Ticketmaster is one of the largest ticket sales and distribution companies in the world. They sell tickets for concerts, sports events, theater shows, and more. With so many events relying on Ticketmaster for distribution, it’s important to know how to get in touch with their customer service if you ever have an issue with your order.
Contact Ticketmaster by Phone
The quickest way to get in touch with a Ticketmaster agent is to call their toll-free customer service number. Ticketmaster has several customer service phone numbers you can use:
- 1-800-653-8000 (general customer service)
- 866-448-7849 (Ticketmaster Resale)
- 800-745-3000 (Ticketmaster Cruises)
- 866-858-0008 (Accessible Seating)
Ticketmaster’s main customer service number is 1-800-653-8000. This number will connect you with a general representative who can help with most ticketing needs. They’re available 8am – 9pm EST Monday through Saturday and 9am – 8pm EST on Sundays.
The Ticketmaster Resale number is for issues specifically related to tickets bought or sold through Ticketmaster’s resale marketplace. Ticketmaster Cruises is for booking and managing cruises through Ticketmaster. The Accessible Seating number should be used by customers needing wheelchair seats or other accommodations.
When you call Ticketmaster, be ready with any order numbers, account information, or specifics about your issue. This will help the agent locate your account and resolve your problem as quickly as possible. Having details like the event name, date, and ticket section can also expedite the process.
Contact Ticketmaster By Email
You can also get in touch with Ticketmaster customer service by email. Send your message to one of these department email addresses:
- general inquiries: [email protected]
- accessibility seating: [email protected]
- group sales: [email protected]
- resale marketplace: [email protected]
As with calls, include key details like order numbers, account user names, event information, and specifics about your question or issue. That will help Ticketmaster resolve your problem or question as efficiently as possible.
You can expect an email response from Ticketmaster customer service within 24 hours. They’re typically very prompt, but response times may be a bit slower on weekends or holidays.
Contact Via Ticketmaster Online Help Form
You can also get in touch with Ticketmaster’s customer service team using their online help request form:
- Go to Ticketmaster.com and click “Help” in the site footer.
- Under the “Contact Us” heading, click “Submit a Request.”
- Choose the topic and subtopic that best fits your issue from the dropdowns.
- Fill out the form with your name, email, order number, event details, and question or issue.
- Click “Submit” to send your help request to Ticketmaster.
This form goes directly to their customer support team. You’ll get a confirmation email after submitting the form, then a response from Ticketmaster within 24-48 hours. They may respond via email or phone depending on the type of request.
Direct Message Ticketmaster on Social Media
Ticketmaster also offers customer support through social media. You can send them a direct message on Facebook or Twitter for help:
- Facebook: Go to the Ticketmaster Facebook page and click “Send Message” to contact them privately.
- Twitter: Tweet directly at @Ticketmaster to share your question or issue. They’re generally very responsive.
Make sure to include key details like order numbers, event info, and specifics on your problem when reaching out via social media. The more details Ticketmaster has, the better they can troubleshoot and solve the issue.
Use Ticketmaster’s Virtual Assistant
Ticketmaster has a virtual assistant chatbot available to provide automated customer support:
- Go to Ticketmaster’s website or open the mobile app.
- Click the chat icon in the bottom corner.
- The virtual assistant will open a chat window.
- Describe your issue or question and the bot will provide responses.
The virtual assistant can answer common questions about placing orders, event details, Ticketmaster accounts, and general ticketing issues. This allows you to get quick help for basic inquiries without waiting for an agent.
If the virtual assistant is unable to resolve your issue, they’ll transfer you to a live chat with a Ticketmaster representative for further help.
Chat With an Agent Through Ticketmaster’s Live Chat
For direct live chat support, Ticketmaster offers real-time chat with its customer service agents:
- Go to Ticketmaster’s Contact Us page.
- Click the “Live Chat Now” button.
- A chat window will open with the next available agent.
- Explain your issue or question and they’ll work to resolve it in real time.
Live chat is available 8am – midnight EST daily. It provides a great way to interact directly with a support rep and get your problem solved without having to call or wait for an email reply.
Visit the Ticketmaster Fan Support Twitter
For quick help on routine issues like presale codes, checkout troubleshooting, and using Ticketmaster’s website or app, try Twitter’s @TMFanSupport.
This Twitter handle provides dedicated support from Ticketmaster for common ticketing questions. Tweets are constantly monitored so you’ll usually get a fast response.
Message Ticketmaster Business Accounts on LinkedIn
Many Ticketmaster employees and departments maintain company profiles on LinkedIn. You can message them through LinkedIn for support:
Look up the specific Ticketmaster branch related to your issue, then click “Message” on their LinkedIn page to send an inquiry. A company rep will get back to you through the LinkedIn messaging system.
Conclusion
Ticketmaster provides several convenient contact options for customer service and support. Calling their toll-free number, using their online help form, or engaging them via live chat are the quickest ways to get in touch. You can also email, message them on social media, or reach specific departments through LinkedIn.
When contacting Ticketmaster, always include key details like order numbers, account information, and specifics on your event and issue. Providing this information helps their team resolve questions and problems as efficiently as possible.
