Writing a review on Ticketmaster can be a great way to share your experience at a live event with other customers. However, before leaving a review, it’s important to understand Ticketmaster’s review guidelines and best practices. Following these will help ensure your review is published and provides valuable feedback.
What are Ticketmaster’s review guidelines?
Ticketmaster has some basic policies for reviews:
- Reviews must be written by customers who actually attended the event.
- Reviews must be relevant to the event experience, not just the ticket buying process.
- Reviews should avoid profanity, spam, or irrelevant comments.
- Reviews may be edited or removed if they violate the terms of use.
Keep these guidelines in mind as you write your review. Focus on sharing details of what you saw and how you felt about the event itself. Reviews about issues with tickets or the Ticketmaster website should be directed to Ticketmaster customer support.
How do I submit my Ticketmaster review?
To leave a Ticketmaster review, follow these steps:
- Log into your Ticketmaster account and find your past orders.
- Select the order that contains the tickets for the event you want to review.
- Find the event listing within that order and click “Write a Review”.
- Select your review rating on the 5-star scale.
- In the review text box, write your review summarizing your experience.
- Click submit to publish your review.
Your review will now be visible on the event page for other customers to see.
What details should I include in my review?
To write a useful Ticketmaster review, try to include:
- A brief summary of the event.
- Where you sat – section, row, and seat numbers.
- Your opinion on the sound quality, visibility, etc.
- Notable details about the performers or setlist.
- Any issues or highlights from the experience.
- If you would recommend attending or not.
Providing specific details gives other customers a better sense of what the event was really like. Focus on facts versus general opinions to make your review more helpful.
Should I include photos in my review?
Ticketmaster allows customers to upload photos along with their written reviews. Including photos can be useful for showing:
- Your view from the seats.
- The stage setup and production.
- The band performing or other highlights.
- Crowd size or energy.
However, keep in mind that:
- Photos containing nudity, illegal activity, etc. will be removed.
- Try not to upload too many photos that clutter the review.
- Do not upload professional press photos – use your own from the event.
Relevant photos from your point of view can enhance your Ticketmaster review.
Can I review events that have already happened?
Yes, Ticketmaster allows reviews to be submitted after an event has taken place. There is no time limit on when you are able to post a review for an event you attended in the past.
To review a past event, simply follow the steps above to access your previous Ticketmaster orders. You can write about events from years or even decades ago if you still remember the details and experience.
Older reviews are still useful for other customers looking back on events that already occurred. So don’t hesitate to share your perspective on a live show long after it happened.
Will my review be edited or removed?
Ticketmaster reserves the right to edit or remove reviews that violate their guidelines or terms of use. Reasons your review may be removed include:
- Profanity, offensive, or inappropriate language.
- Review seems fake, biased, or trying to manipulate ratings.
- Mentioning issues with ticket delivery, fees, etc. versus the event.
- Photos containing nudity, illegal activity, etc.
- Review is not relevant to the actual event experience.
To have the best chance of your review being published, carefully follow the review policies outlined earlier. Stick to your first-hand experience at the event and avoid profanity or inflammatory remarks. With useful, clean content, your review should appear on the site.
Can I respond to other reviews?
Unlike some sites, Ticketmaster does not allow customers to directly respond to or comment on another customer’s review. However, you are welcome to write your own review presenting a different viewpoint or experience at the event.
Having multiple reviews from different perspectives allows customers to get a more complete picture of the event. Just avoid calling out other reviewers specifically in your own review text.
Why should I write a Ticketmaster review?
Writing an event review on Ticketmaster has several benefits:
- You help other customers make informed decisions about attending future events.
- Your unique experience and opinion is shared publicly.
- You may receive a refund or credit if reporting a significant event issue.
- You contribute to a more robust database of reviews and ratings.
- Reviewing events is fun and easy to do!
Event organizers also pay attention to Ticketmaster reviews to see feedback on how to improve future shows. By taking a few minutes to share your perspective, you gain a voice in shaping better live entertainment experiences.
Conclusion
Posting reviews for events on Ticketmaster provides a way for you to recap memorable experiences and help guide other fans. By following their review policies, providing details on your experience, and including relevant photos, you can craft reviews that give event-goers helpful insights. Just stick to the facts and avoid profanity or offensive language. In the end, your reviews benefit the entire live entertainment community on Ticketmaster.