Using Ticketmaster on multiple devices can make buying tickets quicker and easier. With just a few steps, you can access your Ticketmaster account across your smartphone, tablet, laptop, and desktop computer. Here’s what you need to know about using Ticketmaster on all your devices.
Linking Your Ticketmaster Account Across Devices
The key to easily using Ticketmaster on multiple devices is linking them all to the same Ticketmaster account. Here’s how to do it:
- Sign into your Ticketmaster account on any device. If you don’t have an account yet, you can create one for free on the Ticketmaster website or mobile app.
- Once signed in, go to your Account Settings and look for the “Linked Accounts” section.
- Click “Link a Device.” You will get a unique pairing code.
- On the device you want to link, sign into the same Ticketmaster account.
- Enter the pairing code. The device will now be linked.
- Repeat steps 3-5 to link additional devices to your account.
Now when you access your Ticketmaster account from any linked device, you will have the same account information including order history, saved payment methods, and verified fan status.
Buying Tickets on Multiple Devices
Once your devices are linked to your Ticketmaster account, buying tickets on multiple devices is simple. Here are some tips:
Use Two Devices Simultaneously
When ticket demand is high, try using two devices at the same time to improve your chances of getting tickets.
On one device, join the waiting room or virtual queue when it opens. Have a second device ready to search for tickets the moment they go on sale.
This maximizes your opportunity to find available tickets across both the waiting room and general on-sale.
Pick the Best Device for Each Step
Take advantage of each device’s unique strengths.
Use your desktop or laptop computer to easily enter payment info and fill out forms thanks to the larger screen and keyboard.
Use your smartphone if you need to access your digital wallet or scan tickets last-minute outside the event.
Tablets can be ideal for browsing seat maps and can switch between WiFi and cell data.
Use Your Smartphone as a Backup
Even if you prefer using your computer to buy tickets, always have your smartphone ready as a plan B. If you lose WiFi or your laptop crashes, you can instantly switch over to your smartphone to finish purchasing tickets and avoid missing out.
Transferring Tickets Between Devices
For last minute ticket transfers, you can quickly move tickets between your linked devices on the Ticketmaster app. Here’s how:
- Open the Ticketmaster app on the device that has the tickets.
- Go to the tickets and select Transfer.
- Choose which tickets you want to transfer.
- Enter the email address or phone number associated with the recipient’s Ticketmaster account.
- The tickets will instantly transfer to the recipient’s Ticketmaster account and appear on their linked devices.
As long as both parties have their Ticketmaster accounts linked to their smartphones, you can easily transfer tickets right up until showtime.
Troubleshooting Issues on Multiple Devices
Using Ticketmaster across multiple devices is convenient when it works properly, but you may occasionally run into technical issues. Here is how to troubleshoot some common problems.
Can’t Link a Device
If you try to link a new device but receive an error message, try these steps:
- Make sure you are signed into the same Ticketmaster account on both devices.
- Double check that you entered the pairing code correctly.
- Restart both devices and try to link again. This may clear any cached data that is interfering.
- Log out of your Ticketmaster account on the new device. Close and reopen the app, then log back in and retry linking.
Orders Aren’t Showing Up Across Devices
If you purchase tickets on one device but don’t see them on your other linked devices, try these tips:
- Refresh your order history by closing the app and reopening it.
- Log out of your Ticketmaster account on all devices, then log back in. This will sync everything.
- Check that both devices are updated to the latest version of the Ticketmaster app.
- Contact Ticketmaster Customer Support for further troubleshooting.
Unable to Transfer Tickets
If ticket transfers fail between devices, here are some things to try:
- Make sure both devices have an internet/cell connection.
- Confirm the recipient’s Ticketmaster account is linked to the device you are transferring to.
- Try transferring just 1 ticket first before moving multiple tickets.
- Close and reopen the Ticketmaster app on both devices before retrying the transfer.
As a last resort, you can contact the Ticketmaster Customer Service team for assistance completing the ticket transfer.
Key Takeaways
Here are some key tips to remember when using Ticketmaster across all your devices:
- Link all your devices to the same Ticketmaster account.
- Use multiple devices simultaneously to improve your chances of getting popular tickets.
- Leverage each device’s strengths – desktop for forms, smartphone for mobile wallet.
- Always have your smartphone handy as a backup purchase method.
- Quickly transfer tickets between devices right before the event.
- Refresh apps, restart devices, and contact support if you encounter issues.
With the convenience of accessing your tickets anywhere, anytime, enjoying events is easier than ever. Safe and successful ticket shopping!