Getting a refund on Seattle Mariners tickets can be tricky, but it is possible under certain circumstances. The Mariners have a refund policy in place that outlines the requirements for ticket holders to get their money back if they can no longer attend a game. In this article, we’ll go over everything you need to know about getting a refund on Mariners tickets, including the refund policy details, how to request a refund, and some tips for improving your chances of getting your money back. Whether you bought tickets directly from the Mariners box office or a reseller like StubHub, follow these steps and you should be able to get at least a partial if not full refund on your unused tickets.
Mariners Refund Policy Overview
The Mariners refund policy has several components that determine if and how much money can be refunded on ticket purchases. Some key points of the policy include:
– Tickets are non-refundable except for postponements and game cancellations.
– For weather-related postponements, ticket holders can exchange tickets of equal or lesser value for a future game.
– Exchanges must be made before the rescheduled game date.
– Season ticket holders have 30 days from the date of purchase to request a refund for tickets they cannot use.
– Single game purchasers must request a refund at least 24 hours prior to the scheduled game time.
– Refunds are issued to the original method of payment used to purchase the tickets. Allow 2-4 weeks for refund processing.
– Ticket resale sites like StubHub have their own refund policies separate from the Mariners organization.
As you can see, getting a refund really comes down to timing. Unless the game is cancelled due to weather, you have to request the refund with enough advance notice to be eligible based on the policy rules.
How to Request a Refund on Mariners Tickets
If you meet the criteria for a refund based on the Mariners policy, here are the steps to take:
Purchased Directly from Mariners
– Call the Mariners ticket office at 206-346-4001 or 888-SEA-HITS. Explain you need to request a refund on ticket purchases.
– Provide order confirmation number or ticket barcodes to identify your purchase.
– Confirm how many unused tickets you need refunded.
– Specify original payment method to receive refund.
– Submit refund request at least 24 hours before game for single game tickets.
– Receive refund confirmation and allow 2-4 weeks for processing.
Purchased from StubHub or Reseller
– Log into your StubHub account online or via mobile app.
– Navigate to your Mariners ticket order and select “Request a Refund”.
– Choose reason for refund request from dropdown menu.
– Enter details on why you can’t attend the game.
– Submit request and allow 2-3 business days for processing.
– If approved, refund will go back to your StubHub account.
You must request the refund through the original seller in order to get your money back, whether that was directly via the Mariners or a resale marketplace. Act quickly once you know you can’t use the tickets to start the refund process right away.
Tips for Getting Mariners Ticket Refunds Approved
Since refunds are not always guaranteed, here are some tips to improve your chances of getting your money back on unused Mariners tickets:
– Review policy before purchasing – Understand the refund rules before you buy so you know what to expect.
– Buy refundable tickets – Some ticket listings indicate if they are refundable. Choose these when possible.
– Purchase ticket insurance – Some sellers offer insurance to protect your purchase in case you can’t attend.
– Provide lots of notice – Give as much advance warning as you can, 24-48 hours minimum.
– Be honest with reason for refund – Don’t make up reasons, but explain why you truly can’t make it.
– Check for rescheduled games – If postponed due to weather, look for options to exchange vs refund.
– Follow up if needed – Don’t assume a refund was processed, follow up in 2 weeks if not received.
While not guaranteed, being proactive, finding refundable tickets early, and communicating promptly can help get your money back on unused Mariners tickets. Reach out to the box office or ticket seller right away for assistance.
Conclusion
Getting a refund on Mariners tickets requires matching very specific criteria based on the team’s refund policy rules. Timeliness is key – you must request the refund with enough notice through the original ticket seller. While exchanges and account credits may be options for postponed games, actual refunds are only issued in limited circumstances. Do your homework on the policy, look for refundable tickets when possible, and communicate promptly with the box office or reseller to start the refund process. With a strategic approach, you can maximize your chances of getting money back on Mariners tickets you can no longer use.
Refund Scenario | Timing Requirements | Refund Eligibility |
---|---|---|
Single game ticket holder | At least 24 hours before game time | Full refund to original payment method |
Season ticket holder | Within 30 days of ticket purchase | Account credit for future games |
Weather postponement | Before rescheduled game date | Exchange for future game |
Game cancellation | None | Full refund to original payment method |