Scanning tickets on the Universal Orlando Resort app allows you to store your tickets digitally and use your phone to gain entry to the parks instead of carrying around paper tickets. The app makes visiting Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, and CityWalk quick and convenient by having your tickets easily accessible from your smartphone. Here’s a step-by-step guide on how to scan tickets in the Universal Orlando Resort app for both iPhone and Android devices.
Benefits of Scanning Tickets
There are several benefits to scanning your tickets in the Universal Orlando app:
- No need to carry paper tickets – Everything is stored in the app
- Easy to access tickets – Quickly open the app and scan when entering parks
- Harder to lose or misplace tickets
- Can view and manage all ticket entitlements in one place
- Scan feature enables touchless entry to the parks
Using the app allows for quick, convenient access when visiting the Universal parks in Orlando.
How to Scan Tickets on iPhone
Scanning digital tickets into the Universal Orlando app on your iPhone is a simple process. Follow these steps:
Step 1: Download the Universal Orlando Resort App
First, you’ll need to download the official Universal Orlando Resort app from the App Store. This is a free app available for all iPhone models.
Step 2: Log Into Your Account
Once downloaded, open the app and log in using your Universal Orlando account credentials. If you don’t already have an account, you can sign up for one through the app.
Step 3: Purchase or Link Ticket
To scan a ticket, you’ll first need to either purchase a ticket through the app or link an already purchased ticket to your account.
If you bought a ticket through Universal’s website, you can complete the linking process by tapping “Link Ticket” and entering your order confirmation number and other details.
Step 4: Tap “Add New Ticket”
On the Tickets page in the app, tap the “Add New Ticket” button near the top right corner.
Step 5: Scan Ticket Barcode
You’ll be prompted to use your iPhone’s camera to scan the barcode on your ticket. Hold the ticket’s barcode up to the camera to automatically scan it.
Step 6: Confirm Ticket Details
The app will confirm the ticket details, like the number of visits remaining. Verify the information is correct.
Step 7: Access Ticket in App
Your scanned digital ticket will now be accessible any time in the app by tapping into your Tickets section.
How to Scan Tickets on Android
Scanning tickets through the Universal Orlando app on Android phones is very similar:
Step 1: Download the App
Search for and download the official Universal Orlando Resort app from the Google Play store on your Android device.
Step 2: Log Into Your Account
Open the app and sign into your Universal Orlando account. If needed, you can create a new account directly in the app.
Step 3: Purchase Ticket or Link Existing
Before scanning, you’ll need to either buy a ticket in the app or link to a ticket purchased elsewhere by entering the order details.
Step 4: Tap “Add Ticket”
In the Tickets section, tap the “Add Ticket” button.
Step 5: Scan Barcode
Use your phone’s camera to scan the ticket’s barcode when prompted. Center the barcode in the viewfinder to scan.
Step 6: Verify Details
Confirm the ticket details like valid dates that the app displays after scanning.
Step 7: View in Tickets
The digital ticket will now be available in your Tickets section to use for park entry.
Entering the Parks with a Digital Ticket
Once you have a ticket loaded in the Universal Orlando app, you can enter any of the Universal parks in Orlando by:
1. Opening the App at the Park Entrance
As you approach the park turnstiles, open the Universal Orlando app on your iPhone or Android.
2. Navigating to Tickets
In the app, tap into your Tickets section.
3. Scanning Your Digital Ticket
When prompted by a team member, tap the “Activate Ticket” button in the app while holding your phone near the barcode scanner at the turnstile. This will scan your digital ticket and grant park access.
4. Enjoy the Park!
Once your app ticket is successfully scanned, you can head into the park ticket-free and experience everything Universal has to offer!
For multi-day tickets, you will need to repeat this process to scan your digital ticket in the app each day you visit the parks.
Tips for Scanning Tickets on the App
Here are some useful tips to ensure the digital ticket scanning process goes smoothly:
- Make sure your phone battery is charged enough to last all day
- Close any other apps running in the background on your phone
- Download the park maps within the Universal app for easy navigation
- Enable Touch ID or Face ID to quickly access your tickets
- Take a screenshot of your tickets in case of any app issues
- Pay attention to any expiration or blockout dates for the tickets
Following these tips will help you avoid any hiccups when scanning your digital tickets at the park entry each visit.
Troubleshooting App Ticket Issues
If you have any trouble scanning your digital tickets, here are some steps to resolve the most common issues:
Can’t Login to Universal App
If you’re unable to login to the Universal Orlando app on your iPhone or Android device, double check that you’re using the same Universal account credentials that the tickets are linked to.
You can reset your password via email through the app login screen if needed. Verify the email associated with your Universal account.
Ticket Not Appearing in App
If you previously linked or purchased a ticket but it’s not showing in your Tickets section of the app, try force quitting and reopening the app.
You can also unlink the ticket and carefully re-link it by entering your order information again.
Ticket Barcode Won’t Scan
If your digital ticket won’t scan at the turnstile, first make sure your screen brightness is turned up sufficiently so the barcode image is clear.
Close and reopen the ticket in the app and try scanning again. As a last resort, visit Guest Services to have them troubleshoot the issue.
App Crashing or Glitching
If the Universal app is unexpectedly crashing or acting buggy, fully close out of the app and power cycle your phone. Update to the latest version of the app and operating system for your iPhone or Android. If problems persist, reinstall the app.
