When you purchase tickets on Ticketmaster, you may see a “SafeTix” indicator next to your order. This refers to Ticketmaster’s transferrable digital ticketing system that provides more security and convenience compared to traditional paper tickets.
What are SafeTix?
SafeTix are mobile tickets that can be easily transferred between friends and family. They utilize barcodes or QR codes to validate entry, rather than physical paper tickets. SafeTix have a few key features:
- Transferrable – The ticket buyer can securely transfer tickets to others via the Ticketmaster app.
- Resellable – Unused tickets can be resold or given away safely via Ticketmaster’s official resale marketplace.
- Flexible – If plans change, the ticket holder can accept transfers or update attendees directly in the app.
- Secure – Ticketing data is encrypted and the unique barcode refreshes frequently to prevent fraud.
In summary, SafeTix provide digital convenience, flexibility, and security compared to traditional paper tickets. The “SafeTix” indicator lets you know your order is eligible for these benefits.
How do I access my SafeTix?
To access your SafeTix, you’ll need to download the Ticketmaster app on your smartphone and login with the same account used to purchase the tickets. Your purchased tickets will automatically appear in the app within a few hours after completing your order.
In the app, tap on the event to view your tickets. You’ll see a unique barcode that can be used for entry by tapping “Use this ticket.” This barcode refreshes periodically for security purposes.
If transferring tickets to friends, you can securely send the tickets to them within the app. The recipient will need to accept the transfer and login to view the tickets on their device.
Why use SafeTix?
SafeTix provide several benefits over traditional paper tickets:
- Convenient – Tickets are accessed instantly via your phone and can’t be lost, stolen, or forgotten.
- Flexible – Plans change. Safetix make it easy to securely transfer or resell tickets when needed.
- Eco-Friendly – No need to print on paper which saves trees and reduces waste.
- Secure – Encrypted barcodes and anti-fraud measures prevent duplication or counterfeiting.
- Entry Management – Venues can better manage crowd flow and entry with digital tickets.
While traditional paper tickets still work, SafeTix provide significant improvements in many areas.
How are SafeTix different from E-Tickets?
E-Tickets are an older digital ticketing technology used by Ticketmaster. Here are the key differences:
SafeTix | E-Tickets |
---|---|
Mobile-only | Email-based |
Transferable between users | Locked to purchaser |
Resellable via Ticketmaster | Non-transferrable |
Refreshing barcode | Static barcode |
In summary, SafeTix are designed specifically for mobile, with more flexibility and better security than traditional E-Tickets. If you purchase a ticket and see “SafeTix” – it means your order is using the newer, improved system.
Troubleshooting SafeTix Issues
If you encounter any trouble accessing your SafeTix, here are some tips:
- Confirm the Ticketmaster app is downloaded on your device and that you have logged in to the same account used to purchase the tickets.
- Check your app notifications – you may need to accept a transfer or take an action to view the tickets.
- SafeTix will appear in the app within a few hours after completing your ticket purchase.
- Make sure your device has an active internet connection. SafeTix require connectivity to access.
- If tickets are missing entirely, contact Ticketmaster Fan Support for assistance.
Troubleshooting connectivity, transfers, or login issues typically resolves most access problems. For additional help, Ticketmaster’s support team can investigate and restore access to ensure you get in safely and securely.
Conclusion
SafeTix represent Ticketmaster’s latest innovation in digital ticketing. The “SafeTix” indicator on your Ticketmaster order confirms your tickets will be delivered using this improved mobile-first, transferrable system rather than traditional paper tickets or e-tickets.
With flexible delivery, effortless transfers, robust security, and convenient access, SafeTix set the new standard for how tickets should be managed for a modern event experience. If you have any trouble accessing tickets marked as “SafeTix,” Ticketmaster’s support team is available to help restore access.
Understanding what SafeTix are and how they work allows you to enjoy a streamlined, secure ticketing experience on any device. You can now manage plans, coordinate with friends, or resell extra tickets all with just a few taps – making getting into events a breeze. SafeTix create peace of mind that your tickets are protected against loss, theft, or duplication as you head to your next show.