If you frequently purchase tickets on Ticketmaster, having an account with them can make the process much smoother. With an account, your information is stored so you don’t have to re-enter it every time you buy tickets. You also get access to special presales and promotions only available to account holders. But in order to take advantage of these benefits, you first need to know your Ticketmaster account number.
Check Your Ticketmaster Account Profile
The easiest way to find your Ticketmaster account number is to log into your Ticketmaster account online and view your account profile. Here are the steps:
- Go to Ticketmaster.com and click “Sign In” in the top right corner.
- Enter your email address and password to log into your Ticketmaster account.
- Once logged in, click on your name in the top right corner to view your account profile.
- On the account profile page, look for the heading “Account Number.” Your 9-digit account number will be listed here.
This number is unique to your Ticketmaster account and can be used for customer service purposes or to access special presales. Copy or write down this number so you have it handy for future ticket purchases.
Check Previous Ticket Confirmation Emails
If you’ve purchased tickets through Ticketmaster before, your account number is included on the ticket confirmation emails they send after every order. You can look back through these emails to find your account number.
Go to your email account and search for emails from Ticketmaster [email protected]. Open up a previous confirmation email and look for a section titled “Your Account” or “Account Number.” Your 9-digit number will be listed here.
This method is useful if you don’t remember your Ticketmaster login credentials to view your account online. However, only confirmation emails from recent orders will have your current account number. If you’ve changed your account email or reset your password since your last Ticketmaster order, this number may no longer be valid.
Contact Ticketmaster Customer Service
If you can’t access your Ticketmaster account online and don’t have a recent confirmation email, you can call or chat with their customer service team to request your account number.
Have the following information ready before contacting Ticketmaster customer service:
- Your first and last name
- Email address on your Ticketmaster account
- Phone number associated with your account
- Billing address
- Details of recent Ticketmaster orders
Call 1-800-653-8000 or initiate a live chat on their website. Explain to the customer service agent that you need to obtain your Ticketmaster account number. They will then ask you verifying questions about your account details before providing your number.
This method requires you to verify personal information to prove you are the account holder. As long as you provide accurate details, the agent can give you your existing Ticketmaster account number.
Create a New Ticketmaster Account
If you’ve never had a Ticketmaster account before, you won’t have an account number yet. But you can easily sign up for a new account which will generate a 9-digit number for you.
Follow these steps:
- Go to Ticketmaster.com and click “Sign Up” in the top right corner.
- Enter your email address and choose a password.
- Fill in your personal information like name, date of birth, and address.
- Click “Continue” to finish setting up your account.
Once your new account is created, follow the steps above to view your account profile and obtain your new Ticketmaster account number.
Locate Your Number on Mobile App
If you use the Ticketmaster app on your smartphone, you can also find your account number through the app. Here’s how:
- Open up the Ticketmaster app on your iPhone or Android device.
- Tap the “Menu” icon in the top left corner.
- Select “Settings” from the menu.
- Tap “Personal Information.”
- Scroll down and tap “Account Details.”
- Your 9-digit Ticketmaster Account Number will be listed here.
This allows you to access your number even if you don’t have your account login handy. However, you’ll first need to download the Ticketmaster app and enter your account login when you set it up.
Request Number When Speaking With a Ticketmaster Representative
If you are purchasing tickets over the phone through a Ticketmaster sales representative, you can request your account number from them.
Let the representative know you have a Ticketmaster account but do not have the number available. They will ask you some security questions to verify your identity. Once verified, they can provide your 9-digit Ticketmaster account number over the phone.
This method only works when you are speaking directly with a Ticketmaster agent over the phone. They will not provide account numbers via email or online chat for security reasons.
Look Up Your Number on Your Mobile Wallet
If you have used Ticketmaster’s mobile wallet feature to store tickets for easy access on your phone, you may be able to find your account number there.
Open up Apple Wallet on iPhone or Google Pay on Android. Locate previous Ticketmaster tickets stored in your mobile wallet. Tap on a ticket and look for your 9-digit account number listed in the ticket details.
However, this will only work if you have saved past Ticketmaster tickets to your mobile wallet. If you have not used this feature before, your number won’t be accessible here.
Why Do You Need Your Ticketmaster Account Number?
There are a few key reasons it can be useful to know your Ticketmaster account number:
- Access Presales – Some events provide special presale ticket access for Ticketmaster account holders. You’ll need your account number to unlock these presales.
- Faster Purchasing – Storing your account number in Ticketmaster’s system allows faster checkout without re-entering details.
- Manage Tickets – You’ll need your account number handy if you ever need to transfer, sell, or request refunds for tickets.
- Customer Service – Having your account number ready makes it easier for their support team to locate your account.
In summary, your Ticketmaster account number is an important piece of information to keep on hand as you use their platform to purchase tickets for the events you love.
Tips for Managing Your Ticketmaster Account Number
Here are some tips to make sure you always have easy access to your important Ticketmaster account number when you need it:
- Save your account number in your contacts or a secure note-taking app on your phone.
- Take a screenshot of your account profile page showing the number.
- Forward confirmation emails containing your number to a special email folder.
- Print out your account profile page to keep with your other important documents.
- Add your Ticketmaster account number to your customer loyalty numbers list.
- Store your account number safely in a password manager program.
Keeping your Ticketmaster account number in multiple places prevents you from losing access to it when you need to make a ticket purchase or access customer support. With your number handy, you can tap into all the perks and conveniences of having an account.