Getting access to presale tickets for concerts and events is one of the best perks of having a Citi credit card. Citi provides cardmembers with presale codes that allow them to purchase tickets before the general public. This gives Citi cardholders early access to some of the best seats before they sell out.
What is a Citi cardmember presale code?
A Citi cardmember presale code is a unique code that gives Citi credit cardholders early access to purchase event tickets before the general public. Presale ticket periods usually begin 1-3 days before the public on-sale date. During the presale, tickets are exclusively available to customers who have the presale code.
These codes are typically 6-10 characters long and contain a combination of numbers and letters. They are tied specifically to your Citi credit card and allow you to unlock presale ticketing websites. When prompted, you enter the code to gain access to the presale inventory.
How do I get my Citi cardmember presale code?
There are a few ways to obtain your Citi presale code:
- Check your monthly Citi credit card statement – Presale codes are typically printed on your monthly paper statement
- Log in to your Citi card account online – Codes are displayed in your account messages and details
- Citi emails you the code when presales become available
- Call the number on the back of your Citi card to request your code
The most straightforward way is to simply log in to your Citi credit card account online. In your account details, look for a section labeled “Presale Codes” or “Cardmember Offers.” This is where active presale codes will be displayed.
Citi also emails cardmembers to notify them when new presale offers become available. These emails contain your unique presale code and details on the upcoming sales. So keep an eye on your inbox as well.
Where do I use my Citi presale code?
Citi presale codes can be used at various ticketing websites to unlock presales. Typically, you’ll want to go to the website that is selling tickets to that specific event. Here are some of the most common sites:
- Ticketmaster – One of the largest ticket vendors, use for major concerts and shows
- AXS – Used for events at AEG venues and theaters
- Live Nation – For Live Nation concerts and festivals
- Venue or promoter website – Check the venue or concert promoter’s official website
- Bandsintown – Shows local concerts and festivals
- SeatGeek – Aggregator for tickets to multiple events
When you go to purchase tickets, there will be a box that says something like “Got a code?” or “Unlock with Code.” Simply enter your Citi presale code here to access the exclusive presale tickets.
When can I use my Citi presale code?
Citi presales typically take place 1-3 days before the public on-sale date for an event. Make sure to mark your calendar for the presale so you don’t miss out!
Here is an example timeline:
- Monday 8AM – Citi cardmember presale begins
- Tuesday 10AM – Fan club presale begins
- Wednesday 10AM – Live Nation presale begins
- Friday 10AM – Public on-sale
As you can see, the Citi presale gives cardmembers first access earlier in the week before other presales open up. Specific timing can vary, so check your Citi account for presale details.
Any tips for getting good tickets with my presale code?
Here are some helpful tips for making the most of Citi presales to get the best tickets:
- Log in early – Be ready on the presale website up to 30 minutes before the sale begins to get in the waiting room and queue
- Have your payment info saved – Save your payment method ahead of time so you can check out faster
- Aim for best seat options – Typically front pit, lower level, front orchestra, etc. But it depends on the venue
- Act fast once on sale – Have an idea of the seats you want and purchase quickly before others scoop them up
- Use Ticketmaster Verified Fan – For super hot shows, register ahead of time for Verified Fan access through Ticketmaster
- Check for fan club presales – Artists sometimes hold presales for their fan clubs before Citi’s presale day
The key is being prepared, flexible, and acting quickly as soon as the presale starts. It also helps to have backup seat options in case your first choice sells out. With a Citi presale code, you’ll have a major advantage over the general public in scoring great seats.
Can I use my presale code for multiple tickets?
Typically, yes – Citi presale codes can be used to purchase multiple tickets in a single transaction. There is usually a 4-8 ticket limit per presale code. You’ll be able to select all ticket quantities and seats in one checkout process when entering your code.
However, sometimes there are special restrictions applied for high-demand events. For example, a presale may only allow you to buy 2 tickets at first until inventory opens up. Check for any ticket limit notices when entering your presale.
Does my presale code work for all events?
No – Citi presale codes are event-specific and will only work for select concerts, shows, games, etc. The events available for presale will depend on what Citi has partnered with the promoters, teams, and venues to offer.
Log into your Citi account and look under the Presale Codes section to see which upcoming events your card has presale access for. There you can find the unique code tied specifically to that event.
Some of the common partners include Live Nation, AEG, MLB teams, Broadway theaters, and major concert venues. But accessible events can vary widely based on your location and the latest offers.
Can I share my Citi presale code with friends?
Citi presale codes are technically only supposed to be used by the primary Citi cardmember. However, some people do choose to share their presale code with friends and family.
Keep in mind that if the code gets overused or shared widely, it may get cancelled or blacklisted from the presale. Most codes can only purchase 4-8 tickets. So best practice is to limit its use to make sure you can still access the tickets you want.
Does my authorized user get a presale code too?
Authorized user cards on your Citi account will not have a separate presale code. Only the primary cardmember receives a code. However, the primary user can purchase tickets for the authorized user during the presale.
If you want your authorized user to have ticket access without sharing your presale code, they would need to apply and be approved for their own Citi card account.
I’m logged in but don’t see the presale. What should I do?
If you are logged into the ticket site but still don’t see the presale inventory or option to enter a code, here are some things to try:
- Make sure you are on the site before the presale begins. You need to be on the page at the start time for it to work.
- Refresh the page and clear your browsing history/cookies to ensure it reloads properly.
- Try opening the website in a different browser in case of glitch.
- Double check the presale hasn’t sold out already if you’re late to it.
- Contact customer service for the ticketing site in case of errors.
If it still does not appear, the code itself may not be working properly. Reach out to Citi’s customer service line to get your presale code reset or reissued.
Conclusion
Citi presale codes provide cardmembers exclusive access to purchase event tickets before the general public. By logging into your Citi account and using the unique offer code, you can get early tickets to concerts, sports games, theater shows, and more.
Be sure to act quickly once the presale starts to get the best seats. Have your payment and ticket choices ready to go. With some preparation and flexibility, you can fully utilize your card’s presale benefits to score those hot event tickets.