If a New York Yankees game is cancelled, there are a few different things that can happen to tickets depending on the reason for the cancellation. The Yankees have policies in place to handle ticket refunds or exchanges in the event of a cancelled game.
Rain Outs
If a game is cancelled due to inclement weather or a rain out, fans have two options:
- Exchange the tickets for a future game in the same seating category.
- Receive a full refund for the ticket price.
Season ticket holders can also choose to apply the value of the cancelled game towards a future ticket purchase. For individual game purchases, no refund fees are charged in the event of a rain out.
Exchanging Tickets for a Rain Out
To exchange rained out tickets for another game, ticket holders can contact the Yankees ticket office. Exchanges must be made before the original scheduled game date. The new game must also be selected from available inventory in the same pricing category as the original tickets.
For example, if you had tickets in the Main Level for the cancelled game, you would need to exchange them for another Main Level game, subject to availability. The Yankees will work to get ticket holders the best possible seats for an exchange game.
Refunds for Rained Out Games
If you prefer a refund over an exchange, you can get the full dollar amount back that you originally paid for the tickets. The Yankees do not charge service fees or subtract any other costs when refunding tickets for a rain out.
Refunds are typically processed back to the original method of payment within 10 business days after a game is cancelled. So if you purchased tickets with a credit card, the refund will go back to the same credit card.
Postponed Games
If a game is postponed due to non-weather related circumstances, such as a player injury, team travel delays, or other operational issues, the Yankees will announce a make-up date to play the game later in the season.
Tickets for the original game will automatically be valid for the make-up game date. No action is required by fans to use their existing tickets.
Ticket Policies for Postponed Games
If ticket holders are unable to attend the re-scheduled make-up date, there are a few options:
- Season ticket holders can request a refund and reinstate the value of the postponed game to their season ticket holder account.
- Other ticket holders can request a full refund by contacting the Yankees ticket office prior to the make-up date.
- Tickets can be exchanged for another game during the 2023 season, subject to availability.
The standard ticket exchange and refund policies and fees will apply for postponed games.
Cancelled Games
In rare cases, a Yankees game may need to be completely cancelled without the ability to schedule a make-up date. This could occur due to events such as a player strike, owner lockout, or other major operational disruption.
If a game is definitively cancelled and no make-up date will be scheduled, ticket holders will have the option to either receive a full refund on the ticket price or exchange into another game for the 2023 season subject to availability.
Refunds for Cancelled Games
If a game is cancelled without a make-up date, fans who purchased tickets directly from the Yankees will automatically receive a refund. No action is required. Refunds will be processed back to the original method of payment used to purchase the tickets within 10 business days.
Season ticket holders will receive a credit back to their season ticket holder account for the value of any cancelled games.
Exchanges for Cancelled Games
Season ticket holders and individual game buyers will have the option to exchange their tickets for a future 2023 Yankees game if available. Standard ticket exchange fees will apply.
Fans can contact the Yankees ticket office if they would prefer to exchange their tickets rather than get a refund. The Yankees will make every effort to exchange tickets into a similar seat location and price category as the cancelled game if inventory allows.
Other Yankee Ticket Policies
In addition to rain outs, postponements, and cancellations, the Yankees also have ticket policies to handle other circumstances that could impact games and tickets.
Doubleheaders
If two games are scheduled on the same day as a doubleheader, the ticket for the original scheduled game will serve as admission to both games.
Rescheduled Games
For games that are rescheduled to a different day, date, or time well in advance, existing tickets will automatically be valid for the new game time. If ticket holders are unable to attend the rescheduled game, standard exchange and refund policies apply.
Suspended Games
If a game goes into an extended delay or needs to be paused and resumed at a later date, tickets for the original game will grant admission to the resumed game. No additional action is required by fans to use their existing tickets.
Ticketing Fees
Fee Type | Fee Amount |
---|---|
Delivery fee per ticket | $5.00 |
Digital ticket fee | $2.50 |
Print-at-home ticket fee | $2.00 |
Exchanges | $15.00 |
Standard delivery, ticket processing, and exchange fees apply to all Yankee ticket transactions including for cancelled, postponed, or rescheduled games.
Third Party Purchases
Fans who purchased Yankee tickets from a third party vendor, online reseller, ticket broker, or fan-to-fan platform will need to contact that seller directly regarding any cancelled or postponed game policies. Each third party seller sets their own terms for exchanges and refunds.
Conclusion
The Yankees aim to make the ticket process as convenient as possible for fans in the event of a cancelled, rained out, postponed, or rescheduled game. Tickets purchased directly from the Yankees box office will automatically be eligible for a refund or exchange if a game cannot be played as originally scheduled.
Contacting the Yankees ticket office promptly allows fans to receive assistance exchanging tickets into new dates or arranging a timely refund. Games are only cancelled as a last resort by the team when no other option remains to play or reschedule the game within the regular season calendar.
With a season as long and unpredictable as baseball, some changes to the schedule are inevitable. By providing flexible rainout, cancellation, postponement, and exchange policies, the Yankees strive to give fans options during disruptions and make attending games at Yankee Stadium a seamless experience.