As a fan of professional football, you may find yourself wanting to get in touch with your favorite NFL team, the Atlanta Falcons, from time to time. Whether you want to buy tickets, ask a question, or send fan mail, contacting the Falcons organization can be done in a few different ways. In this article, we’ll go over the main options fans have for reaching out to the Falcons and their staff.
Calling the Falcons
One of the most direct ways to contact the Falcons is by phone. The team’s main phone number is (404) 223-8000. This number will connect you with the Falcons front office at their headquarters in Flowery Branch, GA. When you call, you’ll speak with a customer service representative who can direct your call to the appropriate department or staff member depending on the nature of your inquiry. For example, if you wanted to purchase tickets over the phone, they could transfer you to the ticket sales office. Or if you had a general fan question or comment, they could take down the details and pass it along to someone on the fan engagement team.
In addition to the main number, there are a few other Falcons phone numbers that may be useful depending on what you need:
- Ticket office: (404) 223-8000 (option 1)
- Fan Services: (404) 223-8000 (option 2)
- Merchandise shop: (770) 965-4310
The ticket office can help with any ticket-related needs, whether season tickets or single game purchases. Fan services can field comments, concerns, or questions about your experience with the team. And the merchandise shop can assist with any orders or questions about Falcons gear and apparel.
Sending an Email
If calling over the phone isn’t convenient, getting in touch by email is another solid option. The Falcons have several different email addresses depending on the nature of your message:
- For general inquiries: [email protected]
- For ticket questions: [email protected]
- For employment opportunities: [email protected]
The general info email address is a good catch-all for any fan questions, comments, concerns or other messages you want to send. They can route your email to the proper team if needed. For ticket issues like season ticket holder questions, the ticket email is best. And if you’re interested in potential job openings, reach out to the employment address.
Contacting Via Physical Mail
The Falcons also accept fan mail and other communications by physical mail if you’d prefer to correspond that way. To reach the team by mail, address your letter or package to:
Atlanta Falcons
4404 Falcon Parkway
Flowery Branch, GA 30542
One benefit of sending physical mail is the ability to include items for autographs or photos for the players to sign. However, keep in mind that the team receives very high volumes of mail and cannot guarantee every piece will be answered or returned. So only send irreplaceable items at your own discretion.
Reaching Out on Social Media
Many sports fans nowadays use social media to interact with their favorite teams. The Falcons are very active on various social platforms and often respond directly to fan questions and messages there. Here are some of the main social accounts to connect with them:
- Twitter – @AtlantaFalcons
- Facebook – @AtlantaFalcons
- Instagram – @atlantafalcons
Commenting on their posts with your questions or messaging them directly can be effective ways to get a response. Keep in mind these accounts are mainly run by marketing/social media staff, not football ops personnel. But they can still provide helpful information or redirect you if needed.
Visiting In Person
Some fans may want to interact with the Falcons face-to-face. The two main options for visiting them in person are:
- Team headquarters: Located in Flowery Branch, GA about 45 minutes northeast of Atlanta. This is where their offices, practice facilities, and training staff are based. Tours are not available, but you can visit the Pro Shop for merchandise.
- Mercedes-Benz Stadium: Located in downtown Atlanta, this is where the Falcons play their home games. On non-game days, stadium tours are available which allow you to visit the Falcons locker room and more.
Stopping by these locations in person gives fans a chance to shop for gear, take a tour, or potentially run into staff/players coming and going. But opportunities will be limited compared to other contact methods.
Conclusion
Reaching out to the Atlanta Falcons as a fan can be accomplished through various channels. Calling their main office number, sending a targeted email, mailing a letter, or interacting on social media are all viable options that provide direct access points. The best method will largely depend on the type of question you have or the nature of your communication. But the team aims to be accessible and responsive across all platforms.