If you purchased tickets from Ticketmaster and had them delivered, finding the delivery address is easy. Here’s how to locate your Ticketmaster delivery address:
Check Your Order Confirmation Email
When you purchase Ticketmaster tickets and opt for delivery, you’ll receive an order confirmation email. This email contains important details about your order, including the delivery address you entered when checking out.
To find your delivery address, open the order confirmation email Ticketmaster sent you. In the ‘Deliver To’ or ‘Shipping Address’ section, you’ll see the full delivery address you provided.
View Your Ticketmaster Account
Your Ticketmaster delivery address is also accessible by logging into your Ticketmaster account. Here’s how:
- Go to www.ticketmaster.com and click “My Account” at the top right.
- Enter your email address and password to log in.
- Click on “Orders” or “Upcoming Events.”
- Select the event you want to see the delivery address for.
- Under ticket delivery details, you’ll see the address you entered for delivery.
This allows you to double check the address and make sure your tickets are being shipped to the right location.
Contact Ticketmaster Customer Support
If you can’t find your delivery address through your account or order email, you can contact Ticketmaster directly for assistance:
- Live chat: Chat with a support agent online who can look up your delivery address.
- Phone: Call Ticketmaster at 800-653-8000 (US) or 855-985-5000 (Canada). They can access your order and provide your address.
- Twitter: Tweet @Ticketmaster with your order number. They can look up and share your delivery details through DM.
As long as you placed the Ticketmaster order, their support team can provide your delivery address even if you can’t access it yourself.
Check Your Credit Card Statement
If you purchased your Ticketmaster tickets with a credit card, you may be able to find the delivery address on your statement. Look for the Ticketmaster charge and see if the full delivery address is displayed in the merchant details.
Keep in mind it may show just the city, state and zip code rather than the full street address. But this can still help jog your memory if you don’t remember the exact delivery address you used.
Where Else to Look
Aside from the options above, a few other places you may find your Ticketmaster delivery address include:
- Original tickets if transferred electronically – Any emailed or mobile tickets should display the delivery address.
- Printed order summary – If you printed your Ticketmaster order confirmation, the shipping address may be on it.
- Your web browser history – If you don’t clear your history often, you may be able to pull up the original order details.
If there were multiple addresses tied to the order (like billing address vs. shipping address), be sure to check for the shipping or delivery address specifically.
Changing Your Delivery Address
If you need to update the delivery address for your Ticketmaster tickets, contact their support team right away. Here is Ticketmaster’s policy on changing delivery addresses:
- You can change the shipping address up to 7 days before the event.
- Address changes must be requested by the original ticket purchaser.
- If it’s less than 14 days till the event, expect a $20 address change fee per order.
- No changes allowed less than 5 days prior to the event.
So if you realize the tickets are being sent to an old address, update your delivery address with Ticketmaster ASAP to avoid issues getting your tickets in time.
Lost or Missing Tickets
If your Ticketmaster tickets are lost in transit or never arrive, you’ll need to report this to them right away. Contact Ticketmaster by phone and let them know you did not receive your tickets.
They will submit a trace request with the shipping carrier and investigate what happened. If the tickets are not found or delivered in time, Ticketmaster will work with you on replacement options which may include:
- Electronic ticket reissue
- Rush shipping of new printed tickets
- Refund for lost tickets
- Comparable replacement tickets if available
But this process is much simpler if you know the correct delivery address – so keeping track of your Ticketmaster shipping address is always recommended!
Avoiding Delivery Issues
To make sure you receive your Ticketmaster tickets without any delivery hiccups, keep these tips in mind:
- Double check the delivery address at checkout – don’t rush through it.
- Use an address you know will be occupied when tickets arrive.
- Opt for digital tickets if concerned about mail issues.
- Add tracking to the order for real-time updates.
- Pay with a credit card for purchase protection.
- Save the order confirmation email just in case.
- Sign up for delivery alerts through the carrier.
Keeping your address up to date and staying on top of the delivery process is key to ensuring you receive your event tickets safely and on time.
Conclusion
Locating your Ticketmaster delivery address is easy when you know where to look. Start with your order confirmation email, check your online account, or contact customer service for help. Be sure to update your address early on if anything changes to avoid delivery issues. With the right information, you can get your tickets delivered seamlessly and enjoy the event.