Yes, Fiserv Forum, the home arena for the Milwaukee Bucks NBA basketball team, does have an on-site box office where fans can purchase tickets for events held at the venue. The Fiserv Forum box office is located on the east side of the arena, facing the plaza. It is open on event days and select non-event days based on the event calendar.
Box Office Hours
The Fiserv Forum box office hours vary depending on whether there is an event that day. On days when there is an event at Fiserv Forum, the box office typically opens 3-4 hours prior to the scheduled start time and stays open through the duration of the event.
For example, if there is a Milwaukee Bucks game with a 7pm tip-off, the box office would open around 3-4pm and remain open until the end of the game that evening. The specific opening time may vary based on factors like the expected crowd size.
On non-event days, the Fiserv Forum box office is generally closed. However, it may open for limited hours leading up to major events to handle ticket sales and distribution. For example, it may be open for a few hours each day in the week prior to a major concert.
Purchasing Tickets at the Box Office
Fans looking to purchase tickets for Fiserv Forum events can do so in-person at the on-site box office when it is open. Tickets can be purchased for Milwaukee Bucks games, Marquette Golden Eagles NCAA basketball games, concerts, shows, and any other events happening at the arena.
The Fiserv Forum box office accepts all major credit cards as payment. They also accept cash payments. There are 10 ticket windows at the box office for serving customers.
Some key tips for purchasing tickets at the Fiserv Forum box office:
- Have an idea of which event you want tickets for and how many you need before arriving
- Get there early, especially for high-demand events, to get in line
- Be prepared to pay with cash or credit card (no checks or gift cards)
- Double check the event date, time, and seat locations before finalizing a purchase
- Inquire about accessible seating options if needed
The advantage of buying tickets directly at the box office is securing seats immediately without delivery wait times or fees. However, the box office only has so much inventory, so online and phone sales will have access to a wider range of ticket options for any event.
Box Office Services
In addition to ticket sales, the Fiserv Forum box office provides these services for guests:
- Print-at-home ticket pickup
- Will call ticket pickup
- Ticket upgrades and exchanges
- Lost ticket replacement
- General ticket inquiries
- Wheelchair and accessible seating assistance
- Children’s ticket packages
- Student and military discounts
The box office aims to address any ticket-related needs visitors may have when they arrive at Fiserv Forum. Customer service representatives are available at box office windows and by phone on event days.
Buying Tickets Online
In addition to the physical box office, tickets for Fiserv Forum events can be purchased online via the following options:
- Fiserv Forum website – www.fiservforum.com
- Milwaukee Bucks website – www.bucks.com
- Ticketmaster website – www.ticketmaster.com
- Specific event promoter websites – i.e. AEG, LiveNation
- Reputable secondary marketplaces – i.e. Stubhub, SeatGeek, VividSeats
Benefits of buying tickets online include:
- Broader selection of seats across all price levels
- Ability to view a 3D virtual venue map when selecting seats
- Secure checkout and quick delivery of tickets
- Convenient shopping from home or anywhere via mobile
The main drawbacks are having to pay pesky service fees and shipping costs that come with online orders. There are some exceptions like the Fiserv Forum site and Bucks site which occasionally offer no-fee promotions.
Mobile Ticketing
In addition to paper tickets, Fiserv Forum also offers mobile ticketing for events. Fans can download the official Fiserv Forum app (available for iOS and Android) to access their tickets on their smartphones.
Event promoters like the Milwaukee Bucks and Ticketmaster also have their own apps which contain mobile ticket functionality as well.
Some benefits of mobile tickets are:
- Contactless entry into the venue by scanning your phone
- Easier to store and access tickets anytime
- Can easily transfer and sell extra tickets
- No need to print paper tickets
Important tips for mobile tickets:
- Download your tickets at least 24 hours before the event
- Save your battery – make sure your phone is charged enough
- Screenshot or print backups in case of technical issues
- Follow the venue’s mobile ticket guidelines
Disabled Access and Accommodations
Fiserv Forum aims to provide a high quality experience for all guests, including disabled visitors. There are multiple accessibility accommodations available for events at the arena.
For mobility impaired guests, elevators, escalators, ramps, and accessible routes enable navigation throughout the concourses. There are also numerous wheelchair seating locations and companion seats in all levels and price categories.
For deaf or hard of hearing guests, assistive listening devices are offered complimentary at the box office. Guest services staff have training for communicating with deaf patrons.
For blind or vision impaired guests, the concourses feature braille and raised text signage. Service animals are permitted inside the arena.
The box office team can provide more details on accessibility seating options and make accommodations when purchasing tickets.
Getting to the Box Office
The Fiserv Forum box office is located on the east side of the arena, facing the plaza at the corner of Vel R. Phillips Ave and Juneau Ave.
Driving and parking: Several parking structures and lots surround Fiserv Forum that offer game/event day parking. The closest is the Highland Garage attached to the arena.
Public transit: Fiserv Forum can be accessed via The Hop streetcar as well as many Milwaukee County Transit System bus routes.
Rideshare: Pickup and dropoff zones are located around Fiserv Forum for Uber, Lyft, taxis, etc.
Once at Fiserv Forum, signs and staff direct visitors to the box office entrance. There is also a box office map on the venue’s website.
Contact Information
Below are the various ways to contact the Fiserv Forum box office if you have any questions or need assistance:
- Phone: (414) 227-0511
- Email: [email protected]
- Website live chat
- In-person at the box office
The box office staff are available by phone and online during all operating hours on event days. Guest services representatives are also on-site for help.
Conclusion
The box office at Fiserv Forum provides fans a convenient on-site location to purchase tickets for all arena events, from Bucks games to concerts. Tickets can also be bought online via various websites for broader options. Mobile ticketing, accessibility accommodations, and box office contact information make getting into events smoother.