Transferring Toronto Raptors tickets can seem complicated, but it doesn’t have to be! With some planning and preparation, you can easily transfer tickets to friends or family members. In this comprehensive guide, we will walk you through everything you need to know about transferring Raptors tickets, from understanding the transfer policies to actually completing the transfer. Whether you want to send tickets as a gift or can no longer attend a game yourself, this guide has you covered. Read on to learn the ins and outs of transferring tickets for Toronto’s beloved basketball team.
Why Transfer Tickets?
There are a few common reasons people need to transfer Raptors tickets:
- You can no longer attend the game – If your plans change and you can no longer go to the game, transferring the tickets allows someone else to use them.
- Sending tickets as a gift – Raptors tickets make a great gift for any basketball fan. Transferring tickets allows you to conveniently send them as a gift.
- Sell tickets – Season ticket holders or people with extra tickets sometimes transfer tickets to sell them to friends, family or the general public.
- Share season tickets – Season ticket holders can transfer individual games to different people throughout the year.
Whatever the reason, the ticket transfer process allows you to conveniently send Raptors tickets to another person.
Raptors Ticket Transfer Policies
Before transferring tickets, it’s important to understand the Toronto Raptors ticket transfer policy. Here are the key things to know:
- All tickets must be transferred through the Raptors Account Manager online portal. Transferring tickets outside of the online portal is prohibited.
- Tickets can be transferred to anyone, there are no restrictions on who you can send tickets to.
- There is no limit to the number of times tickets can be transferred.
- The original ticket holder is always responsible for the tickets. If the recipient breaks any rules or policies, it falls back on the original ticket holder.
- Tickets cannot be transferred on the day of the game. All transfers must be completed at least 24 hours before the scheduled game time.
- Transferring tickets does not give the recipient access to any associated season ticket holder benefits or account privileges. They can only use the tickets for game admission.
Following these policies ensures the transfer process goes smoothly. The Raptors have the right to refuse or cancel any transfers that do not comply with the ticket policies.
How to Transfer Raptors Tickets
Ready to complete the ticket transfer process? Here are the steps:
- Login to your Raptors Account Manager online
- Navigate to your ticket portfolio and click “Transfer” next to the tickets you want to send.
- Enter the recipient’s name and email address.
- Enter a price (optional). If you are selling or gifting tickets, you can include the sale price or mark them as a gift transfer.
- Enter a transfer message (optional). Add a note, gift message, or instructions for the recipient.
- Confirm the details and click “Transfer Tickets”.
- The recipient will receive an email with instructions to accept the ticket transfer.
- Once accepted, the tickets are securely transferred to the recipient’s account.
It only takes a few minutes to complete the process online. Be sure to transfer the tickets at least 24 hours before the game to allow enough time for acceptance.
Let’s look at the step-by-step process in more detail:
1. Login to your Raptors Account Manager
First, login to your online Raptors Account Manager. This is the exclusive portal for Raptors ticket holders to manage their tickets. Visit https://am.torontoraptors.ca/ and log in with your account email and password.
If you forgot your password, use the “Forgot Password” link to reset and get back into your account.
2. Navigate to your tickets
Once logged in, you’ll see your home dashboard. Click “My Tickets” to view your complete ticket portfolio.
This shows all the games you have tickets for. Find the specific game you want to transfer tickets for and click the “Transfer” button.
3. Enter recipient details
On the transfer page, enter the following details about who you are sending the tickets to:
– Full name
– Email address
Make sure the email address is correct – the transfer confirmation will be sent here.
4. Add transfer price or gift message
Here you can add details about the type of transfer:
For ticket sales:
– Enter the sale price – This allows you to sell tickets directly to another fan.
For gifts:
– Select “Send as gift” – Recipient will see these tickets are a no-cost gift transfer.
5. Add a transfer message
In the transfer message box, add any notes or details you want the recipient to see. For example:
– Happy Birthday! Enjoy the game – for gift transfers
– Instructions for where to meet – for ticket sales
– Seat locations – to provide seating info
Adding a message makes the transfer more personal.
6. Complete transfer
Once all details are entered, complete the transfer process:
– Review all details to ensure they are correct
– Check the box to agree to the Terms and Conditions
– Click the “Transfer Tickets” button
This securely processes the transfer request.
7. Recipient accepts transfer
The ticket recipient will receive an email with instructions to accept the transfer.
They simply need to:
– Click the Accept Transfer link in the email
– Login or create an Account Manager account
– Review and accept the tickets
Once accepted, the tickets are issued to the recipient’s account.
That’s it – the tickets are transferred! Both parties will receive confirmation emails when the process is complete.
