Printing a receipt from the Ticketmaster app is a simple process that allows you to have a physical copy of your ticket purchase details. In today’s digital world, e-tickets and mobile tickets have become the norm, but having a printed receipt can still be useful for your records or if you prefer having a paper ticket.
Why Print a Receipt from Ticketmaster?
Here are some of the main reasons you may want to print out a receipt from the Ticketmaster app:
- To have a physical copy of the ticket details including seat location, event name and date, venue, etc.
- To have proof of purchase in case there are any issues with the digital tickets
- For record keeping and expense tracking if purchasing tickets for business or tax purposes
- To give to someone else as a gift along with the ticket transfer
- As a keepsake for memorable events you want to save like concerts or sports games
Having the receipt makes it easy to refer back to all the ticket information even when you don’t have internet access. The steps below explain how simple it is to print directly from the app.
How to Print Your Ticketmaster Receipt
Follow these instructions to print a receipt from the Ticketmaster app on iOS or Android devices:
On iOS
- Open the Ticketmaster app on your iPhone or iPad.
- Go to the ‘Tickets’ tab located at the bottom and select the event you want a receipt for.
- Tap the ‘Print’ icon in the top right corner of the screen.
- Select your printer from the menu if prompted.
- Confirm the print job and your receipt will begin printing.
On Android
- Open the Ticketmaster app on your Android phone or tablet.
- Go to ‘My Events’ and select the event you need a receipt for.
- Tap the 3 vertical dots icon in the top right to open the menu.
- Choose ‘Print’ from the menu options.
- Select your printer from the menu if prompted.
- Confirm the print job and your receipt will print.
What Information is on the Receipt?
The Ticketmaster receipt will include important details about your ticket purchase such as:
- Date of purchase
- Ticket price and total amount paid
- Service and delivery fees
- Section, row, and seat number
- Barcode or QR code
- Event name, date, time, and venue
Having all these details on a printed receipt allows you to double check the information and serve as proof of purchase. The barcode or QR code will also allow the venue to scan and validate your ticket if needed.
Troubleshooting Print Issues
If you’re having trouble printing from the Ticketmaster app, here are some things to try:
- Check that your printer is connected to the same WiFi network as your phone and has enough ink or toner.
- Force close and reopen the Ticketmaster app if the print option isn’t showing up.
- On iOS, go to Settings > Printers and make sure your printer is selected.
- On Android, open your phone settings to add a new printer if needed.
- Restart your phone or tablet to refresh the network connection.
If trying the troubleshooting steps doesn’t resolve the issue, you can contact Ticketmaster customer support for further assistance with printing. You can also take a screenshot of your ticket and receipt for your records.
Printing at Venue Will Call
If you choose Ticketmaster’s Will Call delivery method when purchasing tickets, this means you must pick up the physical tickets at the venue’s box office. You will need to bring a valid photo ID that matches the name used to make the ticket order.
When picking up Will Call tickets, request to have your receipt printed at the box office. The box office agent will be able to look up your order and print out a receipt with ticket numbers listed.
Having this physical receipt is especially useful for Will Call orders in case the tickets get lost or if there are any issues accessing your tickets at the venue.
Print Receipt via Ticketmaster Account
If you’re unable to print directly from the app, another option is logging into your Ticketmaster account on a computer and printing from there:
- Go to ticketmaster.com and click ‘Sign In’ at the top.
- Enter your Ticketmaster account credentials and click ‘Sign In’.
- Select ‘Upcoming Events’ or ‘Past Events’ to choose your event.
- Click ‘View Receipt’ located below event details.
- A page with your full receipt will open which you can print from your browser.
Printing your receipt via the Ticketmaster website provides a convenient way to access your ticket information from anywhere you can login, even if you can’t directly print from the app.
Save Receipt as PDF
If you want a digital version of your Ticketmaster receipt, you can save it as a PDF file:
- From the app, use your phone’s print function but save to PDF instead of a printer.
- From the Ticketmaster website account, use your browser’s print to PDF option.
- On a Mac computer you can print the page then click PDF > Save as PDF.
Saving your Ticketmaster receipt as a PDF allows you to easily store it digitally for reference or email a copy to someone else if needed.
Reprinting Your Receipt
If you lose your printed Ticketmaster receipt or want an additional copy, you can easily reprint it:
- Open your order in the Ticketmaster app or website account and print again.
- Log into your Ticketmaster account and use the ‘Order History’ section.
- Contact Ticketmaster Fan Support by phone or chat and request an email with your receipt.
As long as your order history and ticket details are saved in your Ticketmaster account, you can access the receipt for reprinting when needed.
Key Takeaways
- Printing Ticketmaster receipts provides a physical copy of your ticket details for records or convenience.
- Follow the simple steps to print directly from the iOS or Android app.
- Key ticket information like seat location and barcode will be on the printed receipt.
- If printing from the app doesn’t work, log into your account online to print.
- Consider saving a digital PDF copy for easier storage and access.
- Reprinting old Ticketmaster receipts is possible by accessing your account order history.
Conclusion
Printing receipts from the Ticketmaster app only takes a few taps and provides useful documentation of your ticket purchases. Having a printed or digital receipt gives you reference access to important ticket information in case you need it. Follow the instructions for your specific device to successfully print from the app. If any issues come up, Ticketmaster’s support team can help troubleshoot.