ticketmaster may hold back tickets initially include:
- To create urgency and drive early sales.
- To allow time to assess demand and adjust prices.
- To accommodate production holds or artist allotments.
- To prepare for public onsales and control server loads.
- To fulfill fan club presales before general sales.
While it can be frustrating to see only a limited view at first, keep checking back for newly released seats as the event approaches. Sign up for alerts on the event page and connect with fan communities online to stay on top of any ticket updates.
Often the best deals actually materialize in the final weeks as venues open up more affordably priced seats to avoid empty spots. Be patient and persistent and don’t give up hope of scoring tickets even if initially faced with a partial view.
Contacting Ticketmaster About Partial Views
If you have any questions or issues related to a Ticketmaster partial view event, you can contact their customer service department for assistance. There are a few ways to get in touch with Ticketmaster support:
- Online Help Center – Find answers to FAQs or submit a customer service inquiry form.
- By Phone – Call +1 800-653-8000 to reach a Ticketmaster agent.
- On Social Media – Tweet @Ticketmaster or post on their Facebook page.
- In Person – Visit a Ticketmaster outlet at select retail locations.
When contacting Ticketmaster about a partial view, be ready to provide the event name, date, and specifics on your inquiry. This will help the agent locate your order and assist you more efficiently. Some common partial view related issues they can help with include:
- Checking if/when more tickets will be released
- Trouble purchasing from a partial view
- Questions about presale access
- Assistance obtaining accessible seating
- Cancellations if you can no longer attend
Keep in mind response times may be slower than normal around big events with high inquiry volumes. Allow plenty of lead time before the show when possible.
Conclusion
In summary, a partial ticket view on Ticketmaster temporarily limits visibility into the full event inventory while seats are steadily released over time. This controlled distribution helps manage high demand and prevent scalpers from immediately claiming all the tickets. While the limited views can be frustrating at first glance, remaining persistent and diligent often results in securing tickets as new batches are made available in the weeks leading up to shows. With the right timing and preparation, fans can still score seats even during hot selling events.