Troubleshooting Transfer Issues
Hopefully the transfer process goes smoothly. But sometimes issues come up:
Recipient never received transfer email
– Double check the email address entered is 100% correct
– Check recipient’s spam folder just in case
– Recipient should click Forgot Password on Raptors Account Manager login page to get access if they don’t have account yet
Transfer timed out before acceptance
– The transfer link expires after 72 hours
– The sender will have to cancel and resend the transfer
Transfer won’t process
– Transfers can’t be completed within 24 hours of the game
– Try processing the transfer again in case of a technical error
– Contact Raptors support if transfer won’t go through after multiple tries
Reach out to Raptors support if you have any trouble completing the transfer – they can investigate and resolve most issues.
Using Your Transferred Tickets
Once you complete the ticket transfer process, using the tickets is easy for the recipient. Here is what they need to know:
Check-in Process
On game day, recipients should check-in through the Raptors App just like they would with their own tickets. eTicketing makes this process quick and convenient. They will need to:
– Login to the Raptors App with the same account they used to accept the transfer
– Navigate to the game and click Check In
– Display the mobile ticket barcode to arena staff to scan
Ticket Policies
Recipients should be aware of Scotiabank Arena policies to ensure entry. Highlights include:
– Arrive early – Doors open 1 hour before tipoff
– Only use specified arena entrance with mobile tickets
– Be ready to show government-issued photo ID that matches the ticket
– No re-entry once inside the arena
Following these protocols will make entering the arena as smooth as possible.
Recapping How to Transfer Tickets
Transferring Raptors tickets is straightforward by following these key steps:
1. Sender logs into their Account Manager
2. Click transfer next to the desired tickets
3. Enter recipient name and email
4. Add transfer price or gift message
5. Include any transfer notes
6. Complete the ticket transfer
7. Recipient accepts the transfer
8. Tickets issued to recipient’s account
Both parties receive confirmations once complete.
On game day, the recipient checks in through the mobile app and enters the arena hassle-free.
Why Transfer with Raptors Account Manager?
Transferring tickets through your Raptors Account Manager provides key benefits:
- Secure – Safely transfers tickets directly between accounts
- Simple – Easy online process completed in minutes
- Convenient – Recipients can instantly access tickets on their phone
- Reliable – Backed by the official Raptors ticketing system
- No fees – Free to transfer tickets as often as needed
With digital ticketing, Raptors Account Manager offers a streamlined way to securely send tickets to anyone you choose. Avoid hassles and feel confident tickets will get to recipients smoothly.
Alternative Ways to Transfer Tickets
While Raptors Account Manager is the official transfer method, you do have some other options:
Printed Tickets
If you have physical printed tickets, you will need to transfer them outside of Account Manager:
– Send via mail/courier to deliver printed tickets
– Meet in person to hand off printed tickets
This is more time consuming and doesn’t allow for instant digital access.
Third-Party Resellers
You can also sell Raptors tickets through an online reseller like StubHub. Here’s how it works:
– Seller lists tickets for sale on resale platform
– Buyer purchases tickets online
– Stubhub transfers the tickets from seller to buyer
Resellers charge transaction fees and remove transfer convenience. But they do help tickets reach a larger buyer audience.
In most cases, transferring directly through your Account Manager will be the best option. But printed tickets and resellers allow some added flexibility.
Frequently Asked Questions
Is there a fee to transfer Raptors tickets?
No, the Raptors do not charge any fees for transferring tickets between accounts. It is free to send and receive transfers.
Can I transfer tickets to someone in the U.S.?
Yes, you can transfer Raptors tickets to anyone with an email address, regardless of location. As long as the recipient has internet access to accept the transfer, they can use the tickets.
What if tickets get transferred to the wrong email address?
Contact Raptors support immediately if you accidentally send tickets to the wrong recipient. They may be able to cancel the transfer if it has not been accepted yet. Otherwise, the original ticket holder is still responsible for the tickets.
Can I transfer tickets right before the game starts?
No, ticket transfers must be completed at least 24 hours before the scheduled game time. This ensures enough time for the recipient to properly accept and access the mobile tickets.
Is there a limit on number of times tickets can be transferred?
No, you can transfer tickets an unlimited number of times as long as each transfer follows the Raptors ticket policies. The original ticket holder always remains accountable.
Conclusion
Transferring tickets is a great way to securely send Raptors games to friends and family. By understanding the ticket policies and following the online process, transfers can be completed seamlessly through your Raptors Account Manager. Recipients gain instant access to accept and manage the mobile tickets. With digital ticketing, transfers take just minutes to complete and provide convenience for both parties. Reach out to Raptors support if any issues arise with the transfer process. Otherwise, enjoy sharing the basketball experience with others this season!