Having a verified Ticketmaster account can provide several benefits when purchasing tickets for concerts, sports events, and other entertainment in Singapore. Verification helps protect your account, allows you to save payment information securely, gives you access to presales, and more. Here is a step-by-step guide to verifying your Ticketmaster Singapore account.
Why Verify Your Ticketmaster Account?
Before going through the verification process, it helps to understand the key reasons for verifying your Ticketmaster account:
- Protection against fraud – Verification adds an extra layer of security to your account to prevent unauthorized access.
- Save payment info – You can securely store debit/credit card details on your account once it is verified, making checkout faster.
- Access presales – Verified accounts get exclusive access to presales for hot events before the general public.
- Unlock benefits – Some ticket discounts, special offers, and other benefits are only available to verified accounts.
Overall, verification helps ensure your Ticketmaster account is more secure and gives you the best experience as a ticketholder.
Requirements for Verification
To verify your Ticketmaster account, you will need:
- An existing Ticketmaster account
- A mobile phone that can receive SMS messages
- A valid credit/debit card
- Access to your email account
You must be able to access SMS messages and emails sent to you throughout the verification process. Having an active credit/debit card is also required, as you will need to make a small $1 authorization charge which serves as identity confirmation.
Step 1: Access Account Settings
First, log into your Ticketmaster account online or via the mobile app. On desktop, click your profile icon and choose “Account Settings”. On mobile, tap the menu icon ≡ and go to “Account Settings”. This is where you can find options for verifying your account.
Step 2: Select Account Verification
In Account Settings look for “Account Verification” and select “Begin Verification”. This will start the identity confirmation process. Make sure you have your mobile device, email access, and a debit/credit card ready.
Step 3: Enter Information
On the Account Verification page, you will need to enter your:
- Name
- Email address
- Phone number
- Billing address
Double check that all details entered are accurate. This information is used to verify your identity.
Step 4: Confirm Phone Number
Ticketmaster will send a one-time passcode to your phone number via SMS. Input this passcode on the verification page and click “Confirm” to verify your phone number.
Step 5: Confirm Email Address
A confirmation email will also be sent to your address. Open the email and click on the link inside to confirm your email ownership.
Step 6: Authorize Debit/Credit Card
Next, enter valid debit or credit card information when prompted. Ticketmaster will make a temporary $1 authorization on the card to verify it belongs to you.
Step 7: Review Summary
On the verification summary page, review that your details including name, phone number, email address, and billing info are all correct. Then check the box to agree to Ticketmaster’s terms of service.
Step 8: Get Confirmed!
Your Ticketmaster account is now verified! You will see a confirmation message and can now access all verification benefits like expedited checkout, presale access, and special offers.
Resending Codes if Needed
If you do not receive the SMS or email confirmation code, you can resend them from the verification page. Click the links for “Resend SMS Code” or “Resend Email Code” and new messages will be delivered with new codes.
Verification Troubleshooting
Some common issues and solutions when verifying your Ticketmaster account include:
- Wrong phone number – Double check your number entered matches your mobile device.
- Expired codes – Codes expire after a short time, request new ones if needed.
- Spam filters – Check junk/spam folders for missing email.
- Wrong details – Name, email, billing address must match your identification.
- Card declined – Use a different valid debit/credit card if one is declined.
- Page refresh – Do not refresh repeatedly, start over if issues occur.
Reaching out to Ticketmaster Customer Support by phone or chat for verification assistance is also recommended if you are still having trouble.
Completing Verification on Mobile
You can also verify your Ticketmaster account conveniently via their mobile app for iOS or Android. Just go to account settings and select verify. Steps will be the same requiring phone, email, and card confirmation. Mobile verification allows you to verify on-the-go before purchasing tickets.
Using a Verified Account
Once your Ticketmaster account is fully verified, you can enjoy benefits including:
- Faster checkout – Your payment info is saved for streamlined purchasing without repeatedly entering card details.
- Presale access – Get first dibs on tickets to top events before the general public.
- Special offers – Unlock discounts and other exclusive deals for verified users only.
- Enhanced security – Your account has extra protection against fraudulent access and unauthorized changes.
You may need to re-verify your Ticketmaster account periodically if you change phone number, email address, billing info, or for other identity confirmations. Overall the verification process is quick and easy for a more secure, convenient ticketing experience!