If you are a Nottingham Forest fan looking to buy or sell tickets for upcoming matches, the club’s official ticket exchange platform provides a safe and convenient way to do so. Here is a comprehensive guide on how to access and use the Nottingham Forest ticket exchange to get tickets for the games you want to attend.
What is the Nottingham Forest Ticket Exchange?
The Nottingham Forest ticket exchange is an online ticket resale platform run by the club for fans to buy and sell tickets for home matches at the City Ground. It provides a secure marketplace for ticket holders who can no longer attend a match to sell their seats to other fans who need tickets.
The ticket exchange is the only authorised way to resell Nottingham Forest tickets, ensuring all transactions are valid and traceable. This protects both buyers and sellers from potential fraud. All ticket sales on the exchange are final, with no refunds or exchanges allowed after purchase.
The platform lets season ticket holders and members resell their seats for matches they cannot make. It also gives general sale ticket holders a chance to put their tickets up for resale if plans change. For buyers, it offers the opportunity to get hard-to-find tickets as demand often exceeds supply for popular matches.
Who can access and use the ticket exchange?
The Nottingham Forest ticket exchange is accessible to both season ticket holders/members reselling their seats and other fans looking to buy tickets. However, there are some conditions for usage:
- Only season ticket holders and Official Members can list their tickets for sale on the exchange.
- Supporters must have a registered Nottingham Forest Account connected to their season ticket/membership to list or purchase tickets.
- Tickets purchased during general sales windows can also be resold on the exchange by the original buyer.
- There are no restrictions on who can buy tickets on the exchange, both members and non-members can make purchases.
- Buyers must also have a Nottingham Forest Account to complete ticket transactions.
So both season ticket holders/members and general supporters can use the ticket exchange for selling and buying tickets respectively, as long as they meet the requirements.
How to list tickets for sale on the exchange
Season ticket holders and members looking to resell their seats for any match must follow these steps:
- Login to your Nottingham Forest Account and access your season ticket/membership dashboard.
- Select the ‘Resell’ option next to the specific match you want to list tickets for.
- Pick the season ticket/membership seats you want to resell and confirm the listing.
- Set the price you want to sell the tickets for, keeping in mind the club’s guidance.
- Agree to the platform’s Terms & Conditions to complete the listing.
Once listed, your seats will be visible to buyers on the ticket exchange at the price you set. You can manage or cancel your listings any time before they are purchased.
How to buy tickets on the exchange
Fans looking to purchase spare tickets on the exchange can follow these simple steps:
- Login to your Nottingham Forest Account and access the Ticket Exchange platform.
- Browse available ticket listings for the match you want to attend.
- Filter listings by price or seating area to find suitable tickets.
- Select the tickets you want and proceed to the payment page.
- Enter payment details and complete the transaction.
- The tickets will be instantly delivered to your Account.
You can easily search for the best value tickets on offer and quickly complete purchases in just a few clicks. Available inventory is constantly updated as new tickets are listed and sold.
What are the buying limits and conditions?
To ensure fair access, Nottingham Forest enforces certain limits and rules on buying tickets on the exchange:
- Buyers cannot purchase more than 4 tickets per match in a single transaction.
- Multiple orders cannot be placed in an attempt to bypass the 4 ticket limit.
- Tickets cannot be resold or transferred to another user once purchased.
- No refunds or exchanges are allowed on resale tickets.
- Tickets must be used by the buyer and their guests only.
These rules are designed to prevent bulk buying and allow more supporters to access tickets. Make sure you read and understand them before purchasing.
What are the payment options and fees?
All ticket transactions on the exchange are processed online through secure payment gateways. The following payment methods can be used:
- Debit Cards – Visa, Maestro, MasterCard, Visa Delta
- Credit Cards – Visa, MasterCard
- Apple Pay
- Google Pay
A non-refundable booking fee of 10% of the ticket price + VAT will be added at checkout. There are no other hidden charges or fees.
How are tickets delivered?
Tickets bought on the exchange are delivered digitally to your Nottingham Forest Account instantly after payment. You can access them any time leading up to matchday via your account:
- On Desktop: Login online and find tickets under ‘My Account’
- On Mobile: Via the Nottingham Forest app on your smartphone
You will be able to view, download, print or email tickets to yourself. On matchday, present the ticket on your phone for stadium entry. No physical tickets are issued for exchange purchases.
When do tickets go on sale?
As an official resale marketplace, tickets are listed on the exchange throughout the season depending on seller availability. There is no fixed sale window. Listings appear intermittently in the lead up to matches.
Season ticket holders typically list their seats in the weeks before a game if they know they cannot attend. Similarly, general sale buyers resell closer to matchday if plans prevent them from going.
As a buyer, check the platform regularly in the build-up to fixtures to have the best chance of finding tickets. New listings appear at random so persistence is key.
How to get help using the ticket exchange
The Nottingham Forest ticket exchange aims to offer a smooth and hassle-free service. However, if you need any assistance, the following support options are available:
- Online Help Centre – Access FAQs and user guides on common queries.
- Email Support – Get in touch with the ticket team via [email protected].
- Phone Support – Call 0115 982 4388 during UK office hours.
- In-Person – Visit the ticket office at the City Ground on non-matchdays.
The club’s experienced ticket office staff are available to provide prompt support across all channels if you face any issues using the exchange.
Key Advantages of the Ticket Exchange
For both buyers and sellers, the Nottingham Forest ticket exchange offers some useful benefits:
- Secure and convenient way to resell/acquire match tickets.
- Fair value pricing without exploitative touting.
- Seamless fully digital ticket delivery and management.
- Season ticket holders can easily recoup costs for missed games.
- Provides fans additional opportunities to purchase hard-to-get tickets.
- Hassle-free transactions with integrated payments.
- Better alternative to general resale sites like Viagogo or Stubhub.
Conclusion
Nottingham Forest’s official ticket exchange offers the best option for fans to resell or find and buy tickets for home matches. By following the steps outlined in this guide, both season ticket holders and general supporters can easily use the platform to manage their matchday tickets.
The secure online marketplace, seamless digital delivery, and integrated payments provide a safe, convenient, and cost-effective service. Make sure to regularly check for ticket availability as new inventory is continuously added by sellers leading up to games.
So visit the exchange today and start accessing the tickets you need to cheer on the Reds at the City Ground!