Birmingham Hippodrome is one of the most iconic and popular theatres in Birmingham, England. It hosts a wide variety of shows throughout the year including musicals, dance, drama, comedy, and pantomime. If you need to get in touch with the Hippodrome for any reason, there are a few different methods you can use. In this article, we’ll provide all the key contact details and methods to reach the Hippodrome box office and other departments.
Contact the Box Office
The main way to contact Birmingham Hippodrome is through their box office. The box office can help you with any ticket bookings and enquiries.
By Phone
The Hippodrome box office phone number is 0121 689 5789. The box office is open Monday to Saturday from 9am to 8pm and Sunday from 11.30am to 5.30pm. The box office has longer opening hours on performance days.
To speak to an advisor about ticket bookings or other enquiries, call the box office number during opening hours. You can also leave a voicemail message outside these times.
In Person
You can visit the Birmingham Hippodrome box office in person to book or collect tickets. The box office is located at the theatre on Hurst Street and has the same opening hours as the phone line.
Visiting the box office also gives you an opportunity to ask any questions you have face-to-face with an advisor.
Online
The easiest way to contact the box office is online through the Hippodrome website. You can:
– Book tickets 24/7 through the website
– Contact the box office using the online contact form
– Live chat with a box office advisor
The website contact form and live chat are useful if you want to get in touch outside of phone opening hours. You’ll usually get a response on the next working day.
Contacting Other Departments
As well as the main box office, there are a few other ways to get in touch with specific departments at Birmingham Hippodrome:
Marketing & Press
To contact the Hippodrome marketing and press team, email [email protected] or call 0121 689 5800.
The marketing team looks after media partnerships, advertising, press releases, and more. Get in touch with them if you want to propose a partnership or have any PR enquiries.
HR & Recruitment
For any jobs or recruitment enquiries at the Hippodrome, you can contact the HR department by emailing [email protected].
This is the best way to send over your resume or ask any questions about job vacancies.
Hippodrome Plus
Hippodrome Plus is the official membership scheme for Birmingham Hippodrome. You can contact the Plus team by emailing [email protected] or calling 0121 689 5743.
The team can help with any membership questions and details on the benefits available.
General Enquiries
For any other enquiries that don’t fit under a specific department, you can use the general contact form on the Birmingham Hippodrome website. Fill out the form with your question and they will get back to you.
There’s also a general phone number you can use for any miscellaneous questions at 0121 689 5800.
Contacting Through Social Media
Birmingham Hippodrome is also active on various social media platforms like Facebook, Twitter, and Instagram. Getting in touch through social media can sometimes get you a quicker response compared to email or phone.
The Hippodrome Facebook page has over 100,000 followers. You can send a direct message on Facebook Messenger or leave a comment under any of their posts.
Make sure to tag the page @brumhippodrome so they see your message.
Tweet the Hippodrome on their Twitter account @brumhippodrome to get in contact. Use their handle to make sure it gets seen.
You can also send a direct message if your inquiry is more private.
Instagram is one of the quickest ways to get in touch as the Hippodrome team is very active there. Send them a direct message @brumhippodrome or leave a comment under one of their pictures.
Visiting in Person
If you want to speak to someone from Birmingham Hippodrome in person, you can visit the theatre during the daytime. The box office and administration offices are open Monday to Saturday from 9am.
You don’t need a ticket to enter during the day. Just head to the main entrance on Hurst Street and let the staff know who you need to speak to. They can direct you to the right person or department.
It’s best to call in advance if you want to ensure a particular person is available when you visit.
Write a Letter
You can also contact Birmingham Hippodrome by writing a letter or posting mail to them. Use this address:
Birmingham Hippodrome
Hurst Street
Southside
Birmingham
B5 4TB
Make sure to address your letter to the relevant department or person if needed. Allow a few days for a response as mail takes longer than email, phone, or social media.
Key Contact Details
To summarize, here are the essential contact details for Birmingham Hippodrome:
Box Office
Phone: 0121 689 5789
Online: birminghamhippodrome.com
In person: At the theatre on Hurst Street
General Enquiries
Phone: 0121 689 5800
Online form: birminghamhippodrome.com/contact
Mail: Birmingham Hippodrome, Hurst Street, Birmingham B5 4TB
Marketing & Press
Email: [email protected]
Phone: 0121 689 5800
Jobs & Recruitment
Email: [email protected]
Social Media
Facebook: @brumhippodrome
Twitter: @brumhippodrome
Instagram: @brumhippodrome
FAQs on Contacting the Hippodrome
Here are answers to some frequently asked questions about getting in touch with Birmingham Hippodrome:
What are the box office opening times?
The box office is open Monday to Saturday 9am – 8pm and Sunday 11.30am – 5.30pm. Hours are extended on show days.
Can I book tickets online?
Yes, you can book tickets 24/7 through the Hippodrome website. This is the quickest way to secure tickets.
How do I collect tickets I’ve booked online?
You can collect online bookings from the box office counter by bringing along your booking confirmation. Tickets can also be posted out to you for a fee.
What’s the best way to contact about accessible performances?
For any accessible booking queries, you can call the dedicated access line on 0121 689 5800 or email [email protected].
How can I give feedback about my visit?
There are feedback forms throughout the theatre that you can fill in. Alternatively, email your feedback to [email protected].
Who do I contact about hiring the venue?
For any venue hire enquiries, get in touch with the events team on 0121 689 5800 or [email protected].
How do I get a job at the theatre?
Email your resume and cover letter to [email protected]. You can also check their website for any current vacancies.
Conclusion
Birmingham Hippodrome offers several different contact methods so getting in touch is convenient. The quickest options are phone, online, and social media, while you can also visit in person or send a letter. Make sure to use the right contact details for your specific query to reach the correct department. The friendly Hippodrome team is always on hand to assist with any ticket bookings or questions you may have.