If you purchased tickets for a Live Nation concert through Ticketmaster or Live Nation’s website, there are a few easy ways to find and access your tickets. Here are some common questions and answers about locating Live Nation concert tickets you’ve already bought:
How do I find my Live Nation concert tickets in my Ticketmaster account?
If you purchased tickets directly through Ticketmaster.com or the Ticketmaster app, you can find your tickets by logging into your Ticketmaster account. Here’s how:
- Go to Ticketmaster.com or open the Ticketmaster app
- Click “Sign In” in the top right corner
- Enter your Ticketmaster username and password and click Sign In
- Once signed in, you will see your purchased events listed under “My Events.” Click on the event title to view your order.
- Under your order, click “My Tickets” to view and access each individual ticket barcode.
If you don’t remember your Ticketmaster login credentials, you can go through the “Forgot Password” flow on Ticketmaster.com to reset your password via email.
What if I don’t see my tickets in My Events?
If you don’t see your Live Nation concert tickets listed under My Events, here are some troubleshooting tips:
- Make sure you are logged into the correct Ticketmaster account that the tickets were purchased under.
- Your tickets may be further down the page if you have lots of events. Scroll down and look carefully.
- Filter My Events by date range to narrow things down.
- Ticketmaster displays events chronologically from most recent purchase to oldest. So your concert tickets could be farther down if bought long ago.
- If you still can’t access your tickets, you will need to contact Ticketmaster Customer Support for further assistance.
How do I find my Live Nation tickets if I ordered directly through Live Nation?
If you purchased tickets directly on the Live Nation website rather than Ticketmaster, you can find your tickets by:
- Going to LiveNation.com and clicking “Sign In” in the top right
- Enter your Live Nation account credentials and Sign In
- Click on your profile icon and select “Orders” from the dropdown menu
- This will display all your past Live Nation orders. Find the relevant concert order and click “View Order”
- On the Order Details page, click “See Tickets” to view and access your ticket barcodes
If you forgot your Live Nation website password, use the “Forgot Password” link on the sign in page to reset and get a password reset email.
What if my Live Nation tickets aren’t showing up in Orders?
If you don’t see your Live Nation concert order under your Orders, try these tips:
- Make sure you are logged into the correct Live Nation account that was used to purchase the tickets.
- Double check the date range filter if applied to your Orders. Try removing filters to view all orders.
- Scroll down through all your orders – older ones could be further down the list.
- Live Nation displays your most recent purchases first, so older orders requiring scrolling.
- If you still can’t access your order, contact Live Nation Customer Service for help.
What if I lost the emailed ticket confirmation with ticket barcodes?
Don’t worry if you deleted or lost track of the ticket confirmation email from Ticketmaster or Live Nation. There are still ways to retrieve your ticket barcodes:
- Log into your Ticketmaster or Live Nation account as described above to reaccess ticket barcodes.
- Resend the ticket confirmation email. There is usually a “Resend Email” link on the order details page.
- Call or email Ticketmaster or Live Nation customer service to resend your ticket email confirmation.
- If purchased with a credit card, check your statement for the ticket purchase transaction record containing ticket numbers.
As long as you purchased the tickets from an official source and registered an account, you should be able to retrieve your ticket barcodes through your account or by contacting customer service.
What info do I need to have handy to retrieve tickets?
When accessing your Ticketmaster or Live Nation account to find ticket information, having these details handy can expedite the process:
- Your account username and password (set up when you purchased tickets)
- The original ticket confirmation email with ticket numbers (if you have it)
- The purchase order number
- Date of the event/concert
- Credit card used to buy the tickets
- Billing address on the order
- Contact email address and phone number on your account
Knowing key details about your ticket purchase will make it easier for customer service to look up your order and tickets if you run into any issues accessing them yourself through your account.
What if I bought tickets from someone else?
If you purchased event tickets from someone after they initially bought them through Ticketmaster or Live Nation, you will need to get the ticket information directly from that seller. Some tips include:
- Ask the seller to send you a screenshot of the e-tickets in their account.
- Have them add you to their Ticketmaster account as a guest so you can access the tickets.
- If paper tickets, arrange to meet prior to event to exchange tickets.
- Only buy from trusted sources to avoid fake/invalid tickets.
Since the tickets are tied to the original purchaser’s account, you will need their cooperation to access ticket barcodes. Be wary of any third-party sellers that can’t provide official Ticketmaster/Live Nation tickets.
I purchased paper tickets – will there be an option to print tickets?
If you specifically purchased paper tickets (not e-tickets) from Ticketmaster or Live Nation for your event, you will have the option to print them out prior to the show. Here is how:
- Access your ticket order as described above through your Ticketmaster or Live Nation account.
