Transferring tickets on Ticketmaster is a convenient way to get tickets to someone else if you can no longer attend an event. It allows the new ticket holder to gain entry to the event using your original ticket purchase without having to go through a ticket resale platform. Here are quick answers about whether you need an email to transfer tickets on Ticketmaster:
Quick Answers
– Yes, you do need an email address to transfer tickets on Ticketmaster. The recipient of the transferred ticket needs to have an existing Ticketmaster account or create one to receive the tickets.
– Ticket transfers on Ticketmaster require the sender to enter the recipient’s email address or Ticketmaster account username. The ticket barcode is invalidated and a new one is generated.
– If the recipient doesn’t have an account, they will need to create one using the email address the tickets are sent to. The tickets are then deposited into their Ticketmaster account.
– You cannot transfer tickets to someone unless they have an email address to associate with a Ticketmaster account. Printed tickets cannot be transferred and only electronic tickets are eligible.
– If you don’t have the recipient’s email address, you will need to contact them to get it before initiating the transfer process on Ticketmaster.
Do both the sender and recipient need a Ticketmaster account?
Yes, both the sender and the recipient need to have a Ticketmaster account for transfers to work. Here are some more details:
– The sender needs an existing Ticketmaster account to be able to access their ticket purchase and initiate a transfer.
– The recipient does not necessarily need an account ahead of time. When the sender enters the recipient’s email address, Ticketmaster will send them an email inviting them to either sign into their existing account or create a new one.
– This means the recipient needs to have an email address at the very least. The tickets get transferred into the recipient’s Ticketmaster account.
– If the recipient does not yet have a Ticketmaster account, they will be prompted to create one using the email address the tickets are being transferred to. They cannot access the transferred tickets unless they create an account.
– Both parties must have Ticketmaster accounts linked to their email addresses in order for seamless ticket transfers to take place.
Does the recipient get the exact same ticket?
No, the recipient does not get the exact same ticket barcode and seat assignment. Here is what happens when tickets are transferred on Ticketmaster:
– The original ticket held by the sender gets invalidated and cannot be used to gain entry anymore. The barcode essentially gets deactivated.
– A brand new ticket and unique barcode get generated and issued to the recipient’s Ticketmaster account.
– The new ticket will be for the same event, date, seat location, and ticket level as the original. But the barcode will be different.
– This process prevents both the original and new ticket from being scanned and used to enter the event.
– The recipient is getting a new ticket assigned to them for the same seat, just with a different barcode than what the sender originally had.
Can you transfer tickets without an account?
No, transfers cannot be initiated on Ticketmaster without the sender having an account. Some key things to know:
– The sender must have a Ticketmaster account to access their ticket purchase and start the transfer process. There is no way around this.
– Printed paper tickets cannot be transferred at all, only mobile/electronic tickets.
– Without access to the original ticket purchase through an account, there is no way for Ticketmaster to invalidate the original ticket and generate a new one.
– Recipients don’t necessarily need an account ahead of time, but they do need an email address that can be associated with a new or existing Ticketmaster account.
– Both parties in the transfer need accounts for it to fully process. The sender account allows access to the ticket to be transferred while the recipient account is necessary to receive the new ticket.
Can you transfer tickets without an email address?
No, you cannot transfer tickets on Ticketmaster without providing an email address. Here’s why:
– Ticket transfers require entering the recipient’s email address or Ticketmaster username so they can receive the tickets.
– If the recipient doesn’t have an existing account, they need the email for Ticketmaster to send them an invitation to create a new account.
– The tickets get deposited into the recipient’s Ticketmaster account, which is connected to their email address.
– Without an email address to associate with their account, there is no way for the recipient to receive the transferred tickets.
– The email address provides Ticketmaster the necessary information to invalidate the original ticket and generate a new barcode under the recipient’s account.
– Bottom line – an email address is mandatory on both ends of a ticket transfer to allow the process to fully complete.
Can you transfer tickets to someone in another country?
Yes, it is possible to transfer tickets on Ticketmaster to someone located in another country. Here are some key considerations when doing international transfers:
– Both the sender and recipient must have Ticketmaster accounts for the countries they are located in. Transfers only work between accounts managed in the same country.
– Currency conversion may take place if the ticket was purchased in one currency but needs to be transferred to an account in another currency.
– Delivery methods and fees can vary if the two accounts are in different countries due to logistical differences.
– Ticket availability and prices for the same event can differ internationally. The transfer needs to be valid in the recipient’s country.
– Language differences may impact the website experience. Ticketmaster runs localized sites in over 25 countries.
