LivingSocial is a popular daily deal website that offers vouchers for discounted goods, services, and experiences in cities across the United States and around the world. If you’ve purchased a LivingSocial voucher, you may be wondering how to go about redeeming it. Here is a step-by-step guide to help you redeem your LivingSocial voucher successfully.
Check the Fine Print
The first thing you’ll want to do when you receive your LivingSocial voucher is to carefully read the fine print associated with it. Pay attention to:
- The expiration date – Make note of when you need to use your voucher by. LivingSocial vouchers typically expire 6 months to 1 year after purchase.
- Blackout dates – Some vouchers have restrictions on when they can be used, like holidays or special events.
- Rules for use – Is there a minimum spend required? Are gratuities included?
- Redemption instructions – Each voucher will include details on how to go about booking and redeeming.
Knowing the ins and outs of your specific voucher is key for a smooth redemption process. If you have any questions, you can contact LivingSocial customer service for assistance.
Book Your Voucher
Once you understand the terms of your voucher, it’s time to book your experience. There are typically two ways to go about booking:
- Online booking – Many LivingSocial vouchers can be booked directly through the “My Purchases” section of your account. Find your voucher and click the “Book” button.
- Call the merchant – Some vouchers have you call the business directly to make a booking. Refer to your voucher for their phone number and any special booking codes.
When booking, have your preferred dates and any other requests ready. Make sure to ask about confirming your reservation and get contact information for the business.
Confirm Your Booking
It’s always a good idea to confirm your booking a few days before your scheduled voucher redemption. Call the business directly and give them your name, voucher booking reference, and reservation details. This gives them a heads up that you’ll be coming in and they will have everything ready for your visit.
Bring Your Voucher
Don’t forget to bring your voucher with you! Print out a physical copy or have it easily accessible on your phone. Some businesses will ask to see a printed voucher, so having it with you prevents any issues. Make sure the business name, voucher number and other key details are clearly visible.
Redeem Away
You’re finally ready to enjoy your experience! Present your voucher when you arrive and let the staff know you have a LivingSocial reservation. Be friendly and patient – businesses are usually excited to accept vouchers and take care of you.
When paying, you will typically pay the discounted voucher rate only. Taxes and gratuities may still apply if noted in your voucher fine print. Enjoy your savings!
Leave Feedback
After using your voucher, take a few minutes to leave feedback on the LivingSocial website. This helps other customers make informed purchasing decisions. Mention highlights from your experience and if you faced any issues redeeming the voucher.
Leaving positive feedback also shows the business that customers appreciate their participation in LivingSocial. This makes them more likely to offer deals in the future.
Extend Your Voucher
If something comes up and you need more time to use your voucher, you can request a one-time voucher extension from LivingSocial. Keep the following in mind:
- Extensions are offered on a limited basis.
- You’ll need to contact LivingSocial before your voucher expires.
- An extension gives you an extra 30 days from your current expiration date.
- Only one extension is allowed per voucher.
Get in touch with LivingSocial customer service to submit an extension request. Explain why you need more time to redeem your voucher.
Troubleshooting Redemption Issues
Hopefully you can redeem your LivingSocial voucher without any hiccups. But occasionally issues come up that prevent successful redemption. Here are some potential problems and troubleshooting tips:
The business is closed
Double check that you have the right business location and their current hours before heading over. Temporary closures can happen – call ahead to confirm they are open.
The business has no record of your booking
Politely re-explain your reservation and show your voucher booking confirmation. If needed, call LivingSocial support to sort out the issue while you are onsite.
You’re asked to pay full price
Calmly show your voucher and remind the business this is a special LivingSocial promotion. If they refuse to accept it, you can come back another day and speak with a different staff member or manager.
The business is permanently closed
If the business has shut down completely, contact LivingSocial right away and they will refund your voucher purchase.
You miss the expiration date
If your voucher expires before you can use it, you unfortunately lose out on the deal. LivingSocial does not offer refunds on expired vouchers. Schedule your redemption as soon as possible next time!
Get the Most from Your Vouchers
Follow these tips to make sure your LivingSocial vouchers provide awesome experiences:
- Read voucher details closely so you know the terms.
- Book early to get your ideal date.
- Confirm your booking before the redemption date.
- Arrive prepared with your printed or mobile voucher.
- Be kind to business staff when redeeming.
- Leave feedback afterwards on LivingSocial.
- Don’t wait until the last minute to redeem.
Redeeming LivingSocial Vouchers: FAQs
What happens if I lose my LivingSocial voucher?
Log in to your LivingSocial account and access your “My Purchases” section to reprint your voucher. As long as it hasn’t expired, you can retrieve the voucher details.
Can I apply the value of my voucher towards an upgraded service?
Potentially, it depends on the individual business. You would pay the full price difference though – the voucher only covers the amount paid initially.
Do I need to tip when I redeem my voucher?
Unless specified otherwise in the voucher fine print, plan to tip as you normally would. LivingSocial vouchers cover the discounted service amount only, not gratuities.
Can I redeem my voucher at any business location?
No, you need to redeem your voucher at the specific business location listed on it. Other locations will not accept vouchers they did not issue.
What if I have a problem with the business when redeeming?
If you have an issue, start by speaking with a manager at the business. Most are eager to rectify the situation. If they are unable to resolve it, contact LivingSocial support.
Conclusion
Redeeming LivingSocial vouchers is easy and rewarding when you know the process. Carefully read your voucher details, book ahead, confirm your reservation, bring your voucher copy, and be gracious to staff. Follow up with feedback afterwards. With a few simple steps, you’ll be on your way to enjoying awesome experiences at a discounted price!