Yes, Nationwide Arena in Columbus, Ohio does have a box office where you can purchase tickets for events held at the arena. The box office is located on the north side of Nationwide Arena, right off Nationwide Boulevard. It is open on event days and select non-event days where major tickets go on sale. The box office provides a convenient option for purchasing tickets in person rather than online.
Hours of Operation
The box office hours vary depending on whether there is an event that day at Nationwide Arena. On non-event days, the box office may have limited hours or be closed. On event days, the box office typically opens 3-4 hours prior to an event start time and stays open through the duration of the event. The specific hours can vary though depending on the event. It’s recommended to check the Nationwide Arena website for exact box office hours for a specific event date.
Some general box office hours are:
Day of Week | Hours of Operation |
---|---|
Monday – Friday (Non-Event Days) | 12PM – 5PM |
Saturday (Non-Event Day) | Closed |
Sunday (Non-Event Day) | Closed |
Event Days (All Days of Week) | Opens 3-4 hours prior to event start time and remains open through event duration |
As you can see, the key is to check if there is an event scheduled on the day you want to visit the box office. The more high-profile the event, the earlier the box office may open on event day. Calling the box office at 614-246-2000 is also an option to confirm hours for a specific date.
Purchasing Tickets at the Box Office
The Nationwide Arena box office allows you to purchase tickets in person for any events happening at the arena. This includes Columbus Blue Jackets NHL hockey games, concerts, family shows, WWE events, Monster Jam, and other sporting events or entertainment.
The box office accepts payment by cash, Visa, Mastercard, American Express, and Discover credit/debit cards. They do not accept checks. Ticket prices are face value without added services fees that you often see when purchasing through ticket reseller websites. The box office can also split payments across multiple credit cards if needed.
Tickets purchased at the box office can either be printed on the spot or delivered to your mobile device for digital access. Make sure to create a digital ticket account with Ticketmaster if you want mobile tickets. You will need to show a valid photo ID that matches the purchaser name for box office sales.
There are separate box office windows for Blue Jackets, concerts, and family shows. Make sure to get in the correct line. The box office staff can also assist with any ticket needs or questions you may have.
Box Office Policies
There are a few key policies to keep in mind when visiting the Nationwide Arena box office:
– All sales are final – no refunds or exchanges on tickets.
– A limit of 8 tickets may be purchased per event per person.
– No cameras, bags, backpacks, food, or drinks are allowed in the box office.
– Guests must be respectful to staff and other customers.
– Ticket limits and availability can change without notice based on event demand.
– Re-entry is not permitted with a box office ticket. No in-and-out privileges.
– Prices, fees, and ticket limits are subject to change without notice.
– Tickets cannot be resold above face value per Ohio law.
As long as you follow the box office policies, purchasing tickets should be a smooth and convenient process. The staff is there to help if any questions come up.
Purchasing Tickets Online vs. Box Office
While the box office offers an in-person ticket buying experience, purchasing tickets online through Nationwide Arena’s website or Ticketmaster in advance comes with some advantages:
Benefits of Online Ticket Purchasing:
– Access to view seat locations on a map before selecting tickets. Can choose exact seat(s).
– Ability to safely and securely purchase tickets at any time from any location.
– No need to drive downtown and visit the arena box office.
– Avoid box office lines and potential sell-outs for popular events.
– Option for contactless mobile ticket delivery to your smartphone.
Benefits of Box Office Ticket Purchasing:
– Speak face-to-face with a ticket sales representative for questions.
– Avoid online services fees charged on each ticket.
– Receive printed tickets on the spot as a souvenir or gift.
– Purchase tickets last minute on event day if availability remains.
– Use cash payment option not available online.
There are solid benefits to both options. In general, purchasing online in advance when tickets go on sale is recommended to secure seats before they sell out. But the box office is a good alternative for last minute purchases, exchanges, or anyone who prefers buying tickets in person.
Box Office Location
The Nationwide Arena box office is located on the north side of the arena facing Nationwide Boulevard. It sits between the main arena entrance doors and the OSU Medical Center.
The exact street address for the Nationwide Arena box office is:
200 W Nationwide Blvd
Columbus, OH 43215
There is parking in the main Nationwide Arena lots in front of the box office. Spaces do fill up on major event days so arrive early for best availability.
The box office is also easily accessible by the CBUS Circulator bus which has a stop on Nationwide Blvd by the main arena entrance. It is about a 7-10 minute ride from the North Market transit hub downtown.
Whether driving or taking public transportation, the arena box office is easy to access right in downtown Columbus. Look for the ticker-tape style screens and signage for the box office when you arrive.
Purchasing Tickets for Other Venues
The Nationwide Arena box office only sells tickets to events happening at Nationwide Arena. They do not sell tickets for events at other venues such as:
– Value City Arena (Ohio State basketball/concerts)
– MAPFRE Stadium (Columbus Crew games)
– Ohio Stadium (Ohio State football games)
– Express Live! (indoor/outdoor concert venue)
You would need to contact those venues directly to purchase tickets on-site if they have their own box office. Most also utilize online ticketing through Ticketmaster or AXS Ticketing. There are some independent ticketing box offices downtown that sell tickets for multiple concert and sports venues. But Nationwide Arena handles all ticketing for its events separately.
Wheelchair and Accessible Seating
The Nationwide Arena box office can accommodate guests who need wheelchair/accessible seating or other accommodations at events. These specialty seats must be purchased directly through the box office and are subject to availability.
