Adding a credit card to your Ticketmaster Singapore account allows you to easily and quickly purchase tickets for concerts, shows, and events online. Having a card stored in your profile makes checking out a breeze. Follow these simple steps to add a credit card to your Ticketmaster Singapore account.
Requirements
To add a credit card to your Ticketmaster Singapore account, you will need:
- A Ticketmaster Singapore account
- A valid credit card
Make sure your credit card billing address matches the address associated with your Ticketmaster account. This helps prevent issues when making purchases.
Steps to Add a Credit Card to Ticketmaster Singapore
Follow these steps to securely add your credit card to Ticketmaster Singapore:
1. Log into Your Ticketmaster Account
First, log into your Ticketmaster Singapore account. You can do this either on the Ticketmaster website or mobile app.
On the website:
- Go to www.ticketmaster.sg.
- Click “Sign In” at the top right.
- Enter your email and password.
- Click the “Sign In” button.
On the mobile app:
- Launch the Ticketmaster app.
- Tap the profile icon in the top left.
- Enter your email and password.
- Tap “Sign In.”
2. Access Your Account Settings
Once logged into your Ticketmaster account, you need to access your account settings:
On the website:
- Click on your profile picture.
- Select “Account Settings” from the dropdown menu.
On the mobile app:
- Tap the profile icon in the top left.
- Tap “Account Settings.”
3. Click “Add Payment Method”
On the “Account Settings” page, under the Payments section, click the “Add Payment Method” button.
4. Enter Your Credit Card Details
On the “Add Card” page, fill out the form with your credit card information:
- Credit Card Number
- Expiration Date
- Security Code
- Billing Address
Make sure all details entered match your credit card and billing address exactly.
5. Click “Save Card”
Once all fields are filled out, click the “Save Card” button at the bottom of the page.
6. Confirm the Details
Carefully review the credit card details shown on the confirmation page. Make sure everything is correct.
7. Done!
Your credit card is now successfully saved to your Ticketmaster Singapore account. You’re all set to use it for quick and easy purchases!
Using Your Stored Credit Card
Once added to your account, using your stored credit card on Ticketmaster Singapore is simple:
- When purchasing tickets, select “My Card” as the payment method.
- The billing information will auto-populate from your stored card.
- Review the details and confirm to complete your purchase.
The card on file will be your default payment method for future transactions. You can update the stored card or remove it at any time through your Account Settings.
Additional Tips
Keep these additional tips in mind when adding and managing a credit card with Ticketmaster Singapore:
- Make sure to enter the cardholder name exactly as it appears on your card.
- Only store valid, non-expired cards to prevent transaction issues.
- If your card details change, update your stored card info through Account Settings.
- You can store multiple cards and toggle between them in your profile.
- Remove old or unused stored cards to keep your profile up to date.
- If your card is lost/stolen, delete it from your Ticketmaster account right away.
Troubleshooting Problems
Issues occasionally arise when adding a card to Ticketmaster Singapore or making purchases with a stored card. Here is how to troubleshoot some common problems:
Card Declined Error
If your stored card is declined, first double check that the card number, expiration date, and billing address entered in your Ticketmaster account are 100% accurate and up-to-date. If the details are correct, contact your card issuer to make sure the card is active and usable for online transactions.
Information Mismatch Error
A billing address mismatch between your Ticketmaster profile and credit card account can lead to a payment error. To resolve, ensure the card billing address saved in your Ticketmaster matches the statement address set with your card provider.
Expired Card Error
Using an expired credit card will result in a failed transaction. Check your stored card’s expiration date in Account Settings and update it if needed. Delete old cards and add your new one.
Incorrect Security Code Error
An incorrect CVV or CVC code during checkout indicates the security code entered is wrong. Re-enter the code carefully and double check the 3-4 digit number on the back of your card.
Excessive Requests Error
Too many failed payment attempts can trigger Ticketmaster’s security system to temporarily lock your account. Wait 5-10 minutes and try adding your card again. As a precaution, carefully verify info before resubmitting.
Customer Service Help
If you encounter any other problems adding a card to your Ticketmaster Singapore account, the customer support team can help troubleshoot:
- Live Chat: Chat with an agent on Ticketmaster’s website.
- Email Support: Email Ticketmaster Singapore customer service.
- Phone Support: Call Ticketmaster Singapore support.
Representatives are available daily and can review your account, identify issues, and restore access to your profile if needed.
Conclusion
Adding your credit card or debit card to your Ticketmaster Singapore account makes purchasing event tickets quick and convenient. Simply enter your card details under Account Settings, save the payment method, and you’re ready to checkout faster than ever. Keep your stored card info up-to-date and accurate to avoid problems. With your payment ready to go, all that’s left is to enjoy the show!