Getting tickets on TicketWeb is a straightforward process that allows you to securely purchase tickets for concerts, sports games, theater shows, and other events. In this comprehensive guide, we will walk through all the steps for buying tickets on TicketWeb.
TicketWeb is one of the largest primary ticket outlets, providing tickets for over 10,000 venues and promoters worldwide. Owned by Ticketmaster, TicketWeb works directly with event organizers to sell the initial batch of tickets, before they go on sale elsewhere.
Purchasing tickets directly from the source through TicketWeb gives you early access to some of the best seats at face value prices. You don’t have to worry about marked up prices from third party resellers. TicketWeb also offers convenient electronic ticket delivery, allowing you to access your tickets anytime from your phone.
Buying tickets on TicketWeb follows a simple process that ensures a safe and seamless ticket buying experience:
- Search for the event
- Select ticket quantity and seating options
- Enter payment and billing information
- Complete order confirmation
- Access tickets through account
We will go through what each of these steps entails in more detail throughout this guide. By the end, you’ll know exactly how to search for events, choose your seats, checkout quickly, and get your TicketWeb tickets.
Step 1: Search for the Event
Your ticket buying journey starts with finding the right event to attend. There are a couple ways you can search for events on TicketWeb:
- Search Bar: Use the search bar at the top of the TicketWeb homepage to search by keyword, performer, team, or venue. For example “Adele” or “Madison Square Garden”.
- Browse Events: Scroll through the list of recommended top events for various categories like concert, sports, arts & theater, etc. You can also browse by genre.
- Location Filter: Filter search results or browse events by your location to see what’s coming up near you.
Once you find the event you want, click on it to view event details like date, venue, ticket prices and seating options.
Tips for Finding the Right Event
- Look ahead at upcoming events for the next few months to plan early, before tickets sell out.
- Check back regularly for newly listed events if you don’t see what you want right away.
- Sign up for TicketWeb emails and follow your favorite venues/teams to get alerts when new events are announced.
- Read event details and venue info carefully before purchasing tickets.
- Compare multiple event date options if available.
Step 2: Select Tickets
Once you’ve found the perfect event to attend, the next step is choosing your ticket quantity and seating options.
Choose Number of Tickets
Use the ticket selector on the event page to choose the quantity of tickets you need. TicketWeb shows you the number of tickets left for each price level.
If you need accessible seating like wheelchair, ADA or companion seats, make sure to select the “Accessible Tickets” filter to view available accessible seating options.
Pick Your Seats
Most major events on TicketWeb will let you select your exact seat location via an interactive seat map. For general admission events without assigned seating, you simply select the number of GA tickets.
When choosing your seats, consider factors like:
- Price – Lower or higher priced ticket tiers
- Location – Center stage, closer to the field/ice, particular side for sports
- Obstructed view – Avoid behind stage setups or under overhangs
Zoom in on the seat map and click on individual seats to toggle them on/off for selection. You can return and edit your seats at any point before checkout.
Verify Your Selections
Double check your ticket selections in the order summary box on the right before proceeding. Make sure you have the correct:
- Event
- Date
- # of Tickets
- Seat Locations
- Price per Ticket
- Order Total
This is your last chance to modify your ticket selection before checkout, so review carefully!
Step 3: Fill Out Billing Info
After you’ve selected your tickets on TicketWeb, you’ll need to enter your billing and payment information to complete checkout. Have the below information ready to fill in:
Contact/Billing Information
- First and Last Name
- Email Address
- Phone Number
- Address
- City
- State
- Zip Code
Make sure your email address is correct so you get your ticket delivery confirmation. Use an address that matches the billing details of your card.
Payment Method
Payment options include all major credit/debit cards and PayPal. Enter your:
- Card Type: Visa, Mastercard, American Express, Discover, etc.
- Card Number
- Expiration Date
- Security Code
Or log into your PayPal account to pay directly from your PayPal wallet. TicketWeb accepts both one-time and recurring payments.
Review Order
You’ll have one final chance to review your order details including event, ticket selections, billing address, payment info, fees and final amount before completing purchase.
Step 4: Get Your Tickets
After you successfully complete your TicketWeb order, your tickets will be delivered directly to you via email. Here is how you can access your tickets:
Digital Ticket Delivery
Instantly after purchase, you’ll receive a TicketWeb order confirmation email containing your e-tickets file as an attachment. The email will come from TicketWeb ([email protected]). Save this email so you have your tickets handy on your phone anytime.
Your TicketWeb Account
In addition to the email, all your tickets will be stored in your TicketWeb account. You can login using the email and password you created at checkout. Under “My Tickets” you can view, print out or resend tickets anytime.
TicketWeb App
You can also access your tickets by downloading the TicketWeb app (available on iOS and Android). Log into your account on the app and easily view your tickets right from your phone, with no need for WiFi or printing.
Key Things to Know About TicketWeb
Here are some additional helpful tips for making the most of your TicketWeb ticket buying experience:
Create an Account
Creating an account ahead of time saves your payment and contact info for faster checkout. It also stores your ticket history and makes resending tickets easier.
Set Up Ticket Alerts
Sign up on TicketWeb to get special alerts when your favorite teams, artists or venues announce new events. Get early access to presales and ticket drops.
Only Buy from Official Sources
Avoid unofficial 3rd party reseller sites, which often drastically inflate prices and fees. Buy directly from primary sources like TicketWeb for authentic tickets at face value.
Beware of Scams
If a deal seems too good to be true, it probably is. Stick to reputable vendors like TicketWeb and be wary of craigslist or social media offers, which may scam you out of money and leave you ticketless.
Read Terms and Policies
Know the fine print before you buy. TicketWeb’s policies detail any restrictions around exchanges, refunds, bundle deals, seat assignments, etc. Understanding these ahead of time prevents surprises down the road.
Consider Insurance
TicketWeb offers optional ticket insurance to protect you against certain situations like event cancellations or lost/stolen tickets. Evaluate if the extra peace of mind is worth the small added fee.
Conclusion
Purchasing tickets through TicketWeb provides a convenient and safe way to get guaranteed authentic tickets for top live events. Following the simple ticket buying process – searching events, selecting seats, entering billing info, and accessing tickets – allows you to securely get great seats at face value prices.
Armed with the tips and information in this guide, you can now shop TicketWeb with confidence and land the perfect tickets for your next show, game or performance.