Scan Says “Ticket Already Redeemed”
Don’t worry if you scan your ticket and get a message saying it was already redeemed. This can occasionally happen with bad connections. Just connect to better WiFi or cellular data and try scanning your ticket again.
Following these troubleshooting tips should help get any ticket scanning issues resolved quickly!
Frequently Asked Questions
Here are answers to some common questions about scanning digital tickets on the Universal Orlando app:
What if I lost my paper tickets after scanning them into the app?
Once tickets are scanned into the Universal app, you don’t need the original paper tickets. Your digital tickets in the app will work for gaining park entry. However, you should keep your paper tickets in a safe place as a backup.
Can I scan tickets for my whole family on my phone?
Yes! You can link and scan tickets for yourself and others in your family or travel party all on the same Universal app account. Each person just needs to be present with you to scan their digital ticket from your phone at entry.
Do the tickets expire in the app?
The digital tickets will expire according to the same date as the original ticket. Make sure to check the valid ticket dates shown in the app. Once expired, the digital tickets can’t be used for park entry.
Can tickets be unlinked from the app?
If needed, you can unlink a previously scanned ticket from your account in the app. Just hold down on the ticket name and choose “Unlink Ticket” to remove it. However, this can’t be undone so unlink carefully!
What if I get a new phone after scanning in tickets?
If you scan tickets into the Universal app on one phone then replace it with a new device, just install the app on the new phone and login with the same account. Your ticket history will carry over for access.
Conclusion
Scanning Universal Orlando tickets into the official Universal app is an excellent way to maximize convenience and minimize hassles on your theme park vacation. By storing your tickets digitally, you can avoid worrying about keeping track of paper tickets and have them easily accessible right from your iPhone or Android device.
The app makes entering Universal Studios Florida, Islands of Adventure, Volcano Bay, and CityWalk a breeze with just a quick scan at the turnstiles. Just follow the step-by-step process outlined above based on your phone type and you’ll have your digital tickets ready for a stress-free trip.
With your tickets scanned in the app, all that’s left is to enjoy the fantastic rides, shows, attractions, and magical experiences across the Universal Orlando Resort!
Average Wait Times at Universal Orlando
To give you an idea of typical wait times at Universal Orlando’s theme parks, here are the average posted wait times for some of the most popular rides and attractions:
Attraction | Average Wait Time (minutes) |
---|---|
Harry Potter and the Escape from Gringotts | 60-90 |
Hagrid’s Magical Creatures Motorbike Adventure | 90-120 |
Hollywood Rip Ride Rockit | 45-60 |
Jurassic World VelociCoaster | 60-90 |
Popeye & Bluto’s Bilge-Rat Barges | 30-45 |
Revenge of the Mummy | 45-60 |
The Simpsons Ride | 15-30 |
Keep in mind wait times vary daily based on park attendance and time of year. Holidays and peak summer months will have the longest wait times. Arrive early or use Universal’s Virtual Line system on busier days to minimize time spent waiting in long queues.
Rides like Hagrid’s Motorbike Adventure, VelociCoaster, and Gringotts often have waits exceeding 90 minutes on peak days. Popular shows like Bourne Stuntacular and Horror Makeup Show see shorter waits around 15-30 minutes.
Tracking wait times in the Universal Orlando app can help you plan out what order to experience attractions efficiently. Just avoid visiting Wizarding World of Harry Potter first thing in the morning and you’ll have a great time with manageable wait times throughout both Universal Studios Florida and Islands of Adventure.
Tips for Saving Time at Universal Orlando’s Parks
Spending too much time waiting in long lines can really limit how much you experience during a day at Universal Orlando’s theme parks. Here are some tips and strategies to help maximize your time:
Arrive Early
Get to the parks at least 30 minutes before opening time to take advantage of lower wait times on most rides first thing in the morning.
Visit on Less Crowded Days
Avoid weekends and peak season dates and instead go on lower attendance weekdays when possible for shorter wait times.
Book Universal Express Pass
This paid skip-the-line pass can save hours of waiting by providing expedited access to rides and attractions.
Utilize Single Rider Lines
If riding solo or splitting up is OK, use single rider queue when available for popular rides to skip ahead.
Prioritize Top Attractions
Have a plan to tackle your must-do rides that tend to get longest wait times first before hitting other attractions.
Schedule Meal Times Strategically
Eat meals during the usual peak attendance hours around midday when waits are longest.
Take Advantage of Hotel Guest Perks
Staying at Universal hotels provides exclusive benefits like Early Park Admission to maximize time in parks.
Check the App for Wait Times
Use Universal’s app to keep an eye on current wait times and adjust plans accordingly.
Use Child Swap
Parent groups can utilize child swap rooms to allow adults to take turns waiting in line without having both wait together.
Using these time-saving tips will help you visit more attractions and keep waiting to a minimum during your days exploring Universal Orlando’s magical theme parks.
Conclusion
Scanning tickets directly on your phone through the Universal Orlando app provides a quick, convenient way to access the parks ticket-free and manage everything digitally in one place. The ability to store tickets makes it easy to avoid losing paper tickets or fumbling through your wallet.
Just be sure to download the latest app, securely link your ticket purchases, charge your phone, and familiarize yourself with the scanning process ahead of time. This will set you up for a smooth, hassle-free entry when you arrive at the turnstiles ready to explore all the incredible rides, shows, and magical experiences Universal has to offer.
With your digital tickets ready to go, all that’s left is to enjoy your time at one of the most exciting and immersive theme park destinations in the world!