- On the Order Details page, there will be a “Print Tickets” button or link.
- Clicking this will give you the option to print out each individual ticket.
- For best results, use heavier cardstock paper when printing tickets.
- Make sure barcodes and info prints clearly and legibly.
- Cut out the individual tickets carefully along the perforated edges.
If you run into any trouble printing your paper tickets, you can contact customer service for assistance. You may also have the option to have replacement paper tickets mailed to you.
Can I save paper tickets on my phone instead of printing?
You technically can save a digital copy of paper tickets to your phone, but it’s better to print them when possible. Here’s why:
- Printed paper tickets allow quicker scanning at the venue entrance.
- Low brightness or glare may make phone screens hard to scan.
- You could run out of battery power before having tickets scanned.
- Venues may not allow mobile tickets for paper ticket purchases.
While you can keep digital backups, print tickets when available to avoid any entrance issues. But printed or phone tickets are both valid options.
How early should I arrive with my printed tickets?
When attending a concert with printed tickets, it’s smart to arrive early to account for extra time at venue entrances. Here are some general guidelines on arrival times:
- For major concerts at big venues, aim to arrive at least 1 hour before showtime if possible.
- Having tickets ready when you reach the entrance will speed things up.
- There may be longer lines at will call for picking up tickets.
- Allow extra time to find parking and navigate the venue.
- Extra time means less stress over missing the start of the show!
Printed tickets do not run any risk of technical problems, but plan ahead for crowds and lines. An early arrival ensures you’ll get inside in plenty of time before the concert.
Does arrival time vary by venue?
Yes, ideal arrival times can vary based on:
- Size of the venue – Larger venues take longer to enter and navigate.
- Type of event – More popular shows attract bigger crowds.
- Location of venue – Remote areas have fewer parking/transit options.
- Time of day – After work rush hour may affect transport time.
As a general rule, give yourself an extra buffer for very large, busy venues in urban locations hosting hugely popular acts. Always check venue websites too for specific guidelines on best arrival times.
Can I use e-tickets on my phone instead of printing?
If you purchased electronic tickets instead of physical paper tickets, you do not need to print anything. Your e-tickets will be accessible right from your smartphone for scanning at the event entrance. Here are some tips for using e-tickets on your phone:
- Save your ticket barcode to your phone’s digital wallet for quick access.
- Take a screenshot of the ticket barcode and save it to your camera roll.
- Ensure your phone battery is fully charged before heading to the event.
- Bring a phone charger or external battery as a backup.
- Keep your screen brightness high to make scanning easier.
As long as you have the e-ticket barcode clearly displayed on your phone screen, venues can scan it digitally to verify your tickets and allow you to enter. No need to print anything!
What if my phone dies before entering with e-tickets?
If your phone runs out of battery before entering the venue with digital tickets, here are some options:
- Ask if a staff member can look up your ticket by order number and ID.
- See if a friend or family member at the event can display your tickets on their phone.
- Politely ask others in line if you can borrow a charger to power up your phone.
- As a last resort, venue staff can generally print backup tickets with ID.
Avoid this scenario by having phone fully charged and bringing backup power. But in an emergency, ask staff for help accessing your e-tickets without a working phone.
What if I’m having trouble accessing my ticket barcodes?
If you’re unable to view your concert ticket barcodes through your Ticketmaster or Live Nation account, don’t panic yet. Here are some troubleshooting steps:
- Double check you are logged into the correct ticket account.
- Try resetting your password if login credentials are not working.
- Make sure all browsers and apps are up-to-date.
- Clear your browser cookies/cache in case they are interfering.
- Try viewing on a different device like a mobile phone or tablet.
- Restart your device which often fixes technical glitches.
Technical issues are rarely permanent barriers to accessing ticket info. Following basic troubleshooting usually resolves problems accessing barcodes. Contact customer service if issues persist.
Who can I contact for support with ticket issues?
If you still can’t view your tickets after troubleshooting, reach out to customer service for support:
- Ticketmaster Support: Call +1 800-653-8000 or contact online via Ticketmaster.com
- Live Nation Support: Call +1 866-548-0818 or email [email protected]
Have your order number, ticket details, and account info ready when you contact support. Agents can investigate and resend ticket information as needed.
Conclusion
Accessing your purchased Live Nation concert tickets is a straightforward process when you create an official ticket account. By logging into your Ticketmaster or Live Nation account, you can conveniently find and retrieve your ticket order information and barcodes. For printed paper tickets, give yourself extra time to navigate crowds and parking when arriving at the venue. With electronic tickets, charge your phone and bring backup power. If any access problems arise, customer service agents can help investigate and restore your ticket access. With the right account information and preparation, you can easily access your Live Nation tickets for a smooth concert experience.