Deleting a Ticketmaster account can be done relatively quickly and easily. The entire process should only take about 5-10 minutes. However, it may take up to 30 days for Ticketmaster to fully delete all of your data from their systems after you initiate the account deletion.
Why You Might Want to Delete Your Ticketmaster Account
There are a few common reasons why someone might want to delete their Ticketmaster account:
- You no longer use the service and want to clean up your online presence
- You are unhappy with Ticketmaster fees or policies and want to stop using their platform
- You have duplicate Ticketmaster accounts and want to consolidate down to just one
- You want to create a new Ticketmaster account to get access to new customer promotions
- You are concerned about data privacy and want Ticketmaster to no longer have your personal information
Regardless of the specific reason, the process of actually deleting your Ticketmaster account is straightforward.
How to Delete Your Ticketmaster Account
Follow these steps to cancel and delete your Ticketmaster account:
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Log into your Ticketmaster account – Go to ticketmaster.com and click “My Account” at the top right to log in with your username and password.
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Go to account settings – Once logged in, click on the profile icon or your name at the top right. In the dropdown menu, choose “Settings”.
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Find account closure option – In the left sidebar of Settings, click on “Close Account”. This will take you to the account deletion page.
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Select reason for closure – Ticketmaster will ask you to select from a dropdown menu why you are closing your account. Choose the option that best represents your reason.
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Enter password to confirm – Type in your account password again to verify your identity and confirm you want to proceed with closure.
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Submit request – Click the “Close Account” button to submit your account deletion request.
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Check email – Ticketmaster will send you an email confirming they have received your account closure request.
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Wait for account deletion – It may take up to 30 days for Ticketmaster to fully delete all of your data. You will receive another email when the deletion is complete.
What Happens When You Delete Your Ticketmaster Account
Here is what you can expect when you delete your Ticketmaster account:
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You will immediately be logged out of your Ticketmaster account across all devices.
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You will not be able to log back into your account, as it will be marked for deletion.
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Your profile information, settings, order history, and saved payment methods will eventually all be removed from Ticketmaster’s systems.
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You will stop receiving promotional emails from Ticketmaster after account deletion.
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Your existing event tickets will still work. Only the Ticketmaster account will be deleted.
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It may take up to 30 days for all of your data to be permanently deleted from Ticketmaster’s databases.
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You can create a new Ticketmaster account in the future if you change your mind, using a different email address.
In most cases, the effects of closing your Ticketmaster account will be immediate, except for the backend data deletion process which may take some time. But you will no longer be able to access the account yourself after submitting the initial closure request.
How to Delete Ticketmaster App from Your Phone
If you have the Ticketmaster app installed on your smartphone, you will also want to delete it after closing your Ticketmaster account online. Here is how to uninstall the Ticketmaster app from an iPhone or Android phone:
iPhone
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Open the App Library on your iPhone’s home screen.
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Locate the Ticketmaster app icon.
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Press and hold the Ticketmaster app icon until it starts to wiggle.
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Tap the “X” delete button on the top left corner of the app icon.
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Tap “Delete” again to confirm removing the app from your iPhone.
Android Phone
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Open the Apps menu in your Android settings.
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Locate and tap on the Ticketmaster app listing.
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Tap “Uninstall.”
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Tap “OK” to confirm uninstalling the Ticketmaster app.
That’s all there is to it! The Ticketmaster app will be removed from your phone so the app can no longer access your closed account.
Getting Help Deleting Your Ticketmaster Account
Deleting your Ticketmaster account is typically quick and straightforward following the steps outlined above. However, if you run into any issues, there are a few ways to get help:
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Contact Ticketmaster customer support – You can reach their customer service team by phone at 1-800-653-8000 or initiate a live chat on their website.
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Check Ticketmaster account deletion FAQs – Ticketmaster has an online knowledge base with answers to common account closure questions.
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Seek help in Ticketmaster online communities – You may be able to find assistance from other Ticketmaster users in their community forums.
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Submit a deletion help request – Ticketmaster has an online contact form you can use to submit an account closure support request.
As long as you follow the proper steps to close your account, you should be able to fully delete your Ticketmaster account within 30 days without needing additional help. But customer support options are available if you encounter any hiccups in the process.
Can You Reopen a Closed Ticketmaster Account?
Once you successfully submit the account deletion request, there is no way to reopen or undo the closure of your Ticketmaster account. The process is designed to be permanent. However, you always have the option of creating a brand new Ticketmaster account with a different email address in the future if you change your mind. Just be aware that your prior account history and data will be gone for good after account deletion.
Key Takeaways
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It only takes about 5-10 minutes to initiate deletion of your Ticketmaster account through the website.
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Ticketmaster may take up to 30 days to fully delete all of your account data after closure.
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You’ll immediately be logged out of your account and unable to log back in after requesting deletion.
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Existing event tickets will still work fine, only the Ticketmaster account itself gets deleted.
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Be sure to also delete the Ticketmaster app from your smartphone if you have it installed.
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Contact Ticketmaster customer support if you need help completing the account deletion process.
Deleting your Ticketmaster account is usually quick and easy to do through their website. Just be aware it may take some time for them to fully remove all of your data from their systems. But once submitted, the account deletion cannot be undone, so proceed with closure carefully if you are having second thoughts.