Attending a San Francisco Giants game at Oracle Park is always an exciting experience. One of the most convenient ways to manage your tickets and parking is through the MLB Ballpark app. The app allows you to access your tickets digitally and even print parking passes right from your phone.
Requirements for Printing Parking Passes
Before printing your parking pass, make sure you meet the following requirements:
- You must have a ticket for the game through the Giants app
- Your ticket must include a parking pass purchase
- You’ll need access to a printer to print the parking pass
- Your phone will need to be connected to the printer either wirelessly or via USB cable
Logging into the Giants App
The first step is to log into your Giants app account. The app is available for both iPhone and Android devices. Here are the steps:
- Open the MLB Ballpark app on your phone
- Tap the profile icon in the top right corner
- Log in using the email and password associated with your Giants account
Once logged in, you’ll have access to any tickets, parking passes and more that are in your account.
Accessing Your Parking Pass
Now it’s time to access the parking pass that’s linked to your ticket. Here’s how:
- Tap “My Tickets” at the bottom of the app screen
- Select the specific game ticket that includes parking
- Scroll down until you see the Parking section
- Tap the arrow next to “View Barcode”
This will bring up your unique parking pass barcode needed to scan at the parking gate.
Connecting Your Phone to Print
Before printing, you’ll need to connect your phone to either a wireless printer or to one connected via USB cable. Here are the steps for each method:
Wireless Printing
- Connect phone and printer to the same wireless network
- Open phone settings and select Printers
- Tap Add Printer and select your printer from the list
- Printer should now be enabled for wireless printing
USB Cable Printing
- Connect phone directly to printer using a USB cable
- Open phone settings and select Printers
- Your connected printer should appear in the list
- Select the printer to enable USB printing
Printing Your Parking Pass
After you’ve connected your phone to the printer, you’re ready to print. Just follow these final steps:
- Go back to the parking pass barcode in the Giants app
- Click the 3 dots menu in upper right corner
- Select Print
- Choose your connected printer and print the pass
And that’s it! You now have a printed parking pass to scan when you arrive at the parking gate. Enjoy the game!
Troubleshooting Print Issues
If you run into any problems getting your parking pass to print, here are some troubleshooting tips:
- Make sure your phone and printer are connected to the same network if printing wirelessly. Connect via USB cable if needed.
- Check that you have enough ink or toner in your printer.
- Restart both your phone and printer if connectivity issues occur.
- On your phone, go to Settings > Printers to remove any printers you’re no longer using.
- Check for paper jams or obstructions in your printer.
Printing your Giants parking pass doesn’t need to be difficult. Just follow the step-by-step process outlined above. Reach out to the Giants ticket office if any other issues come up with printing from the Ballpark app.
Parking Gates and Pull Tickets
When you arrive at the Oracle Park parking lot, you’ll come across pull ticket dispensers to access the lot. Even with a printed parking pass, you’ll still need to pull a ticket from the machine.
After pulling your ticket, proceed to the parking gate. When prompted, scan your printed parking pass barcode first. Then when it asks for your pull ticket, scan that next. With both scans, the gate will open to allow access to park.
Using Parking Lots or Garages
Your Giants parking pass will be valid for lots and garages in the surrounding Oracle Park area. Pay attention to any parking signs for directions to preferred lots or garages for your pass.
If you have any trouble getting through a lot or garage with your parking pass, pull up to an attendant for assistance. They can help scan your pass if any issues occur at entrances or exits.
Arriving Early vs Late with Parking Pass
Keep in mind your printed parking pass has no set arrival time. You can arrive as early or late as needed and still use the pass to park.
However, the earlier you arrive, the better access you’ll have to lots close to Oracle Park. Arriving later may require you to park farther away from the stadium.
Tracking Down Lost Parking Passes
If you happen to lose or forget your printed parking pass, all hope is not lost. You can access it from the Giants app as long as you’re logged into your account. Just return to the app and pull up your pass barcode under your tickets.
You can also go to the Giants ticket office or parking gate attendants for assistance. As long as you have the associated tickets in your account, they can help get you a replacement pass.
Exiting Parking with Pass After the Game
When returning to your vehicle after the game, most parking attendants will scan your original pull ticket to let you out of the lot. There’s typically no need to show your printed pass again when exiting.
However, if an attendant does need to see your pass before exiting, simply pull up the barcode in your Giants app again or make sure you haven’t lost your printed pass.
Parking Pass Refunds and Exchanges
Refunds and exchanges for Giants parking passes need to be handled directly through the ticket office, similar to tickets. Contact them for help with any needed changes to your parking situation.
Keep in mind that parking passes are non-refundable if not used. And changes are usually only allowed up to 24 hours prior to the game time printed on your tickets.
Why Print Instead of Using Mobile Pass?
Even though you access your parking pass through the Giants app, you may be wondering why you need to print instead of just using the mobile barcode. There are a few reasons for this.
- Parking attendants need to physically keep the pass after scanning, so mobile isn’t ideal
- Printing helps avoid any mobile issues at the busy parking gates
- Cell signal or battery problems could prevent accessing the pass
- It allows for quicker scanning without searching through your phone
So while it may seem antiquated, printed parking passes are still the most efficient method for Oracle Park. Just make sure to print before heading to the stadium.
Saving Parking Passes for Multiple Games
If you purchase a parking pass package for multiple Giants games, you’ll want to save each individual game pass after printing. Store them together in a safe place so they’re easily accessible on game day.
You could even print all the passes at once and keep the stack somewhere like your glove compartment. Just remember which pass goes with which game before heading to Oracle Park.
Purchasing Parking for Non-Season Ticket Holders
Season ticket holders get preferred access to Giants parking passes. But you can still purchase parking even without season tickets.
Single game parking passes can be bought along with your tickets. There are also options like prepaid passes where you pay in advance to guarantee a spot.
Parking is more limited for individual games, so purchase as early as possible. And be prepared to park farther away from the stadium without a season pass.
Giants App Troubleshooting Tips
Having issues accessing your tickets or parking in the Giants app? Try these troubleshooting tips:
Issue | Solution |
---|---|
Can’t login to app | Reset password or contact Giants ticket office if you’re still locked out after resetting |
Tickets missing from app | Confirm tickets are associated with the same account login you’re using. Contact support if still not showing. |
Parking pass not appearing | Check that your ticket purchase included parking. If it did, contact the Giants for help accessing it. |
Barcode not scanning | Try reloading the pass in the app. Print pass again if still having issues. |
Printer connectivity issues | Restart phone and printer. Reconnect to same wifi network. Switch to wired connection. |
For any other questions using the Giants app, reach out to the Giants support team for assistance via email, phone or in-person at Oracle Park.
Conclusion
Printing your Giants parking pass is a relatively painless process as long as you follow the proper steps from the app. Access your pass barcode under your game ticket, connect to a printer, and print the barcode page.
Keep your printed pass safe until arriving at the parking gate. Scan both the pass and your pull ticket to enter the lots. And enjoy using the pass to park close to Oracle Park for Giants baseball!