Ticketmaster’s face value ticket exchange allows fans to safely buy and sell tickets at their original face value. This protects fans from predatory ticket brokers and ensures fair prices. Using the exchange is easy and straightforward. Here is a step-by-step guide on how to use Ticketmaster’s face value ticket exchange to buy and sell tickets.
What is Ticketmaster’s Face Value Exchange?
Ticketmaster’s face value exchange is a ticket resale marketplace owned and operated by Ticketmaster. It allows fans who can no longer attend an event to resell their tickets directly to other fans for the original face value price printed on the ticket. Tickets resold through the exchange cannot be priced higher than their original face value.
This protects fans from predatory third-party ticket brokers who often mark up prices 2-3x over face value. It also gives ticket holders who can no longer attend an event a safe, convenient way to recoup the money they spent on tickets by reselling them at face value to other fans.
Benefits of Buying and Selling Through the Face Value Exchange
There are several benefits to using Ticketmaster’s face value exchange over general ticket resale sites:
- Tickets are priced at face value – You pay exactly what the tickets originally sold for, avoiding markup.
- Tickets are guaranteed valid – All tickets listed are verified as legitimate directly with the venue.
- Buying and selling is safe and secure – All transactions are conducted via Ticketmaster’s secure marketplace.
- Tickets are easily transferable – Tickets are electronically transferred to the buyer for easy access.
- Fair prices for sellers – Sellers can recoup their original investment by reselling at face value.
How to Sell Tickets on the Face Value Exchange
Selling tickets on Ticketmaster’s face value exchange is easy and only takes a few steps:
- Visit ticketmaster.com and click “Sell Tickets” in the top navigation bar.
- Select the event you have tickets to sell for and click “Sell Tickets”.
- Enter the details of your tickets, including section/row/seat numbers.
- Review the listed price for your tickets, which will be the original face value. Adjust quantities if needed.
- Accept Ticketmaster’s Terms of Service and click “List My Tickets”.
- Your tickets are now posted for sale at face value on the exchange!
Once posted, interested buyers can purchase your tickets. You’ll be notified of sales and have the option to transfer tickets electronically to the buyer through Ticketmaster.
How to Buy Tickets on the Face Value Exchange
Purchasing tickets on the face value exchange is also a smooth, convenient process:
- Visit ticketmaster.com and search for the event you want tickets for.
- Click the “On Sale” tab and select “Face Value Tickets” to view resale listings.
- Browse listed tickets and click “Buy” when you find seats you want.
- Enter payment details and review the 100% purchase guarantee.
- Complete your purchase! You’ll receive electronic ticket transfers shortly.
It’s that easy to buy tickets directly from other fans at fair, original prices! All purchases on the Face Value Exchange are fully guaranteed by Ticketmaster.
Tips for Buying and Selling Tickets
Here are some helpful tips to ensure a smooth experience buying and selling tickets on the Face Value Exchange:
For Sellers:
- List tickets as early as possible – Popular events sell quickly!
- Double check ticket details before listing to ensure accuracy.
- Be responsive to buyer inquiries to boost chances of selling.
- Transfer sold tickets to buyers promptly after sale.
For Buyers:
- Check listings frequently leading up to event.
- Filter search results by ticket quantity, price, section etc. to find ideal seats.
- Act quickly when desired tickets are posted to secure your purchase.
- Enter payment details accurately to avoid processing issues.
For Both:
- Carefully review Ticketmaster’s Terms of Service before conducting any transactions.
- Ensure your Ticketmaster account is verified for smooth processing.
- Contact Ticketmaster Fan Support with any questions or issues.
Face Value Exchange vs. General Resale
The key difference between Ticketmaster’s Face Value Exchange and general secondary marketplaces is ticket pricing:
Face Value Exchange | General Resale Marketplaces |
---|---|
Tickets can ONLY be resold for original face value price. | Tickets can be resold at any price set by seller, often highly marked up. |
Protects fans from predatory price gouging. | Leaves fans vulnerable to inflated resale prices. |
Fair pricing ensures equitability. | Pricing is unregulated, favors profit over fans. |
While Ticketmaster cannot regulate general secondary marketplaces, they do exclusively authorize and guarantee transactions through the Face Value Exchange.
Tickets Available on the Face Value Exchange
The Face Value Exchange has a wide variety of tickets available for purchase below face value. Fans resell tickets to all types of events on the exchange, including:
- Concerts – All genres of live music performances.
- Theater – Broadway, off-Broadway, regional productions.
- Sports – MLB, NFL, NBA, NHL, MLS games.
- Comedy – Stand-up tours, improv, sketch & variety shows.
- Festivals – Coachella, SXSW, Lollapalooza, etc.
- Family – Disney on Ice, monster trucks, circuses.
- Vegas Shows – Cirque du Soleil, concerts, magic, residencies.
Fans resell tens of thousands of event tickets across North America every month on the exchange. Selection is always changing as new postings go live. So check back frequently for newly available face value tickets to top events!
Transferring Tickets on the Face Value Exchange
Once a ticket purchase is completed on the Face Value Exchange, the seller must transfer the tickets to the buyer. This is done electronically via Ticketmaster’s Verified Transfer system. Tickets are never physically shipped or handled.
Here is how transfers work:
- The seller receives an email notification of the sale from Ticketmaster and clicks the “Transfer Tickets” link.
- The seller selects the sold tickets from their Ticketmaster account and confirms transfer details.
- The tickets are electronically assigned to the buyer’s Ticketmaster account.
- The buyer receives a confirmation email that their tickets are now available in their account.
This secure, no-contact digital transfer prevents fraud and ensures the buyer receives valid tickets. Sellers should complete transfers promptly after sales are finalized.
Getting Support on the Face Value Exchange
Ticketmaster’s Fan Support team is available to assist with any issues before, during or after transactions on the Face Value Exchange. Contact them via:
- Phone – Fan Support hotline at 800-653-8000 (open 7am – 9pm PST daily).
- Online – Get support via Ticketmaster’s contact form.
- Social Media – Direct message @Ticketmaster on Twitter or Facebook.
Fan Support can help with account issues, ticket listings and sales, transfers, and more. They aim to resolve all inquiries on the Face Value Exchange quickly.
Face Value Exchange vs. Ticketmaster Ticket Transfer
Ticketmaster offers two separate ticket exchange services:
Face Value Exchange | Ticket Transfer |
---|---|
Secondary resale marketplace. | Primary market transfers. |
Resell purchased tickets. | Transfer tickets before event. |
Tickets listed at original face value price. | No sale, just ticket management. |
Buy tickets from other fans. | Send tickets to friends/family. |
The Face Value Exchange is specifically for posting tickets for resale at original face value. Ticket Transfer allows transferring tickets bought in the primary market as gifts.
Conclusion
Ticketmaster’s Face Value Exchange provides a secure, regulated marketplace for fans to resell and buy tickets directly at fair, original prices. Avoiding predatory markups and brochure fees protects both sellers and buyers. Listing and purchasing tickets through the exchange is easy with 24/7 customer support available.
The Face Value Exchange upholds Ticketmaster’s core value of putting fans first. Both buyers and sellers receive a reliable service that ensures their enjoyment and access to live events. As an industry-leading ticketing provider, Ticketmaster’s standards of equitability and transparency on the Face Value Exchange set an ethical model for peer-to-peer ticket transactions.