Verifying your bank account on Ticketmaster can ensure a smooth and secure checkout process when purchasing tickets. Here is a step-by-step guide on how to verify your bank account on Ticketmaster:
1. Log in to your Ticketmaster account
First, access your Ticketmaster account by going to www.ticketmaster.com and clicking on the “Sign In” button in the top right corner. Enter your email address and password to log in.
2. Access your profile
Once logged in, click on your name in the top right corner to access your Ticketmaster profile. In your profile you will see options to manage your personal info, payment methods, addresses, order history and more.
3. Click “Add Payment Method”
To verify a bank account, you first need to add it as a payment method. In your profile, scroll down and click on “Add Payment Method” under the Payment Methods section.
4. Select “Bank Account”
You will be taken to the Add Payment Method page. Here, select “Bank Account” as the payment type you want to add.
5. Enter your bank account information
On the next page, fill in the following bank account details:
- Account type (checking or savings)
- Routing number
- Account number
You can find your routing and account numbers printed on your checks or bank statement. Double check that all the information entered is correct.
6. Accept the verification charges
To complete the verification process, Ticketmaster needs to make two small test charges to your account. You will need to accept these verification charges. The amounts are usually less than $1 each and are refunded within 7-10 days.
7. Confirm your identity
For security purposes, you may be prompted to confirm your identity before the bank account can be verified. This may involve entering details like your Social Security Number or answering identity confirmation questions.
8. Check your bank account for test charges
Within 1-2 business days, you should see two small test charges on your bank account statement from Ticketmaster or their verification services partner. Make a note of these amounts.
9. Enter the amounts of test charges
Return to your Ticketmaster account and enter the amounts of the two test charges. This verifies that you own the bank account.
10. Account verification completed
Once the test charge amounts are successfully entered, your bank account will be verified. You will receive a confirmation from Ticketmaster. The account can now be used for seamless checkout when purchasing tickets.
Tips for smooth verification
Here are some useful tips to ensure the bank account verification goes smoothly:
- Make sure your bank account has sufficient funds for the test charges. Having insufficient funds may cause verification failure.
- Check your bank statements regularly after adding your account to catch the test charges quickly.
- Enter the test charge amounts in Ticketmaster as soon as you spot them for fastest verification.
- If you don’t see the charges within 2 business days, contact Ticketmaster support for assistance.
- Only add bank accounts that are in your name to avoid verification issues.
Why verify your bank account?
There are a few key benefits to taking the time to verify your bank account on Ticketmaster:
- Faster checkout – With a verified account, you can breeze through checkout without entering your details every time.
- Added security – Verification protects against fraud by ensuring you own the account.
- Peace of mind – You can shop comfortably knowing your payment info is correct.
- Convenience – Makes purchasing smooth and hassle-free when hot tickets go on sale.
What if verification fails?
In some cases, the bank account verification may fail due to:
- Insufficient funds – Make sure there is enough money in your account to cover the test charges.
- Entering wrong account details – Double check the routing and account number entered are correct.
- Identity confirmation failure – Provide accurate details when confirming your identity.
If the verification fails, you can attempt adding your bank account again. Or you can contact Ticketmaster support for further assistance in the verification process.
Using a verified bank account for purchases
A bank account that has been successfully verified on Ticketmaster can be used to make purchases in a few ways:
- Ticket presales – Verified accounts allow access to presale tickets before the general public.
- Online purchases – Seamlessly and securely checkout tickets online using your verified details.
- Mobile app – Make in-app ticket purchases easily without entering payment info.
- Ticket transfers – Send transferred tickets to recipients by charging your bank account.
When checking out, simply select your verified bank account as the payment method to complete your ticket purchase. The charge will directly show up on your account statement.
Changing or removing a verified bank account
You can manage the bank accounts linked to your Ticketmaster account. Here is how:
- Log in to your Ticketmaster account, go to ‘Profile’ then ‘Payment Methods’.
- Under Bank Accounts, click ‘Remove’ next to the account you want to take off.
- To change details, remove the current account entirely, then add the updated account.
- You can store multiple verified bank accounts and switch between them any time.
Making changes to your stored payment methods helps keep your account up-to-date and secure.
Verified accounts on mobile app
The Ticketmaster mobile app allows you to easily manage your verified bank accounts when on the go:
- Log in on mobile app and tap the menu ≡ icon.
- Go to Settings > Payments to view your stored accounts.
- Add new accounts by tapping + icon.
- Switch between accounts or remove them here.
Purchasing tickets through the app is a breeze with verified account details ready to use for checkout.
Contacting Ticketmaster support
If you face any issues verifying your bank account on Ticketmaster, quickly reach out to their customer support for assistance via:
- Online contact form on the Ticketmaster website.
- Direct messaging on Twitter @Ticketmaster.
- WhatsApp messaging at +1 313-555-5555.
- Phone support at +1 800-555-5555 (toll-free).
Don’t hesitate to reach out to their 24/7 support for any verification troubleshooting or account management needs.
Key takeaways
Verifying your bank account securely links it to your Ticketmaster account for simpler checkout. Key points to remember:
- Add bank account details under Payment Methods in your Ticketmaster Profile.
- Agree to small verification charges appearing on your account statement.
- Return and enter these test charge amounts to complete verification.
- Use the verified account for easy ticket purchases online and on mobile.
- Keep your payment methods updated for convenience and security.
With these simple steps, you can safely verify your bank account and make the ticketing process much smoother!