Eventbrite is a popular online event management and ticketing platform that allows event organizers to plan, promote, and sell tickets to events of all sizes and types. From small community gatherings to large conferences and festivals, Eventbrite provides the tools for event creators to manage ticketing and registrations, promote their events, and analyze sales and attendee data.
For attendees, Eventbrite offers a convenient way to discover events and purchase tickets. But how exactly do buyers pay for tickets on Eventbrite? The platform offers several payment options to accommodate different buyer needs and preferences.
Registration Options
When setting up their events on Eventbrite, organizers can choose between free registration or paid ticketing. With free registration, attendees can reserve spots at the event without paying anything upfront. This is useful for free community events or conferences where payment isn’t required to attend.
Paid ticketing requires attendees to purchase tickets in order to secure their registration. Eventbrite offers organizers extensive options and controls over ticketing, including:
- Setting ticket prices and quotas
- Offering discount codes or early bird pricing
- Collecting additional fees for items like donations or merchandise
- Requiring ticket buyers to enter additional registration details
So when searching for events on Eventbrite as an attendee, you may encounter both free registrations that simply require an RSVP as well as paid ticketing events that involve selecting, purchasing, and checking out tickets.
Payment Options
If an event requires paid tickets, what payment options does Eventbrite offer? The platform provides attendees with quite a few flexible ways to pay for event tickets or registrations.
Credit or Debit Card
The most common way to purchase Eventbrite tickets is by credit or debit card. During checkout on either desktop or mobile, buyers can enter any major credit or debit card details, including Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Eventbrite charges the card once the transaction is complete.
PayPal
For those with PayPal accounts, Eventbrite provides the option to checkout with PayPal as the payment method. Attendees simply select PayPal at checkout and then log into their PayPal account to complete the ticket purchase. The ticket price will be deducted from the connected PayPal balance or funding source.
Apple Pay and Google Pay
Eventbrite also now accepts mobile wallet payment methods like Apple Pay and Google Pay. For iOS users, Apple Pay can provide an easy one-touch checkout option. Similarly, Android users can select Google Pay at checkout and use stored card or account details to complete the Eventbrite ticket purchase.
Eventbrite Gift Cards
Physical or electronic Eventbrite gift cards can also be used to pay for event tickets on the platform. Gift card holders simply enter the gift card code during checkout to redeem it and cover the cost of their tickets. Eventbrite gift cards can be purchased online or at select retail stores.
Eventbrite Credits
Eventbrite Credits are another option for buyers on the platform. Credits can be purchased and added to an Eventbrite account, then applied towards any ticket purchases. Organizers can also issue discount codes that provide Credits toward their event tickets during checkout.
Promo Codes
As mentioned, some Eventbrite event creators will issue promotional codes and vouchers that can be applied during checkout to lower the ticket price or unlock discounts. These promo codes typically provide percentage discounts on the overall ticket cost. Buyers can find and enter eligible promo codes on the checkout page of the ticket purchase process.
Third-Party Payment Options
In some cases, Eventbrite also allows third-party payment options for specialized events or larger-scale conferences. These additional payment methods may include:
Invoicing
Event organizers can arrange for ticket buyers to be invoiced for their purchase. This allows companies or organizations to pay for event orders through their accounts payable processes via check or bank transfer rather than individual credit card payments.
Onsite Payments
For events with onsite box offices, organizers may accept cash or check payments for tickets on the day of the event. Buyers can purchase tickets at the event’s check-in area using these payment methods.
Wires/ACH
For very high-value ticket packages such as conferences, Eventbrite can accommodate wire transfers or ACH payments. This allows buyers to pay directly from a bank account instead of via credit card.
Checks
Traditional mailed checks may also be accepted for some event tickets, if arranged with the organizer. Buyers would mail a physical check to cover the ticket cost prior to the event date.
Country-Specific Payment Options
The payment options may also vary based on the country in which the Eventbrite event is being held. Some country-specific payment methods include:
Country | Payment Methods |
---|---|
Australia | ZipMoney |
Brazil | Boleto Bancário |
Canada | VISA Debit |
France | Carte Bleue |
Germany | SOFORT |
Mexico | OXXO |
Eventbrite aims to provide localized payment methods that are popular and convenient in each country their platform supports. Attendees should look for country-specific options during checkout if the standard credit card and PayPal don’t suffice.
Order Confirmation and Delivery
Once an attendee completes the ticket purchase on Eventbrite and the payment processes successfully, they will receive an email confirmation and receipt. This email confirmation serves as proof of purchase and the delivery method for any electronic tickets.
If physical tickets are required for entry, the event organizer can arrange for hard copy tickets to be mailed out or held for pickup at will call. All ticket delivery details will be provided during and after checkout.
Buyers should be sure to check their receipt to confirm all ticket details, pricing, and delivery/pickup information before the event.
Refunds and Exchanges
Because situations can change, Eventbrite does allow ticket refunds and exchanges in many cases. Buyers should check the event listing for the specific refund and exchange policies enforced by the organizer.
Typically, a limited window is allowed for refunds and the buyer is responsible for any processing fees deducted from the amount. Exchanges may also be limited based on ticket availability. Buyers will need to get in touch with the event organizer directly to arrange approved refunds or exchanges when permitted.
Troubleshooting Payment Issues
Hopefully each Eventbrite ticket purchase goes smoothly. But in case payment cannot be processed, buyers may encounter errors during checkout such as:
- Invalid credit card number
- Expired credit card
- Insufficient funds
- Billing address does not match credit card details
Buyers should double check that all their credit card details are entered correctly and try alternative payment methods if available. For persistent issues, Eventbrite customer service can provide troubleshooting assistance.
Conclusion
Eventbrite aims to provide flexible and convenient payment options for event tickets. Buyers can pay online via credit/debit card, PayPal, Apple/Google Pay, gift cards, and credits. Additional onsite, invoicing, bank transfer, and country-specific methods may also be available. Payment is required upfront before the ticket is delivered via email, mail, or onsite pickup. Refunds and exchanges are restricted but possible in many cases if arranged promptly. With numerous payment methods to choose from, Eventbrite simplifies the ticket buying process for diverse events.