If you plan to purchase accessible seating, it is highly recommended to contact the box office in advance at 614-246-2000. The staff can confirm availability of specific seats and ensure your accommodation needs are met. Accessible/companion seating cannot be purchased online.
The box office team will work closely with you to secure ideal accessible seating location based on ticket availability. These specialty seats do have a tendency to sell out faster, so calling ahead is best. Guests will need to present a valid ADA placard/ID when picking up accessible tickets at will call.
Group Tickets
For large group ticket purchases of 15 or more tickets, you will need to handle those directly through the Nationwide Arena box office, not online. Groups can receive discounted ticket rates compared to individual sales.
A group ticket representative can assist with the entire planning process:
– Providing group pricing estimates
– Choosing seating location options
– Handling group payments
– Coordinating food/drink packages
– Arranging meet-and-greet experiences
– Advising on transportation/bus parking
Reaching out to the box office well in advance is recommended for group ticket purchases. The sooner you inquire and provide details on the size of your group, the better options will be for discounted rates and seat availability together. Call 614-246-2000 and ask to speak with a group sales representative to begin the group ticketing process. They’ll make sure your entire party sits together and has an amazing event experience.
Season Tickets
For season tickets to Columbus Blue Jackets NHL games and Ohio State hockey games at Nationwide Arena, those annual ticket membership plans must be purchased directly through Blue Jackets season ticket membership team, not the general box office.
Season ticket memberships provide tickets to every home game for the duration of the hockey season. There are various membership levels with differing amenities, flexible payment plans, discounted pricing per ticket, and other exclusive benefits.
To inquire about Blue Jackets season tickets, call 614-246-4625 or visit https://www.nhl.com/bluejackets/tickets/season-tickets for package details.
For Ohio State hockey season tickets, call 1-800-GO-BUCKS or visit https://oss.ticketmaster.com/aps/osu/EN/link/buy/browse?i%5B%5D=icehockey&src=osu_mbb_2100vanw.
Season ticket packages are not available for general concerts or other events at Nationwide Arena. Those are handled on a per-event basis. But for the full hockey season experience, be sure to inquire with the season ticket team directly.
Premium Seating Options
In addition to regular bowl seating, Nationwide Arena offers several premium, upgraded seating options for events:
– **Lofts:** All-inclusive luxury lofts with premium food/drinks overlooking event floor or stage. Glass railing with standing room views.
– **Loge Boxes:** Semi-private loge boxes with plush leather seats. In-seat food/drink service available.
– **Club Seats:** Padded seats in Club sections with access to exclusive Club Lounge with upscale bars and gourmet food options.
– **Suites:** Private luxury suites accommodate groups with food/drink packages and VIP amenities.
Availability for premium seats is very limited, especially for high-demand events. It is recommended to call the Nationwide Arena suite/premium sales office at 614-246-3999 for pricing and details. These special seating areas cannot be purchased through the regular box office.
Fulfilling a dream of sitting courtside, ice-side, or front row in a premium suite takes coordination with the dedicated premium sales team. They make the process easy and customized to your budget and experience desires. Premium seating takes any event to the next level.
Student and Military Discounts
Nationwide Arena offers special ticket discounts for students and military members on select events. Student discounts are usually offered for Columbus Blue Jackets games – just show a valid student ID at the box office when purchasing.
For military discounts, active duty members and veterans can receive $5 off select tickets by showing proper ID. The arena also has special military appreciation nights during Blue Jackets seasons with donated tickets and other promotions.
Check with the box office staff on availability for student or military discounts for a particular event. Limitations on ticket quantities or eligibility dates can apply. Take advantage of the savings opportunity on great seats if you qualify for these box office discounts.
Refund and Exchange Policy
Tickets purchased through the Nationwide Arena box office are subject to a strict no refund, no exchange policy in nearly all cases. Only exceptions are for full event cancellations or date changes. Make sure event dates work for you before completing a box office ticket purchase.
For postponed or rescheduled events, your original tickets will be valid for the new event date. Refunds are only issued if an event is fully cancelled with no new date announced. Exchanges may be allowed in special limited circumstances if approved by box office management.
It is crucial to choose your event and seats carefully before purchasing tickets at the box office. All sales are considered final at the time of purchase. The no refund policy helps deter resellers. Contact the box office ahead with any ticketing questions.
Box Office Contact Information
Here are the best ways to contact the Nationwide Arena box office if you have any questions:
– **Phone:** Call 614-246-2000 during box office hours
– **Email:** [email protected]
– **Address:** 200 W Nationwide Blvd, Columbus, OH 43215
The phone number is the quickest way to reach the box office staff during operating hours. You can inquire about ticket availability, pricing, seat locations, accessibility needs, or any other event details.
Emailing the box office is another option for less time-sensitive questions. Be sure to include your full name, contact information, event name and dates in your email so they can assist you properly.
Visiting the arena box office in person allows you to handle ticket purchases face-to-face during open hours. The staff is very helpful in guiding you through the on-site ticket buying experience.
Conclusion
Nationwide Arena offers an on-site box office for convenient in-person event ticket purchases. During operating hours, you can buy tickets at face value for any Columbus Blue Jackets, concert, family event and more happening at the arena. While online ticketing provides certain benefits, the box office grants easy downtown Columbus access to secure event seats on the spot. Just be aware of the no refunds policy and any limits on availability or ticket quantities for high demand events. With knowledgeable staff ready to help address any ticket needs, the Nationwide Arena box office is a key resource for fans.