Can you exchange Disney On Ice tickets?
Yes, it is possible to exchange Disney On Ice tickets if you need to change the date, time, or seating location of your tickets. The exact exchange policy depends on where and how you originally purchased your Disney On Ice tickets. Generally, if you purchased directly through the Disney On Ice website or box office, you can exchange your tickets for another performance as long as you do so at least 2 hours before the start time printed on your original tickets. You may have to pay an exchange fee.
If you purchased tickets through an authorized ticket reseller, you will need to check their specific exchange policy. Many resellers allow you to exchange your tickets up to 24 hours before the event.
Disney On Ice Direct Ticket Exchanges
If you purchased your Disney On Ice tickets directly from Disney, here are the exchange policies:
- You can exchange your tickets for another performance of the same show at the same venue.
- Exchanges must be made at least 2 hours before the printed start time on your original tickets.
- Exchanges are subject to availability.
- You may have to pay an exchange fee, which is typically $6-$12 per ticket.
- Exchanges can only be made at the original point of purchase – either the venue box office or the Disney On Ice website.
So if you need to exchange your Disney On Ice tickets purchased directly from Disney, contact the box office location printed on your tickets or visit the Disney On Ice website and log into your account. As long as seats are still available and you exchange the tickets at least 2 hours before showtime, you should be able to switch to a different performance date, time, or seating section.
Authorized Reseller Disney On Ice Ticket Exchanges
If you purchased Disney On Ice tickets through an authorized ticket broker or reseller, the exchange policy will depend on their specific terms and conditions. Many major resellers, like Vivid Seats and StubHub, allow exchanges on Disney On Ice tickets, usually up to 24 hours before the show.
Here are some common exchange policies for authorized Disney On Ice ticket resellers:
Reseller | Exchange Policy |
---|---|
Vivid Seats | Free exchanges up to 24 hours before event. After that, exchanges incur a fee equal to 10% of the order. |
StubHub | Free exchanges up to 48 hours before event. Within 48 hours, exchanges incur a fee equal to 10% of the order. |
TickPick | Free exchanges up to 14 days before event. Within 2 weeks, exchanges incur a fee equal to 10% of the order. |
To exchange Disney On Ice tickets purchased through a reseller, you will need to log into your account on their website or mobile app and follow the exchange process. Make sure to complete any exchanges by their policy deadline to avoid fees.
How do I exchange my Disney On Ice tickets?
Exchanging your Disney On Ice tickets is a straightforward process, though the exact steps depend on where you originally bought the tickets. Here are the basic steps:
Disney On Ice Direct Tickets
To exchange Disney On Ice tickets purchased directly from Disney:
- Locate your original order confirmation with the barcode.
- Go to the Disney On Ice website and log into your account.
- Click on “My Account” and find your order under “Previous Orders.”
- Select “Exchange” next to the ticket listing.
- Choose a new date, time, and seating section.
- Pay any exchange fees that apply.
- New tickets will be emailed to you after completing the exchange.
You can also exchange Disney On Ice tickets in person at the venue’s box office, as long as it is open. Bring your original tickets and order confirmation.
Authorized Reseller Tickets
To exchange Disney On Ice tickets purchased through an authorized reseller:
- Log into your account on the reseller website or app.
- Find your Disney On Ice ticket order under “My Tickets.”
- Select the “Exchange” button or link.
- Search for a new date, time, or seating section.
- Complete checkout to finish exchanging your tickets.
Make sure to exchange your tickets by the reseller’s policy deadline, usually 24 hours before the show, to avoid extra fees. Print or download your new tickets after exchanging.
What are some tips for exchanging Disney On Ice tickets?
Here are some handy tips and reminders when you need to exchange your Disney On Ice tickets:
- Act quickly if you need to exchange tickets – Disney On Ice shows often sell out, so availabilty is limited.
- Weekday and daytime shows tend to have more availability if you need to switch dates.
- If exchanging to a more expensive ticket, you will have to pay the price difference.
- Double check the expiration date for online exchanges to avoid extra fees.
- Print and bring your new tickets to the show for a smooth entry process.
- If exchanging at the box office, bring your printed order confirmation and a photo ID.
- Know the original purchase source – Disney directly or a reseller – to follow the right policy.
By familiarizing yourself with the Disney On Ice exchange policies and following the proper steps, you can successfully swap your tickets for another date, time, or section. Planning ahead helps ensure a smooth ticket exchange experience.
What are some common reasons people exchange Disney On Ice tickets?
There are a few common reasons that people need to exchange their Disney On Ice tickets:
Schedule conflicts
Life happens – work obligations, family emergencies, or other commitments can come up unexpectedly that conflict with your Disney On Ice show date. Exchanging tickets allows you to find a performance that fits your new schedule.
