Introduction
Ticketmaster is a major ticket sales and distribution company that sells tickets for various live entertainment events in the United States, Canada, Europe, Australia and New Zealand. They provide ticketing services for many large-scale events and venues across multiple countries. This often leads to questions around whether Ticketmaster operates country-specific apps, like a separate Ticketmaster app for the UK.
Ticketmaster’s Global Operations
Ticketmaster has a significant presence globally, given their position as one of the largest ticket providers worldwide. They serve major venues and events across 28 countries currently. Their international operations include websites and apps that are customized for some of the main countries they serve, beyond just having their main ticketmaster.com website cover all regions.
Some of Ticketmaster’s country-specific sites and apps include:
- Ticketmaster Australia – ticketmaster.com.au
- Ticketmaster New Zealand – ticketmaster.co.nz
- Ticketmaster UK – ticketmaster.co.uk
- Ticketmaster Ireland – ticketmaster.ie
- Ticketmaster Germany – ticketmaster.de
- Ticketmaster Spain – ticketmaster.es
Having individual sites and apps for some of their largest country operations allows Ticketmaster to provide a localized experience and serve regional customers more effectively.
Ticketmaster UK
For the United Kingdom market specifically, Ticketmaster utilizes both a customized website at ticketmaster.co.uk and iOS/Android apps that are made for UK customers.
The Ticketmaster UK website and mobile apps enable customers to:
- Browse upcoming events happening locally in the UK
- Purchase tickets conveniently online
- Access UK-specific ticket promotions and discounts
- Get customer support that understands the UK market
Key features of Ticketmaster’s UK-specific app:
- See events nearby using location services
- Get notifications about presales and new events
- Save payment information for faster checkout
- Store tickets in the app wallet for easy access
- UK-based customer service
Having a dedicated app for the UK allows Ticketmaster to optimize the experience for this core market. It provides UK customers with greater convenience and relevance based on their location.
Differences from the Main Ticketmaster App
The Ticketmaster app for the UK has some notable differences compared to Ticketmaster’s main mobile app available in other countries:
- Focuses exclusively on events in the UK
- UK-specific promotions and offers
- Payment options tailored for the UK market
- Pricing shown in British Pound currency
- UK customer support contacts
While the core functionality is similar, the UK variant provides a more localized and optimized experience for British customers. Events, promotions, payment methods and support are all tailored specifically for the UK market.
Availability of the Ticketmaster UK App
The Ticketmaster UK app is available for both iOS and Android devices.
Users can download the apps on their devices here:
- iOS – Available on the App Store
- Android – Available on the Google Play Store
The apps are free to download and use. Tickets still need to be purchased, but there are no extra fees for using the UK app compared to the website.
Customer Support for UK App Users
Customers in the UK who use the Ticketmaster UK app have access to dedicated customer support options:
- In-app and email support forms
- UK-based phone support
- Active social media support on Facebook and Twitter
Having UK-based support ensures customers can get help with any ticket purchase or app issues based on local policies, events and needs. This provides a smoother experience for UK customers using the app.
Additional Ticketmaster Apps
Beyond just the UK market, Ticketmaster has also launched dedicated apps for some of its other large country operations, including:
- Ticketmaster Australia app
- Ticketmaster Spain app
- Ticketmaster Germany app
These market-specific apps all aim to provide an improved experience for customers in those countries. They focus on local events, promotions, currency/payments and support availability.
Conclusions
In summary, key points to understand about Ticketmaster’s UK app include:
- Ticketmaster does offer a separate mobile app for UK customers beyond their main app.
- The UK app provides a more localized experience focused on British events and customers.
- It is customized with UK promotions, payments and customer service.
- The app is free and available for both iOS and Android.
- Ticketmaster also provides some other country-specific apps for major markets like Australia.
Having individualized apps for the UK and other large markets allows Ticketmaster to better serve customers in those countries. The UK-specific app caters to British users by focusing on events near them and providing locally-relevant features.