When you purchase tickets on Ticketmaster, you want to make sure you know exactly where your seats are located so you can have the best experience at the event. Here are some tips on how to check your seat locations on Ticketmaster after you’ve completed your purchase.
Log In to Your Ticketmaster Account
The easiest way to check your seats is by logging into your Ticketmaster account. If you purchased the tickets while logged in, your tickets will already be there waiting for you under “My Tickets.” If you purchased as a guest without an account, you’ll need to click “Sign In” at the top of the Ticketmaster website and enter the email you used to purchase the tickets along with your order number as the password.
Find Your Order on the My Tickets Page
Once logged in, click “My Tickets” at the top of the screen. Here you’ll see a list of all your upcoming Ticketmaster orders. Find the event you want to check and click “View Tickets.” This will open up the details for that order.
Select View Event Details
On the order details page, click the blue “View Event Details” button. This will take you to the event page, where you’ll be able to see an interactive seat map.
Locate Your Seats on the Interactive Seat Map
The interactive seat map will display all the sections and seats for the venue. Hover over different sections to see section names. Then find your section and seat numbers to see exactly where your seats will be located.
Check the Level and Row
When you click on your seats, it will highlight your specific seats and also display the level or floor and the row number. This helps give you a better idea of where your seats are vertically within the venue.
View From Your Seat
Some seat maps have the “View from your seat” feature. Click this to see an approximate view from where your seats will be, which helps you get a feel for how close you’ll be to the stage or field.
Use the Zoom Feature
Interactive seat maps let you zoom in and out to get a closer look at certain sections. Use the + and – buttons to zoom and pan around the map to inspect your seats and the surrounding areas.
Print Your Tickets
While on the interactive map, you may see a “Print Tickets” option. Use this to print out your tickets with your seat locations marked on them.
Check Seat Numbers on Mobile App
If you purchased tickets through the Ticketmaster app, you can also view your seat locations there. Open your orders, tap on the event, then tap “View seats” to see the interactive map.
Call Customer Service
If for some reason you can’t access your Ticketmaster account, you can call Ticketmaster customer service at 1-800-653-8000 (in the US) for assistance with checking your seat locations.
How Seat Numbers Work at Venues
Seat and section numbers at venues are not always straightforward, so it helps to know a bit about the common numbering systems used.
Odd/Even Numbering
Often, sections and rows will alternate between odd and even numbers. For example, Section 201, Row 1 then Section 202, Row 2, etc. This helps you find your seats quickly.
Center Sections
For floor or field seats, the central sections are usually the 100s sections, with higher numbers like the 200s as you move further back or to the sides.
Lower Levels First
In stadiums or arenas with multiple levels, the sections usually start with the lower bowl first going up to higher sections. For example, the 200 level sections would be above the 100 level.
Higher Rows = Higher Up
Within each section, the row numbers get higher the further up you go. For example, Row 25 will be higher than Row 5.
Seat Numbering Direction
Rows are usually numbered from left to right or right to left. Check the seat map legend to see which direction the seat numbers run.
Front to Back Numbering
For floor seats at concerts, seats are numbered starting at the front moving back. Floor 1 is the closest to the stage, Floor 2 the next closest, etc.
Tips for Finding Your Seats
Here are some tips to help you easily find your seats when entering the venue:
- Arrive early to give yourself time to locate seats.
- Have your tickets ready to check seat details.
- Enter the correct gate printed on your ticket.
- Look for section signs posted around the venue.
- Follow signs pointing the way to sections.
- Ask ushers if you can’t find your section.
- Count seat numbers carefully once in your row.
Upgrading or Changing Seats
If you aren’t happy with your seat locations after purchasing tickets, there are a few options:
- Upgrade within the same event: Log into your Ticketmaster account and see if better seats are available to upgrade to.
- Sell and rebuy: You can sell your tickets on Ticketmaster and repurchase new seats, although fees apply.
- Ticket exchanges: Some events allow ticket exchanges to swap seats after purchase.
- Resale marketplaces: You can resell your seats third party sites like VividSeats and StubHub.
Using Your Seat Locations
Once you’ve checked your seats after purchase, here are some things you can do with that information:
- Get a better idea of the view you’ll have of the event.
- See how close you are to the action or stage.
- Figure out directions to get to your section.
- Decide if you want to upgrade seats or change locations.
- Know which gate or entrance to use.
- Plan your transportation routes and timing.
- Coordinate meetups with people sitting in other locations.
Conclusion
Checking your seat locations after buying tickets is an important step to take. Ticketmaster makes it easy to see your seats via interactive seat maps on both desktop and mobile apps. This allows you to confirm where you’ll be sitting so there are no surprises on event day. Knowing where your seats are located can enhance your event experience and enjoyment.