If you have multiple Ticketmaster accounts that you want to combine into one account, merging them is a simple process. Here is a step-by-step guide on how to merge your Ticketmaster accounts.
Why Merge Ticketmaster Accounts?
There are a few key reasons you may want to merge your Ticketmaster accounts:
- Simplify your ticket purchasing – With all your tickets in one place, it’s easier to keep track of upcoming events and manage your tickets.
- Avoid duplicate purchases – Merging accounts prevents accidentally buying the same tickets on different accounts.
- Consolidate your information – Merging combines your personal info, payment methods, and order history into one account.
- Improve your Ticketmaster experience – Merged accounts give you access to improved features and personalized recommendations.
Determine the Primary Account
First, decide which Ticketmaster account you want to be your primary account. This will be the account that remains active after the merge. Choose the account you use most actively or have the most purchase history on.
The other accounts will be merged into this primary account and then disabled. So make sure you select the account you want to keep as your main Ticketmaster account going forward.
Check Account Credentials
Make sure you have the login credentials handy for all of the accounts you want to merge. This includes the:
- Email addresses used for each account
- Passwords for each account
If you don’t remember the password for an account, use the “Forgot Password” option on the Ticketmaster login page to reset it. This will ensure you can access all accounts during the merge process.
Log Into Your Primary Account
Go to ticketmaster.com and log into the account you want to be your primary account. This is likely the account you use most frequently or have the longest history with.
Once logged in, click on your name in the top right corner and select “My Account” from the drop-down menu.
Start the Account Merge
On the My Account page, click “Merge Accounts” under Account Settings in the right sidebar. This will start the merge process.
Enter Your Secondary Account Details
On the Merge Accounts page, enter the email address and password for one of your secondary accounts you want to merge. Click “Continue” once entered.
Repeat this step to add additional secondary accounts you want to merge. You can merge up to 5 secondary accounts into your primary account.
Confirm the Merge
Review the accounts listed on the confirmation page. Make sure all the accounts you want to merge are listed. Then check the box to agree to the Terms of Use.
Click the “Merge Accounts” button to complete the merge. Your secondary accounts will be merged into your primary account and disabled.
Update Payment Methods
After merging accounts, check your payment methods on file. You may need to update or re-add payment methods that were tied to your now disabled accounts.
To update payment methods, go to your account settings and edit the payment details. Add any new cards or payment types you want to use for future Ticketmaster purchases.
Review Purchase History
Your order history from all merged accounts will now be accessible in your primary account. Take a few minutes to look over your full purchase history.
This consolidated history makes it easy to review past concert and event tickets bought, resell eligible tickets, access refunds, and more.
Reconnect Social Accounts
If you previously connected social media accounts like Facebook to your Ticketmaster accounts, you may need to reconnect them.
Go to account connections under account settings to link social media accounts. Reconnecting accounts like Facebook makes it easier to find friends and share events.
Update Marketing Preferences
Take a moment to review your email, push notification, and marketing preferences. Make sure they accurately reflect how you want to receive Ticketmaster offers and communications.
Adjust these settings under “Preferences” in your account details if needed.
Enjoy Your Merged Account!
That’s it! With your Ticketmaster accounts merged, you can now seamlessly manage all your tickets in one place. Using your consolidated account makes ticket purchases simpler across any device.
If you need to access an old disabled account for any reason, you can contact Ticketmaster customer support for assistance. They can help recover data or tickets if needed.
Overall merging accounts creates a smoother Ticketmaster experience. Now get back to enjoying concerts, sports, theater and more! Your tickets are now just a few clicks away in your unified Ticketmaster account.