Transferring Phoenix Suns tickets to another person can be done easily through your online account with the team. There are just a few simple steps involved to securely transfer tickets to a recipient of your choice. In this comprehensive guide, we’ll walk through the entire process of transferring Suns tickets from start to finish.
Reasons for Transferring Tickets
There are a variety of reasons you may need to transfer your Suns tickets to someone else. Here are some of the most common scenarios:
- You can no longer attend the game, so you want to send the tickets to a friend or family member instead.
- You have season tickets but can only attend some games, so you plan to transfer select games to others throughout the season.
- You purchased tickets as a gift for someone else.
- You need to resell tickets you can no longer use.
Regardless of your specific reason, the process for transferring tickets is the same. The Suns make it simple to securely send tickets electronically to anyone you choose.
Checking Transfer Restrictions
Before transferring tickets, it’s important to check if there are any transfer restrictions in place. There are a few common restrictions to be aware of:
- Playoff games – Playoff game tickets often cannot be transferred or resold, except within the Suns ticket exchange.
- Mobile tickets – If you have mobile tickets saved to your smartphone, these generally cannot be transferred and must be used to enter the venue.
- Print-at-home tickets – These may only allow a one-time transfer.
If you have season tickets or printed tickets, there are typically no restrictions on standard regular season transfers. Just be sure to double check your specific ticket type before transferring.
Logging Into Your Suns Account
To transfer Suns tickets, you will complete the process online through your Suns Account Manager. Here’s how to log in:
- Go to NBA.com and click on “Teams” at the top.
- Select “Phoenix Suns” from the team directory.
- Click on “My Suns Account” at the top right of the page.
- Enter your account email and password.
This will bring you to your Suns Account Manager dashboard. Here you can access your tickets to transfer, resell, or manage.
Selecting Tickets to Transfer
Once logged into your account, it’s time to choose which tickets you want to transfer. Follow these steps:
- From your account dashboard, click “My Tickets.”
- Select “Transfer” next to the listing for the specific game you want to transfer.
- Check the box for each ticket you want to transfer for that game. You can select multiple tickets on a single order if needed.
- Click “Next” once you’ve selected all tickets to be transferred.
You will then advance to the recipient details page to complete the transfer.
Entering Recipient Details
On the recipient details page, you will provide the following information:
- Email address – The email address of the person you want to transfer the tickets to.
- First and last name – The recipient’s full name.
- Mobile phone – The cell phone number where the ticket barcode can be sent on game day.
- Custom message – An optional personal note you can include for the recipient.
Make sure to double check that all details are entered accurately. Once submitted, you cannot cancel the transfer!
Confirming Transfer Details
Before completing the transfer, you will have a chance to review and confirm all details on a summary page. Check that the following information is correct:
- Game date, time, and opponent
- Section, row, and seat number for each ticket
- Recipient name, email, and phone number
- Per ticket transfer fee amount
If anything looks incorrect, click “Edit” to go back and change details. Otherwise click “Confirm Transfer” to complete the process.
Transfer Completion
Once you confirm everything, the transfer is complete! The ticket office will process your request and send a transfer confirmation email to both you and the recipient.
The recipient will be able to access their ticket barcode anytime leading up to the event through the Suns mobile app. You will no longer have access to the transferred tickets in your account.
Troubleshooting Issues
Hopefully the transfer process goes smoothly without any hiccups. But occasionally issues can come up. Here are some potential problems and solutions:
Issue | Solution |
---|---|
Recipient doesn’t receive confirmation email | Have recipient check spam folder. If not there, contact Suns ticket office to resend. |
Transfer fees charged are incorrect | Contact Suns ticket office to request refund of incorrect charges. |
Unable to access tickets in Suns app | Make sure recipient downloaded latest version of app and logged in. Contact Suns for troubleshooting help. |
Tickets already transferred by someone else | Suns can void any unauthorized transfers. File a dispute promptly. |
If you run into any other issues not listed above, don’t hesitate to reach out to the Suns ticket customer service department. They are available by phone and email to help resolve any transfer problems that pop up.
Following Up After Transferring
It’s always a good idea to follow up with your ticket recipient after transferring Suns tickets to confirm everything worked smoothly on their end. Here are some tips for following up:
- Send a text or email to confirm they received the transfer confirmation message.
- Have them download the Suns app and set up an account to access tickets (if they don’t have one already).
- Ask if they were able to successfully view ticket barcodes within the app.
- Provide your contact information in case any issues come up for them down the road.
Following up shows you care about their experience using the tickets you transferred. And it ensures any potential problems are identified early before game day.
Tracking Your Transfer History
Wondering what tickets you’ve sent to others in the past? Your Suns account makes it easy to review your full history of ticket transfers.
To see your transfer history just follow these steps:
- Go to your Suns Account Manager dashboard.
- Click on “My Transactions” from the top menu.
- Select “Transfers” from the dropdown menu.
You will then see a complete list of all ticket transfers you have completed for Suns games. Details shown for each transfer include:
- Game date
- Section and row
- Number of tickets sent
- Recipient name and email
- Date transfer was completed
There are also helpful filtering options to narrow down your search. You can filter by season, date range, or keywords.
Important Security Tips
To wrap things up, here are some important security tips to keep in mind when transferring tickets:
- Log out of your Suns account – Don’t stay permanently signed into your account on shared devices.
- Keep account details private – Never share your account password or pin code with others.
- Review recipients – Only transfer tickets to people you personally know and trust.
- Watch for scams – Be wary of any suspicious secondary ticket offers or exchanges.
Following these tips will help ensure your tickets stay protected and out of the wrong hands. Contact the Suns immediately if you ever notice any unauthorized access or transfers from your account.
Conclusion
Transferring tickets to Phoenix Suns games is quick and straightforward through your online team account. Just log in, choose tickets, enter recipient information, confirm details, and you’re done!
With mobile ticketing technology, recipients gain instant access to tickets on their smartphones. Be sure to communicate with your recipients throughout the process to ensure everything goes smoothly. Reach out to the Suns ticket office if any issues come up.
So whether you can’t attend an upcoming game or want to gift tickets to others, transferring tickets through your Suns account makes it easy. Now get out there and share the excitement of Suns basketball!