Child’s sickness
Kids get sick, especially during cold and flu season. If your child wakes up with a fever or illness on the day of the show, you’ll likely need to exchange the tickets for another date when they are well again.
Bad weather
Inclement weather like snow storms or heavy rain can make getting to the show difficult or dangerous. In these cases, you may want to exchange tickets for a performance on a clearer day.
Better seat selection
If you initially purchased Disney On Ice tickets with an obstructed view or very far from the ice, you may decide to exchange into better seats if they become available.
Change in party size
The number of people attending the show with you may change after initially purchasing tickets. Exchanging tickets allows you to modify the quantity and seating arrangement.
Being able to exchange Disney On Ice tickets helps accommodate changes in schedules, health, weather, and other factors beyond your control when buying tickets.
Can you exchange Disney On Ice tickets on the day of the show?
Exchanging Disney On Ice tickets on the actual day of the show is not guaranteed and has limitations:
- Disney’s direct exchange policy requires exchanges at least 2 hours before showtime.
- Most resellers cut off exchanges 24 hours before the event.
- The box office has very limited same-day availability since shows usually sell out.
- You will likely have fewer date options to exchange into.
- Last minute exchanges also incur higher fees, around $15-$25 per ticket.
So while you can try to exchange your Disney On Ice tickets on the day of the show at the box office, it is very difficult to find new available seats on the same day. And any last minute exchanges will involve higher exchange fees.
It is best to exchange Disney On Ice tickets in advance, at least 24-48 hours before showtime, for the most availability and lowest fees. Waiting until the last minute risks not being able to find seats together or at all.
Can you exchange Disney On Ice tickets for a different city?
Disney On Ice tours and performs scheduled shows in cities across the United States and Canada throughout the year. If you need to exchange tickets for a show in a completely different city, here is what you need to know:
- Disney On Ice does not allow cross-city exchanges directly.
- You would need to sell or gift your original tickets, then purchase new tickets for the desired city.
- Resellers may allow cross-city exchanges for a fee, depending on availability.
- Travel and accommodation costs also need to be considered.
- The same show and production is not guaranteed in different cities.
So while you cannot directly exchange Disney On Ice tickets from one city to another through Disney, resellers provide an option to swap locations for a fee if seats are open. But cross-city exchanges can be costly when factoring in ticketing fees, travel expenses, and show differences.
Can you get a refund instead of exchanging Disney On Ice tickets?
Instead of exchanging Disney On Ice tickets, you may want to consider requesting a refund in some cases:
- If shows get postponed or cancelled due to COVID-19 or other factors.
- You are unable to attend any of the remaining show dates in the city.
- The entire party is no longer able to go to the show.
- You purchased ticket insurance when initially buying.
Disney On Ice’s standard policy is that tickets are non-refundable, but if shows are cancelled due to COVID or weather, refunds are issued. Resellers also offer refunds or credit in some exceptional cases.
You usually need to request a refund within 24 hours of purchasing the tickets. Ticket insurance also enables refunds for covered reasons like illness, though fees apply.
Overall, Disney On Ice exchanges are more common than refunds, which are primarily offered in special COVID or cancellation circumstances. Exchanging is the standard way to modify ticket date, time or seating as needed.
What are some Disney On Ice shows that are popular for ticket exchanges?
Some of the most popular Disney On Ice productions that fans frequently exchange tickets for include:
Show | Description |
---|---|
Disney On Ice Presents Frozen | High-energy skating show featuring scenes, characters, and songs from the Frozen movies. |
Disney On Ice Presents Let’s Celebrate | Upbeat revue-style show with segments from classic Disney movies like Toy Story, The Little Mermaid, and more. |
Disney On Ice Presents Dream Big | Inspiring show encouraging kids to dream big with Disney Princesses and other beloved characters. |
Disney On Ice Presents Road Trip Adventures | Fun show taking audiences on a virtual road trip to Disney destinations like Coco, Toy Story, The Lion King, and more. |
These interactive, music-filled productions featuring iconic Disney characters tend to be the most popular Disney On Ice shows that fans exchange tickets for. The appeal of the storylines and performances make them hot tickets if you need to modify your plans.
Conclusion
Exchanging your Disney On Ice tickets is fairly straightforward if you need to modify your plans, as long as you follow the right steps. Make sure you know the original ticket source and exchange policies. Move quickly if possible to get better date or seat options. And don’t wait until the last minute, or fees rise and availability plummets. By understanding the exchange process and timeline, you can successfully switch your Disney On Ice tickets when needed. Enjoy the show!