TicketNetwork is an online marketplace that allows people to buy and sell tickets for live entertainment events. The company connects ticket buyers with a large network of ticket sellers and event organizers to provide access to tickets for concerts, theater shows, sporting events and more.
How do they get tickets to sell?
TicketNetwork gets its inventory of tickets to sell in a few different ways:
- They partner with ticket brokers and resellers who purchase tickets in bulk and list them for resale on TicketNetwork.
- They work directly with event organizers and venues who provide an allocation of tickets to sell through TicketNetwork’s marketplace.
- Individual ticket holders can also list their extra tickets for sale on TicketNetwork.
Having relationships with ticket brokers, venues and everyday ticket holders allows TicketNetwork to offer a wide selection of tickets for high demand events. They aggregate inventory from hundreds of suppliers to give buyers access to tickets that may be sold out elsewhere.
How does buying tickets on TicketNetwork work?
Buying tickets on TicketNetwork follows these general steps:
- Search for tickets: Customers can browse upcoming events or search for specific performers, teams or venues to find ticket listings. TicketNetwork shows ticket prices, quantities available and seller ratings.
- Select tickets: Customers pick the exact tickets they want based on location in the venue, price and other preferences. They can view seat locations on interactive maps.
- Purchase: Customers purchase tickets through TicketNetwork’s secure online checkout process. All sales are final, except in rare cases where events are cancelled or tickets are invalid.
- Get tickets: After completing the transaction, customers can access their tickets immediately through TicketNetwork’s online account portal. E-tickets can be downloaded, printed at home or accessed on mobile devices.
TicketNetwork offers several purchasing options:
- Buy Now: Customers purchase tickets at a fixed, upfront price set by the ticket seller.
- Make an Offer: Customers can submit bids on tickets, negotiating prices dynamically with sellers.
- Best Available: Automatically purchase the next available tickets matching customer preferences as they are listed.
How are tickets delivered?
TicketNetwork uses e-ticket delivery for a convenient, secure way to get tickets. Customers can access their e-tickets through their online TicketNetwork account. Tickets can be:
- Downloaded as PDF files and printed at home.
- Added to Apple Wallet or Google Pay for access on mobile devices.
- Viewed on any mobile device or computer for entry.
For select events, TicketNetwork offers UPS delivery of physical paper tickets for an additional fee. This ensures customers receive hard tickets for collection or gifting purposes.
What are TicketNetwork’s service fees?
When customers purchase tickets through TicketNetwork, there are service and fulfillment fees added to the final price:
- Service Fee: This covers the cost of providing TicketNetwork’s online ticket marketplace. It is a percentage of the ticket price, often around 25%.
- Fulfillment Fee: This flat fee covers the costs of processing orders and delivering e-tickets. It is typically $2-$12 per ticket.
The fees are disclosed upfront during the purchasing process so customers are aware of the total price. TicketNetwork’s marketplace model allows them to offer access to tickets at competitive market-driven prices, supplemented by service fees to run their business.
What are some tips for finding the best ticket deals?
Here are some tips for finding the best ticket prices and deals on TicketNetwork:
- Be flexible on dates – Weekday and day-of-show tickets are often cheaper.
- Check for promo codes – TicketNetwork runs special offers for discounted tickets.
- Consider seat location – Tickets tend to be pricier closer to stage or field.
- Buy early – Prices often go up as events sell out.
- Make an offer – You may get tickets below list price by negotiating.
- Buy in bulk – Per ticket fees are lower when buying multiple tickets.
Signing up for TicketNetwork’s rewards program can also provide access to special member-only ticket offers and discounts.
What if tickets are invalid or an event is cancelled?
In very rare instances when a show is cancelled or tickets are found to be invalid, TicketNetwork will refund the purchase amount to the original payment method. Customers will be notified if an event cancellation refund is being processed.
Otherwise, all TicketNetwork ticket sales are final, except when prohibited by law. Before purchasing tickets, customers should carefully review the details to confirm they are getting valid tickets for the correct event, date, seats and venue.
Is TicketNetwork an official source for tickets?
TicketNetwork is an approved secondary ticket marketplace, not the official primary source for any event. They are an accredited and trusted resale platform for tickets. However, for very high demand events, primary sources like the venue box office often sell out instantly.
Buying from an official secondary source like TicketNetwork is the best option for obtaining coveted tickets after primary sales sell out. There is risk buying from unverified sources, which may sell counterfeit or invalid tickets.
How does TicketNetwork prevent fraud?
TicketNetwork uses several measures to ensure ticket validity and prevent fraud:
- Sellers are required to provide documentation proving they are authorized to sell the tickets.
- Listings are vetted for common signs of potential fraud.
- Tickets are not released to buyers until validated and paid for.
- Strict standards are enforced on sellers. Fraudulent sellers are removed.
- Ticket availability and prices are updated rapidly as sales occur.
These protections give customers confidence they are getting authentic tickets at fair market prices. TicketNetwork guarantees refunds in the exceptionally rare case invalid tickets are sold.
Can I sell tickets on TicketNetwork?
Yes, TicketNetwork allows anyone to become a seller and list their extra tickets for sale. Sellers go through an application process to be approved to sell tickets. Here are the requirements:
- Provide contact information and payment details
- Submit documentation proving ownership of tickets
- Agree to Terms of Use
- List tickets for sale on marketplace
TicketNetwork offers tools to manage ticket listings, respond to buyer inquiries, process sales and withdrawals. Sellers keep 70% – 90% of the final ticket price. There are no upfront fees to list tickets.
Conclusion
TicketNetwork provides a transparent secondary ticket marketplace for buyers and sellers. Their large inventory comes from ticket brokers, event organizers and individual ticket holders. Customers can conveniently search listings, purchase e-tickets, and download them instantly online. Protections are in place to ensure valid tickets and fair market prices. Overall, TicketNetwork makes it easier to safely buy and sell high-demand event tickets.