Quick Answer
No, you do not need to have an account with Ticketmaster in order to purchase tickets on their website. Ticketmaster allows guests to search for and buy tickets without creating an account. However, having a Ticketmaster account can provide some benefits such as easier checkout and access to presales.
Detailed Answer
Ticketmaster is the largest primary ticket outlet in the United States. It sells tickets for a wide variety of events including concerts, sports games, theater shows, and more.
When browsing for tickets on Ticketmaster.com, you will have the option to search for and select tickets as a “Guest.” This allows you to go through the ticket buying process, including seat selection and checkout, without creating an account or signing in.
However, there are some advantages to having a Ticketmaster account:
Easier and Faster Checkout
Creating an account and signing in before purchasing tickets allows you to store your payment information and contact details with Ticketmaster. This makes the checkout process quicker since you don’t have to re-enter all your information each time.
It also makes the checkout experience smoother by populating your saved info into the checkout form. As a guest, you have to manually fill out all your contact and payment details, which takes more time.
Access to Presales
Certain tickets go on presale before the general public on-sale date. Presales allow you early access to buy tickets before everyone else.
Having a Ticketmaster account gives you access to presales for various events. As a guest, you usually cannot access presales since those are restricted to fan club members, credit card holders, or Ticketmaster account members.
Easier Ticket Management
With an account, you can view all your ticket purchases in one place under “My Tickets.” This makes it easy to find your tickets anytime, reprint if needed, transfer tickets to someone else, or sell tickets you can’t use.
As a guest, you have to keep track of order confirmations in your email inbox which can be cumbersome.
Creating a Ticketmaster Account
Creating an account with Ticketmaster is free and only takes a few minutes.
Follow these steps:
1. Go to Ticketmaster.com and click “Sign In” in the top right.
2. On the sign in page, click “New to Ticketmaster?” under the login box.
3. Enter your email address and click “Next.”
4. Create a password for your account.
5. Enter your contact information like name, address, and phone number.
6. Click “Continue” to complete setting up your account.
Once your account is created, you can sign in anytime by clicking “Sign In” at the top and entering your email and password.
Purchasing Tickets as a Guest
If you don’t want to create an account, you can still easily purchase tickets on Ticketmaster as a guest. Here is the process:
1. Go to Ticketmaster.com and search for the event you want tickets for.
2. Filter and sort the ticket listings to find the specific tickets you want.
3. Click “Buy” on the tickets you want to purchase.
4. You will be prompted to choose either “Sign In” or “Checkout as Guest.” Select “Checkout as Guest.”
5. Enter your contact information and payment details. Make sure information is accurate to receive your tickets properly.
6. Review order details and agree to the Terms of Use.
7. Click “Place Order” to complete checkout as a guest.
You will receive an order confirmation email with your ticket info. Make sure to save this email so you have your ticket details handy.
Buying Tickets on Your Mobile Device
In addition to Ticketmaster’s website, you can also use their mobile app on iOS or Android devices to purchase tickets.
The process of buying tickets through the app is very similar to the website:
1. Download and open the Ticketmaster app on your device.
2. Search for the event and tap the tickets you want to buy.
3. You can choose to sign-in or use the app as a guest.
4. Enter your shipping info and payment details.
5. Confirm your order and receive your tickets in the app.
If you create an account in the app, it will be linked to the same Ticketmaster account if you have one on the website. This allows you to access your tickets in both places.
Getting Help from Ticketmaster Customer Service
If you ever need assistance with your Ticketmaster purchase, you can get help through:
– Online chat: Chat live with a support agent on Ticketmaster.com
– Phone support: Call +1 800 653-8000 to speak with customer service
– Twitter: Tweet @Ticketmaster for a public response or to be contacted via Direct Message
– Contact form: Fill out the customer service contact form on their website
Some common issues that Ticketmaster customer service can help with include:
– Account creation and login issues
– Questions about ticket availability
– Changing or canceling an order
– Tracking order status
– Managing tickets already purchased
– Resending confirmation emails
– Incorrect order details
Having your order number ready when contacting customer service will help them access your account and tickets faster.
Conclusion
While having a Ticketmaster account provides some nice benefits, it is not required to purchase tickets through their website or app. Guest checkout is available for those who want to buy tickets quickly without creating an account first.
However, accounts allow faster checkout, access to presales, and easier ticket management. So frequent Ticketmaster users may want to create an account. It only takes a few minutes and is free to set up.
No matter how you buy your tickets, Ticketmaster’s customer service is available by phone, online chat, Twitter, and contact form in case any issues come up. Providing your order number helps expedite your inquiry.
Frequently Asked Questions
Is there a fee to create a Ticketmaster account?
No, creating a Ticketmaster account is completely free. You only pay fees when purchasing ticket orders.
If I buy tickets as a guest, can I look up the order later?
Yes, you can look up order details by accessing the order lookup form on Ticketmaster and entering your order number and email address from the purchase. This allows you to view, reprint, or transfer guest orders.
What benefits do I get with a Ticketmaster account?
Benefits include easier checkout, access to presales before the general public, easier ticket management in your account, and personalized recommendations.
Can I create an account after buying as a guest?
Yes, you can create an account anytime. Your prior guest purchases will not be linked to your new account automatically, but you can still access guest order information.
Is my credit card information saved if I buy as a guest?
No, your full credit card details are not saved from a guest purchase. However, Ticketmaster may retain some partial payment data like the last 4 digits of your card.
Table Comparing Guest vs. Account Purchases
Feature | Guest Purchase | Account Purchase |
---|---|---|
Checkout process | Manually enter info each time | Saved payment info speeds up checkout |
Presale ticket access | Typically cannot access presales | Account may provide access to presales |
Stored ticket info | Must reference confirmation email | Can access all tickets in account easily |
Personalization | None | Recommendations based on purchase history |