If you don’t get a Ticketmaster verification code, there are a few things that can happen. The main options are that you won’t be able to purchase tickets, you’ll have to contact Ticketmaster support, or you’ll have to wait and try requesting a new code again later.
Why Do You Need a Ticketmaster Code?
Ticketmaster utilizes verification codes as an extra security measure when purchasing tickets online. The codes are typically sent via text message or email after you’ve begun the checkout process. Without entering the correct code, you won’t be able to complete your ticket transaction.
Codes help prevent bots and scalpers from buying up tickets and allow real fans to get access. They also ensure that the person making the purchase is the same person who initiated it. Overall, the codes keep the ticket buying process more secure.
You Won’t Be Able to Finalize Your Purchase
If you don’t receive your Ticketmaster verification code, the primary effect is that you won’t be able to complete your ticket purchase. You’ll likely get through selecting tickets and entering payment information just fine. However, on the final checkout page you’ll be prompted to enter the code, which you don’t have.
Without that code, Ticketmaster will not let you finish the transaction. So in the end, you won’t be able to buy the tickets you want. This is frustrating if you think you’ve secured seats only to get stopped at the last step for lack of a code.
You’ll Have to Contact Ticketmaster Support
If you don’t get your verification code, the next step is to reach out to Ticketmaster customer support. You can contact them via phone or through their online chat function. Explain that you were trying to purchase tickets but did not receive the necessary code.
From there, the Ticketmaster rep can investigate why you may not have gotten the code. Sometimes there are issues like mistyped phone numbers or emails, for example. They may be able to resend a code or resolve any other underlying problems that could be preventing delivery.
Provide Ticketmaster with Details
When you contact support, it helps to have certain information ready to provide. This includes:
- Your name as it appears on your Ticketmaster account
- The date and time you attempted to make the ticket purchase
- The event you were trying to purchase tickets for
- What method you selected to receive the code by (text or email)
- The phone number or email you entered to get the code
Having these details handy makes it easier for Ticketmaster to look into what went wrong and why you didn’t get your verification code.
You May Have to Try Requesting a New Code
In some cases, you may just have to wait a bit and then attempt to get a new verification code from Ticketmaster. Issues like technical glitches or high request volumes can sometimes interfere with code delivery.
If support looks and doesn’t see anything wrong on your end, the best option may be to just wait a while and try again. Close out of your ticket transaction completely and start the checkout process over.
When you get to the verification screen again, choose to have a new code sent. With any luck, it will come through this time and you can finish buying your tickets. As frustrating as delays can be, sometimes getting a code is just a matter of trying again later.
The Codes Do Expire Relatively Quickly
It’s important to note that Ticketmaster verification codes typically expire within 5-10 minutes. So if you requested a code but then didn’t complete your purchase right away, the code may no longer work.
Codes are meant to be single-use and only valid for short windows. That way, if a code does end up in the wrong hands somehow, it can’t be exploited very long.
If you think your code may have expired, you will need to restart the process and have a new one sent to you when you’re ready to finish your transaction.
You May Miss Out on Those Tickets
Unfortunately, there is the risk that taking extra time to get your code may mean missing out on purchasing your desired tickets. With high demand events, tickets can sell out incredibly fast.
Having to contact Ticketmaster and then potentially wait longer to get a verification code means other buyers may snap up those tickets first. So you do have to weigh getting the code against how likely the tickets are to sell out.
For very popular events, it may be worth it to just keep trying to get a code until you can complete the purchase. Otherwise you might lose your chance. But for less scarce tickets, taking the extra time to sort out the code issue may be fine.
You Can Also Pick Up From Another Device
One option if you’re having trouble getting a code is to try completing the purchase on another device. For example, if you requested the code to your phone but aren’t getting it, switch over to a computer to finish the transaction.
Pull up your Ticketmaster account on the other device and you should see your ticket selection in your active cart. From there you can request the verification code be sent to an email address instead of your phone number.
Sometimes getting the code on a different device or via another method can do the trick in terms of finally receiving it.
Verification Codes Are an Added Security Layer
Ticketmaster verification codes are an extra step, but they serve an important purpose. The codes significantly cut down on mass ticket scalping by bots and make sure real fans get access.
They also reduce cases of fraud and stolen credit cards being used to buy tickets. Overall, the minor inconvenience of needing a code leads to a more secure and equitable ticket buying process.
So if you run into issues getting your code, it’s good to be patient and work with Ticketmaster. The codes are protecting you and your tickets, even if they cause some temporary hassle.
Conclusion
Not receiving a Ticketmaster verification code can temporarily block you from buying event tickets. To complete your purchase, you’ll need to contact support, request a new code, or use a different device. Code issues can sometimes lead to missed tickets, but are generally just a minor speed bump in the ticket buying process. They make events more accessible and fraud-free for everyone.
Here is a table summarizing what to do if you don’t get a Ticketmaster code:
Issue | Solution |
---|---|
No code received | Contact Ticketmaster support |
Code expired | Request a new code |
Technical issues | Try again later |
Code to wrong number/email | Update info and resend |
With some patience and contact with Ticketmaster, most code issues can be resolved. The verification codes are an important part of keeping ticket buying fair and secure. They are worth the extra effort.
Here are some additional common questions and answers about verification codes:
Why do I need a code if I’m logged into my Ticketmaster account?
The codes provide an extra layer of security even if you’re already logged into your account. This prevents unauthorized access and bots from taking advantage of your account. The code proves it’s really you making the purchase.
What if I don’t have text messaging or can’t get emails?
If you cannot receive texts or emails, you can contact Ticketmaster ahead of time to make alternate arrangements. They may be able to send your code through live chat or provide other solutions.
Can the code be sent to someone else’s phone or email?
Yes, you can choose to receive the code at someone else’s number or email address. As long as you can access it to complete your purchase, the code can be sent anywhere.
How many times can I request a new code?
You can request a new verification code up to 5 times per ticket transaction. If you still can’t receive a code after that, you’ll have to start the ticket purchase process over.
What are some common code issues?
Some common reasons you may not get a code:
- Wrong phone number or email entered
- Poor cell signal or internet connection
- Spam filters blocking the message
- Text messaging limits or blocks on your account
- Expired codes from waiting too long to complete purchase
Does every Ticketmaster purchase require a code?
For most ticket sales, verification codes are required. However, some venue or event-specific ticket sales may not utilize the codes. Unless stated otherwise, expect that you’ll need a code.
Can I purchase tickets without getting a code at all?
It is not possible to completely bypass the verification code system. Ticketmaster’s systems will require a valid code to finish any ticket transaction. You must go through the code process.
What events require codes?
Codes are used for nearly all major Ticketmaster ticket sales and events. This includes concerts, sports games, theater shows, theme park admissions, and more. Any high-demand events will likely utilize verification codes.
How long do I have to enter the code?
You typically have 5-10 minutes to complete your ticket purchase after requesting your code. The short validity windows help prevent unauthorized code use.
What if my tickets sell out while I’m waiting for a code?
Unfortunately, there is a risk your tickets will be purchased by someone else if you don’t complete your transaction quickly. For very popular events, it may be worth trying multiple times to get a code right away before tickets sell out.
Can I reuse a code if I decide not to buy the tickets?
No, verification codes are one-time use and will become invalid once you close the ticket transaction, whether you end up purchasing or not.
As you can see, there are many potential issues that can come up if you don’t receive your Ticketmaster verification code. However, with some patience and handy tips, most problems can be overcome. Just be sure to act quickly if tickets are scarce. Codes are a key part of fair and secure ticket sales.