Ticketmaster’s verified tickets program is a way for fans to buy event tickets directly from Ticketmaster that are 100% guaranteed to be valid and authentic. This protects buyers from purchasing counterfeit or invalid tickets from unauthorized third party resellers. Here’s an overview of how Ticketmaster’s verified tickets work and the benefits they provide.
How Ticketmaster Verified Tickets Work
With Ticketmaster’s verified tickets program, tickets are tied specifically to the buyer’s name and cannot be resold or transferred. This prevents scalpers and brokers from reselling the tickets at inflated prices. Here are the key aspects of verified tickets:
- Tickets are only available through Ticketmaster’s website or app. They cannot be purchased from any third party site.
- When purchasing tickets, you must enter the name of the person who will be attending the event. Their ID will be required to enter the venue.
- Tickets are non-transferable. The name printed on the ticket must match the attendee’s photo ID.
- Ticketmaster uses “Smart Tickets” which means each ticket purchased is unique and scannable only once. No duplicates can be made.
- Prices for verified tickets are set by the event organizer or artist. There are no inflated resale prices.
- If an attendee can no longer go to the event, tickets can be resold only through Ticketmaster’s Verified Resale program, for no more than the original purchase price.
In summary, verified tickets create a direct connection between the fan and the event organizer. Tickets cannot fall into the hands of scalpers or be resold at unfair prices. Fans pay face value prices while organizers can ensure valid tickets.
Benefits of Verified Tickets
Verified tickets through Ticketmaster offer several benefits:
Guaranteed Valid Tickets
With Ticketmaster verified tickets, you are guaranteed to receive authentic tickets that will get you into the event. Counterfeit tickets are a big problem with paper tickets. But with Ticketmaster’s smart tickets, each barcode can only be scanned once, preventing duplication or fraud.
Protection from Scalpers and Inflated Resale Prices
Because verified tickets cannot be resold by third parties, you don’t have to worry about buying tickets marked up to unreasonable prices by scalpers and brokers. Verified tickets are sold at face value prices set by the organizers.
Convenient Buying Experience
Purchasing verified tickets through Ticketmaster provides a convenient end-to-end buying experience. You don’t have to hunt down tickets from various sketchy resale sites. Ticketmaster verified tickets offer a trusted way to buy directly from the source.
Peace of Mind
Overall, Ticketmaster’s verified tickets give you peace of mind that you are getting valid tickets to the event you want to attend. You don’t have to stress about receiving counterfeit tickets or being denied entry at the venue. Verified tickets provide security and assurance throughout the purchase process.
Fair Prices for Fans
Artists and event organizers partner with Ticketmaster to ensure fair ticket pricing. Fans get access to tickets at reasonable set prices rather than being subject to outrageously marked up resale prices. The verified tickets program aims to get more tickets into the hands of genuine fans.
Limits Reselling
The non-transferable nature of verified tickets greatly limits ticket resales. Organizers can curtail third party brokers instantly buying up and reselling large batches of tickets. Verified tickets help keep more tickets directly available to the public through organic sales.
Verified Tickets Requirements
To purchase verified tickets from Ticketmaster, there are a few requirements you need to keep in mind:
- Name Matching: Whoever purchases the tickets must be the one to attend the event. Their name will be printed on the tickets and ID is required to enter.
- Limits: There are usually purchase limits in place, such as 4 or 8 tickets maximum per transaction.
- No Resales Allowed: Buyers cannot resell their tickets on secondary sites, only back through Ticketmaster Verified Resale if needed.
- Smart Tickets: Paper tickets are not issued, rather mobile entry through the Ticketmaster app or Credit Card Entry is used.
Make sure to fully read through the details before purchasing verified tickets so you understand the name matching and transfer limits. This ensures the process goes smoothly.
How to Buy Verified Tickets on Ticketmaster
Purchasing verified tickets through Ticketmaster is a straightforward process:
- Find the event you want to attend on Ticketmaster and look for the “Verified Tickets” tag. This indicates they are available.
- Select the ticket type and quantity you want to purchase. Note any ticket limits.
- Proceed through checkout entering your shipping info, payment details, and crucially the names of attendees.
- Accept the Terms that state tickets are non-transferable and ID will be required for entry.
- Receive your ticket confirmation email containing your Smart Tickets for the event.
- To enter the event, present your Smart Ticket on your mobile device or credit card you used to purchase for scanning.
It’s quick and easy to buy verified tickets through Ticketmaster. Just ensure you enter accurate attendee names and read all policies to avoid issues later when attending the event.
Troubleshooting Verified Ticket Issues
Hopefully you won’t run into any problems with your verified tickets. But if any issues do arise, here is how to troubleshoot:
Incorrect Name on Ticket
If you made a mistake entering the attendee name during purchase, contact Ticketmaster Fan Support as soon as possible to have the name corrected. You will need to show ID to prove you are the person who bought the tickets.
Lost or Stolen Ticket
If you lost your phone with the ticket on it or your Ticketmaster account was hacked, contact support immediately. They can walk you through the steps to get your ticket restored or credentials recovered.
Can No Longer Attend Event
Verified tickets cannot be given or sold to someone else. If you cannot attend, you must resell using Ticketmaster’s Verified Resale program for up to the original price only. This lets you recoup costs.
Didn’t Receive Smart Ticket
Check your spam folder for your order confirmation email which contains the mobile Smart Ticket barcode. If you still don’t have your ticket, reach out to Ticketmaster support who can resend it to you.
With Ticketmaster’s fan support, any issues around verified tickets purchased directly through them can typically be resolved. Just be sure to contact them promptly for assistance.
Key Takeaways
- Ticketmaster’s verified tickets program ties each ticket directly to the buyer for guaranteed validity and to prevent scalping.
- Verified tickets can only be purchased through Ticketmaster and names cannot be changed or transferred.
- Smart Tickets provide unique scannable barcodes to eliminate duplication and fraud.
- Prices for verified tickets are set by organizers, not inflated by resellers.
- Fans are guaranteed entry with valid tickets purchased directly through Ticketmaster.
Verified tickets give buyers peace of mind knowing they are getting authentic, fairly priced tickets to the events they love. The Ticketmaster program provides a trusted, convenient way for fans to purchase tickets to their favorite concerts, shows and live entertainment events.