If you need to get in touch with the Orlando Magic front office, there are a few different ways you can contact them. The Magic have staff dedicated to fielding calls, emails, mail, and in-person requests from fans, media, partners, and other interested parties. Here is an overview of the best ways to get in touch with the Orlando Magic front office.
Call the Orlando Magic Front Office
One of the quickest ways to reach the Orlando Magic front office is by phone. The team has dedicated staff ready to take your call during regular business hours. Here are the main phone numbers to call:
- Ticket Sales/Service: (407) 440-7000
- Corporate Sponsorship: (407) 440-7070
- Group Sales: (407) 440-7018
- Suite Sales: (407) 440-7587
- Orlando Magic Team Shop: (407) 916-2400
- General Info/Front Office: (407) 916-2400
When you call the Orlando Magic front office, be prepared with any specific details about your inquiry. For example, if you are calling about ticket availability, have the date and opponent in mind. If you have a corporate partnership or sponsorship question, know your company details. This will help the Magic representative assist you more efficiently.
Best Times to Call
The best time to call the Orlando Magic front office is during regular east coast business hours, Monday through Friday, 9am to 5pm Eastern Time. The phones will be staffed and you are most likely to reach a live representative who can help with your question or transfer you to the appropriate department.
Avoid calling outside of regular business hours or at peak times right at 9am when the office opens. You may have extended wait times to speak to someone who can help.
Email the Orlando Magic Front Office
Emailing the Orlando Magic front office is another easy way to get in touch. While calling provides immediate answers, email can be more convenient if your question does not require urgent response. Here are key Orlando Magic email addresses:
- General Inquiries: [email protected]
- Ticket Sales: [email protected]
- Corporate Sponsorships: [email protected]
- Donations & Appearances: [email protected]
- Employment: [email protected]
When emailing the Magic front office, include detailed information about your question or request in the message. Make sure to provide your full name, contact information, and any specifics that will help direct your email to the appropriate department. This will make it easier for staff to assist you.
Response Time
You can generally expect an email response from the Orlando Magic front office within 1-2 business days. If your inquiry is time-sensitive, calling may be better to get an immediate response. For general questions, email is often the most efficient contact method.
Mail a Letter to the Orlando Magic Front Office
If you prefer to mail a letter, you can send written correspondence to the Orlando Magic headquarters:
Orlando Magic Front Office8701 Maitland Summit Blvd.
Orlando, FL 32810
Make sure to address your letter to the appropriate Magic staff member or department. This could include ticket sales, community relations, corporate sponsorships, employment, or general inquiries. Sending a letter allows you to formally explain your questions, requests, or comments.
Response Time
It typically takes 3-5 business days for the Orlando Magic front office to receive and process mail sent to their headquarters. Once received, you can expect a written response within another 1-2 weeks in most cases.
Visit the Amway Center Box Office
For some questions, visiting the Amway Center box office in person may be the best option. The box office is open Monday through Friday from 10am to 6pm for walk-up assistance. The address is:
Amway Center Box Office400 West Church Street #200
Orlando, FL 32801
Stopping by the box office allows you to talk directly with a Magic representative about ticket purchases, exchanges, upcoming events, and other front office information. You can also purchase merchandise at the team shop located at the box office.
Buy Tickets
Visiting the Amway Center box office is the best way to buy last minute tickets to Magic games and events. You can walk up and purchase tickets without online fees. The staff can help you pick seats and answer any event questions.
Exchange Tickets
If you need to exchange Magic tickets you have already purchased, you can do so directly through the box office. This allows you to avoid shipping costs and other hassles compared to exchanging online or by phone.
Connect on Social Media
The Orlando Magic are very active engaging with fans on social media. You can easily contact the Magic front office by direct messaging or posting on their official accounts, including:
- Twitter: @OrlandoMagic
- Facebook: @OrlandoMagic
- Instagram: @OrlandoMagic
Messaging the Magic on social media is best for general comments, questions, and feedback rather than urgent inquiries. The social media team will respond as quickly as possible, but it may take a day or two for in-depth answers.
Magic Social Media Policies
When contacting the Orlando Magic on social media, keep these policies in mind:
- Be respectful andappropriate in your posts and messages
- Keep comments relevant to the Magic organization
- Tag the Magic directly so your message is seen
- Understand that some topics like player contracts cannot be discussed
Following these guidelines helps ensure you get a response from the Magic social media staff.
In-Person Visits and Tours
For a truly memorable Orlando Magic experience, visit the Amway Center in person and request a tour. Tours allow you to see behind-the-scenes areas like the locker room, sit in premium seats, walk on the court, and more.
Tour Availability
Amway Center tours are available on select Fridays, Saturdays, and Sundays depending on events and schedules. Book your tour at least two weeks in advance through the Orlando Magic website or by calling the box office.
What You’ll See
During your Amway Center tour, you’ll visit areas like:
- Orlando Magic locker room
- Media interview room
- Jack Daniels Old No. 7 Club
- Promenade level
- Jernigan’s Restaurant
- Starbucks cafe
- Lexus lounge
It’s an incredible opportunity to see areas normal fans don’t get to access on game days. Taking an Amway Center tour truly provides a one-of-a-kind Orlando Magic experience.
Contact the Orlando Magic by Phone or Email
In summary, the best ways to contact the Orlando Magic front office are:
- By phone at (407) 916-2400
- By email to [email protected]
The table below provides a quick reference for how to get in touch with the Magic by different contact methods:
Contact Method | Magic Front Office Details |
---|---|
Phone | (407) 916-2400 |
[email protected] | |
8701 Maitland Summit Blvd. Orlando, FL 32810 |
|
In-Person | Amway Center Box Office 400 West Church Street #200 Orlando, FL 32801 |
Contacting the dedicated Orlando Magic front office staff is the best way to get answers to your questions and requests. Whether you call, email, visit in person, or connect on social media, the Magic organization aims to provide top-notch service to all fans and partners.
Conclusion
Getting in touch with the Orlando Magic front office is easy using any of these contact methods. The phone number, email address, mailing address, and box office location provide convenient access points for Magic fans and partners. Know your specific question or request before reaching out to optimize your experience. With helpful Magic staff ready to assist, you will get the information you need when contacting the Orlando Magic front office.