With robust customer service through phone, email, online forms, chatbots, social media, and live chat, Ticketmaster makes it easy to get the support you need when issues arise with your tickets. Their responsive, knowledgeable team and range of contact options allows customers to get problems resolved quickly.
Ticketmaster provides several convenient contact options for customer service and support. Calling their toll-free number, using their online help form, or engaging them via live chat are the quickest ways to get in touch. You can also email, message them on social media, or reach specific departments through LinkedIn.
When contacting Ticketmaster, always include key details like order numbers, account information, and specifics on your event and issue. Providing this information helps their team resolve questions and problems as efficiently as possible.
With robust customer service through phone, email, online forms, chatbots, social media, and live chat, Ticketmaster makes it easy to get the support you need when issues arise with your tickets. Their responsive, knowledgeable team and range of contact options allows customers to get problems resolved quickly.
Ticketmaster provides several convenient contact options for customer service and support. Calling their toll-free number, using their online help form, or engaging them via live chat are the quickest ways to get in touch. You can also email, message them on social media, or reach specific departments through LinkedIn.
When contacting Ticketmaster, always include key details like order numbers, account information, and specifics on your event and issue. Providing this information helps their team resolve questions and problems as efficiently as possible.
With robust customer service through phone, email, online forms, chatbots, social media, and live chat, Ticketmaster makes it easy to get the support you need when issues arise with your tickets. Their responsive, knowledgeable team and range of contact options allows customers to get problems resolved quickly.
Ticketmaster provides several convenient contact options for customer service and support. Calling their toll-free number, using their online help form, or engaging them via live chat are the quickest ways to get in touch. You can also email, message them on social media, or reach specific departments through LinkedIn.
When contacting Ticketmaster, always include key details like order numbers, account information, and specifics on your event and issue. Providing this information helps their team resolve questions and problems as efficiently as possible.
With robust customer service through phone, email, online forms, chatbots, social media, and live chat, Ticketmaster makes it easy to get the support you need when issues arise with your tickets. Their responsive, knowledgeable team and range of contact options allows customers to get problems resolved quickly.
Ticketmaster provides several convenient contact options for customer service and support. Calling their toll-free number, using their online help form, or engaging them via live chat are the quickest ways to get in touch. You can also email, message them on social media, or reach specific departments through LinkedIn.
When contacting Ticketmaster, always include key details like order numbers, account information, and specifics on your event and issue. Providing this information helps their team resolve questions and problems as efficiently as possible.
With robust customer service through phone, email, online forms, chatbots, social media, and live chat, Ticketmaster makes it easy to get the support you need when issues arise with your tickets. Their responsive, knowledgeable team and range of contact options allows customers to get problems resolved quickly.
Ticketmaster provides several convenient contact options for customer service and support. Calling their toll-free number, using their online help form, or engaging them via live chat are the quickest ways to get in touch. You can also email, message them on social media, or reach specific departments through LinkedIn.
When contacting Ticketmaster, always include key details like order numbers, account information, and specifics on your event and issue. Providing this information helps their team resolve questions and problems as efficiently as possible.
With robust customer service through phone, email, online forms, chatbots, social media, and live chat, Ticketmaster makes it easy to get the support you need when issues arise with your tickets. Their responsive, knowledgeable team and range of contact options allows customers to get problems resolved quickly.
Ticketmaster provides several convenient contact options for customer service and support. Calling their toll-free number, using their online help form, or engaging them via live chat are the quickest ways to get in touch. You can also email, message them on social media, or reach specific departments through LinkedIn.
When contacting Ticketmaster, always include key details like order numbers, account information, and specifics on your event and issue. Providing this information helps their team resolve questions and problems as efficiently as possible.
With robust customer service through phone, email, online forms, chatbots, social media, and live chat, Ticketmaster makes it easy to get the support you need when issues arise with your tickets. Their responsive, knowledgeable team and range of contact options allows customers to get problems resolved quickly.
Ticketmaster provides several convenient contact options for customer service and support. Calling their toll-free number, using their online help form, or engaging them via live chat are the quickest ways to get in touch. You can also email, message them on social media, or reach specific departments through LinkedIn.
When contacting Ticketmaster, always include key details like order numbers, account information, and specifics on your event and issue. Providing this information helps their team resolve questions and problems as efficiently as possible.
With robust customer service through phone, email, online forms, chatbots, social media, and live chat, Ticketmaster makes it easy to get the support you need when issues arise with your tickets. Their responsive, knowledgeable team and range of contact options allows customers to get problems resolved quickly.
Ticketmaster provides several convenient contact options for customer service and support. Calling their toll-free number, using their online help form, or engaging them via live chat are the quickest ways to get in touch. You can also email, message them on social media, or reach specific departments through LinkedIn.
When contacting Ticketmaster, always include key details like order numbers, account information, and specifics on your event and issue. Providing this information helps their team resolve questions and problems as efficiently as possible.
With robust customer service through phone, email, online forms, chatbots, social media, and live chat, Ticketmaster makes it easy to get the support you need when issues arise with your tickets. Their responsive, knowledgeable team and range of contact options allows customers to get problems resolved quickly.