– Transfer eligibility, terms & conditions will align with the recipient’s country and may not be the same in the sender’s country.
– As long as both parties have valid Ticketmaster accounts for their locations, international transfers are generally possible.
Can printed tickets be transferred?
No, printed tickets cannot be transferred on Ticketmaster. Only mobile tickets and e-tickets can be transferred to a new recipient. Here are some key reasons why:
– Printed tickets have the barcode and seat assignment physically printed already. This cannot be changed or updated for a new recipient.
– Ticketmaster requires the original ticket barcode to be invalidated and a new barcode sent to the recipient’s account. This is not possible with a printed ticket.
– The sender would have to physically mail the printed ticket to the recipient defeating the purpose of online ticket transfers.
– E-tickets exist digitally through the Ticketmaster account allowing seamless cancellation and regeneration of a new barcode.
– Printed tickets are non-transferrable when purchased initially. The only way to change ownership is through resale markets, not direct transfers.
– Ticketmaster transfer policy states that only eligible e-tickets and mobile tickets can be transferred to a new recipient, not printed hard tickets.
Can you transfer tickets right before the event?
In most cases, yes you can transfer tickets on Ticketmaster close to the event date and time. However, there are some restrictions:
– Tickets can be transferred any time up until 1 hour prior to the event’s start time in most cases.
– Different cut-off windows exist for Major League Baseball games (2 hours before start), NFL games (1 day before) and others.
– UFC events prohibit transfers within 48 hours of the event start time.
– In some cases, venues and event providers can place additional transfer restrictions that override Ticketmaster’s policies.
– If a delay occurs and tickets get transferred within an hour of start time, the new tickets may not fully process in the recipient’s account right away.
– While last minute transfers are allowed, it is best to initiate transfers earlier to allow sufficient processing time for the recipient.
– Always check the specific event’s transfer cutoff deadline to ensure timely delivery and avoid getting locked out right before start.
How much does it cost to transfer tickets on Ticketmaster?
Ticketmaster does not charge any fees itself to transfer tickets to a new recipient. However, there are some costs to be aware of:
– Ticketing fees on the original ticket purchase are non-refundable if transferring tickets.
– If purchasing new tickets to replace any transfers, the new tickets will have normal ticketing fees applied.
– The new recipient typically pays a per ticket “Ticket Transfer Fee” that varies based on event type and demand.
– Delivery fees may be charged to the recipient depending on the delivery method selected.
– Listing fees apply if putting tickets up for public resale instead of a direct transfer.
– If prices differ between markets, currency conversion rates may impact the final price.
– While Ticketmaster itself does not charge transfer fees, recipients pay added-on fees depending on the event and method.
How long does it take to transfer tickets?
Ticket transfers on Ticketmaster are usually processed very quickly, typically within 1 hour:
– The sender initiates the transfer by entering the recipient’s email/account username.
– Ticketmaster immediately invalidates the sender’s original ticket and removes it from their account.
– Within minutes, the recipient receives an email to claim the tickets by signing into their Ticketmaster account.
– Once the recipient claims the tickets, they are immediately deposited into the recipient’s account.
– The entire transfer usually completes within 0-2 hours assuming the recipient claims the tickets promptly.
– Actual processing only takes minutes but overall time depends on how quickly the recipient claims the tickets.
– Delays may occur within 1 hour of the event if initiating a last minute transfer.
– For most events, expect a seamless transfer completed in under an hour when both parties act quickly.
What happens if the transfer fails?
If a ticket transfer fails on Ticketmaster, the original ticket holder regains access to their ticket. Here is the process:
– When initiating transfer, the sender’s ticket gets invalidated so it cannot be used.
– If the recipient does not complete the transfer by claiming the ticket, it gets voided.
– The void process can happen automatically within a specified time limit, usually 72 hours.
– Once voided, the original ticket barcode is reactivated under the sender’s account again.
– The sender is notified by email that the transfer failed and their ticket is available for them to use again or initiate a new transfer.
– Failed transfers let the original account holder regain their ticket rather than it going to waste.
– Make sure the recipient claims tickets quickly to avoid a time-out and failed transfer.
Conclusion
In summary, email addresses and Ticketmaster accounts are required to be able to transfer tickets from one person to another. The sender must have an account to initiate the transfer while the recipient needs an email and account to receive the tickets. Printed paper tickets cannot be transferred – only mobile and electronic tickets. Both parties need Ticketmaster accounts associated with their email addresses for successful ticket transfers to take place. Following the proper steps allows seamless ticket transfers, even up until close to an event’s start time in many cases.