Purchasing event tickets online has become extremely popular in recent years. With the rise of ticket sales platforms like Universe, buying tickets digitally provides several advantages over traditional box office purchases. Downloading and using digital tickets makes the ticket buying experience quick, convenient, and secure.
However, those new to Universe or digital tickets in general may find the process confusing at first. The platform has some specific steps users need to follow in order to access their tickets. Understanding how to navigate the Universe website and mobile app is key to successfully downloading event tickets.
This article will provide a step-by-step guide on how to download tickets from Universe. We’ll cover creating an account, making purchases, accessing your tickets, and troubleshooting any issues that arise. With these tips, you’ll be prepared to quickly grab those coveted concert, sports, or theater tickets and have them handy on your phone for scanning at the venue.
Step 1: Create a Universe Account
In order to purchase and download tickets on Universe, you’ll first need to create an account. Setting up an account is free and only takes a few minutes.
To create an account:
- Go to www.universe.com and click on “Sign Up” in the top right corner.
- Enter your email address and choose a secure password. Passwords should be at least 8 characters long and include upper and lowercase letters, numbers, and symbols.
- Enter your name, date of birth, and any other required information.
- Agree to Universe’s Terms of Service.
- Click “Create Account.”
- Check your email inbox for a verification link from Universe and click it to activate your account.
Once your account is verified, you’ll be able to sign in any time using your email and password. Be sure to keep your login credentials secure.
If you already have an existing Universe account, there’s no need to create a new one. Just sign in with your current email and password before purchasing tickets.
Step 2: Purchase Tickets
With your Universe account created, it’s time to buy some tickets! The platform allows you to search upcoming events by location, date, genre, or keyword. You can purchase tickets directly from Universe as well as from official event partners.
Here are the steps for purchasing tickets:
- Sign into your Universe account.
- Use the search bar or browse upcoming events to find a concert, sports game, etc. you want to attend.
- Select the event and click “Tickets” to view available options.
- Choose the type and quantity of tickets you want to buy. Review the seating chart to pick seats if applicable.
- Click “Buy Now” or “Add to Cart” and proceed through checkout.
- Enter your shipping address and payment method. Universe accepts all major credit cards.
- Carefully review your order for accuracy before completing the transaction.
- You’ll receive an immediate email confirmation of your ticket purchase.
If you run into any problems purchasing tickets, Universe’s customer support can provide assistance via live chat or by submitting a support request.
Step 3: Download Your Tickets
Now comes the most important part—actually accessing your tickets! Universe offers flexible digital ticketing options that let you easily download tickets to your phone or print them at home.
Follow these steps to download tickets:
- Open the Universe website or mobile app and sign into your account.
- Go to “My Tickets” located in the profile menu.
- Find the upcoming event and click “View Barcode.”
- A pop-up will appear with your ticket barcode and details. Click “Add to Apple Wallet” if using an iPhone or “Download” for other mobile devices.
- The ticket will download directly to your phone’s wallet or image gallery.
- You can also click “Print at Home” to access a PDF copy of the ticket to print.
Your tickets will be accessible in your Universe account at any time. You can download and access them as often as needed. Make sure to download your tickets prior to arriving at the event.
Accessing Tickets Offline
If you need to access your tickets without an internet connection, Universe has you covered. Downloaded tickets will still be viewable in your phone’s wallet or photo gallery even without service.
Universe also offers text message ticket delivery as an offline option. To use this:
- Go to “My Account” and enable text message ticket delivery.
- Verify your mobile number.
- When purchasing tickets, select “Text Me Tickets” at checkout.
- You’ll receive a text message containing your ticket barcodes which can be saved and accessed offline.
As long as you download digital tickets while online, you’ll be able to view them at the venue even without WiFi or cell service. Printed tickets will also work in offline situations.
Transferring or Selling Tickets
With Universe, you have complete flexibility in how you use your purchased tickets. You can easily transfer or sell them if needed.
To transfer Universe tickets:
- From your Universe account, go to “My Tickets.”
- Find the ticket(s) you want to transfer and click “Transfer.”
- Enter the recipient’s name, email address or mobile number.
- The tickets will be sent to the recipient for download.
You can also resell Universe tickets you can no longer use. Simply list them for sale in the Universe marketplace. Set your asking price and transfer the tickets after sale.
Selling or transferring tickets is handled entirely within your Universe account for convenience.
Using Your Tickets
On the day of the event, all you need is your phone with the downloaded mobile tickets or printed tickets. Arrive early and locate the ticket scanners at the entrance gates or doors.
To use your mobile tickets:
- Open your ticket in your phone’s wallet or photo gallery app.
- Hold the barcode directly up to the venue’s scanner.
- The scanner will read the barcode and verify your ticket.
- Proceed to enter after your ticket is accepted.
For printed tickets:
- Locate your printed ticket.
- Hand the ticket to the scanner operator to scan the barcode.
- They will return your ticket after scanning it.
- Enter the venue once your printed ticket is successfully scanned.
Once your ticket is scanned, you’re all set to enjoy the event! If you have any issues getting your ticket to scan, visit the onsite box office for troubleshooting assistance.
Troubleshooting Tips
In most cases, downloading and accessing your Universe tickets is quick and hassle-free. But technical problems can pop up on occasion. Here are some troubleshooting tips:
- Make sure your ticket barcode image is clear and in focus when scanning. Blurry barcodes may not scan properly.
- Check that the phone screen brightness is adequately turned up.
- For printed tickets, ensure no folds or creases go directly over the barcode.
- Make sure to download tickets while connected to the internet prior to the event.
- If your ticket won’t scan, visit the onsite box office for help.
- You can also contact Universe Customer Support if ticket issues persist.
Activating mobile tickets ahead of time and printing backups can help avoid last-minute download problems. With preparation and by following the proper troubleshooting tips, you can resolve most ticket issues.
Conclusion
Universe makes accessing your event tickets a total breeze. By creating an account, purchasing tickets, downloading to your smartphone, and scanning them at the entrance, you can enter your favorite concerts, games, and shows in seconds. Plus, with Universe’s ability to transfer and sell tickets with just a few clicks, managing your plans is easier than ever.
Follow the steps outlined in this guide, and you’ll become a pro at downloading tickets from Universe. You’ll spend less time fussing with tickets and more time enjoying the amazing experiences they unlock. Whether you’re a live event enthusiast or just heading to a one-off show, Universe’s digital ticketing technology offers convenience that can’t be beat.