Ticketmaster digital tickets do have a barcode that can be scanned for entry into events. The barcode is displayed on the mobile device screen when accessing the Ticketmaster app. This allows for contactless entry to concerts, sports games, and other events by scanning the barcode directly from the phone.
How do Ticketmaster digital tickets work?
Ticketmaster digital tickets are mobile tickets that allow customers to purchase event tickets online or through the Ticketmaster app without needing a paper ticket. Once a digital ticket is purchased, it is added to the customer’s Ticketmaster account and can be accessed via the app on their smartphone.
The digital ticket displays key information including the event name, date, seat location, and a unique barcode. This barcode acts as the ticket for entry, so it is important for customers to bring their smartphone with the Ticketmaster app downloaded to the event. At the venue entrance, staff will scan the barcode displayed on the smartphone screen to validate and record the ticket.
Some key benefits of Ticketmaster digital tickets include:
- Convenience – no need to worry about losing a paper ticket or having it shipped
- Contactless entry – barcode can be scanned directly from the phone screen
- Environmentally friendly – reduces waste from printing paper tickets
- Easy transferring – digital tickets can be easily transferred to other Ticketmaster account holders if needed
Ticketmaster digital tickets contain dynamic security features and a looping animation to prevent fraud and ensure each barcode can only be scanned once. The barcode refreshes every few seconds to prevent screenshots or duplication.
Do Ticketmaster digital tickets have a barcode?
Yes, all Ticketmaster digital tickets contain a unique barcode that acts as the ticket for entry into the event. This barcode is displayed in the Ticketmaster app and will need to be presented for scanning at the venue entrance. The barcode is specific to that ticket and event only.
The barcode is usually located at the bottom of the digital ticket display in the app and has a looping animation. It may initially show as grayed out but will refresh to display the active barcode when at the event ready for scanning. The barcode must be scanned directly from the phone screen for entry.
Some key facts about the Ticketmaster digital ticket barcode:
- Each barcode is unique to that specific ticket
- The barcode refreshes every few seconds as a security feature
- A screenshot or photo of the barcode will not work, it must be scanned live
- The barcode will only work for that specific event and date
- The barcode can only be scanned once for entry to prevent duplication
So in summary, yes all Ticketmaster digital tickets will contain a scannable barcode for entry. This contactless system allows customers to securely access events without needing to present a paper ticket.
Where is the barcode located on the digital ticket?
The barcode is located at the bottom of the Ticketmaster digital ticket display in the app. When looking at a ticket in the app, the main section will show details like the event name, venue, seat assignment, date and time.
Below this event information is where the barcode is displayed. It may initially show as grayed out, but when at the event it will refresh to actively display the scannable barcode. The barcode has an animated loop as a security feature.
Some tips for locating the barcode on a Ticketmaster digital ticket in the app:
- Open the Ticketmaster app on your smartphone
- Go to the ‘Tickets’ section – this displays your purchased event tickets
- Select the specific event ticket
- Scroll down below the main event details
- Look for the barcode animation at the bottom of the screen
- The barcode may refresh from gray to active when at the venue for entry scanning
Being familiar with where to find the barcode in the app ensures a smooth experience when having your digital ticket scanned for entry. Make sure your phone is charged and the brightness turned up so staff can easily scan the barcode.
What if my barcode won’t display or work?
If you are unable to display an active barcode in your Ticketmaster app, there are a few troubleshooting steps to try:
- Force close and reopen the Ticketmaster app – this will refresh the ticket barcode
- Check your smartphone has an internet connection (wifi or mobile data)
- Try manually refreshing your digital ticket in the app
- Update to the latest version of the Ticketmaster app if available
- Try viewing your ticket on another device logged into your Ticketmaster account
- As a last resort, contact Ticketmaster Fan Support for assistance with your digital ticket
Additional tips if your barcode is still not working:
- Check the event date and time – the barcode will only activate near or during the event
- Ensure your smartphone screen brightness is turned up for scanning
- Avoid covering any part of the barcode on screen when presenting for scanning
In most cases, any issues displaying or scanning the barcode can be fixed by resetting and updating the app. Contact Ticketmaster as soon as possible if your barcode remains inactive for troubleshooting assistance before going to the event.
Can I print a Ticketmaster digital ticket?
Ticketmaster does not recommend or allow printing digital tickets. The barcode on a digital ticket is designed for mobile-only scanning from the app and will not work if printed. This is for security reasons and to prevent duplication or fraud.
If you are unable to use a smartphone to display your Ticketmaster digital ticket, it is best to contact their Fan Support team for alternative options. They may be able to transfer your ticket to a hard stock/paper ticket that can be printed.
Some key reasons printing Ticketmaster digital tickets will not work:
- The barcode is encrypted and linked to your Ticketmaster account
- Printing voids the dynamic security features like animation and refreshing
- Venues will not accept or scan printed versions of the digital barcode
- Could result in duplication of the ticket if printed and photocopied
Instead of printing, consider transferring your Ticketmaster ticket to someone else’s account if you cannot attend. Tickets can be transferred via the Ticketmaster app up until the event start time. There are also fan-to-fan exchange marketplaces like Ticketmaster Ticket Exchange to resell spare tickets.
Can Ticketmaster digital tickets be transferred?
Yes, Ticketmaster digital tickets can be transferred to another Ticketmaster account holder if needed. Transferring tickets is easy to do through the Ticketmaster app.
To transfer a Ticketmaster digital ticket:
- Open the Ticketmaster app and go to your list of tickets
- Select the ticket you want to transfer
- Tap the ‘Transfer Tickets’ button
- Enter the email address or mobile number of the recipient
- The recipient must accept the transfer for it to complete
It is important to transfer tickets in advance of the event start time. Ticket transfers usually close 3-12 hours prior depending on the event.
Some key things to know about transferring Ticketmaster digital tickets:
- Only tickets bought from Ticketmaster can be transferred via the app
- The recipient must have their own Ticketmaster account to receive the transfer
- There is no fee to transfer tickets to another account holder
- Once transferred, the ticket completely moves over to the recipient’s account
Transferring is a convenient option if you can no longer attend and know someone else who wants your ticket. It saves having to meetup and swap paper tickets.
Can I sell my Ticketmaster digital ticket?
Instead of selling Ticketmaster digital tickets directly to someone, it is recommended to use the Ticketmaster Ticket Exchange resale marketplace. This is an official and secure way to resell spare event tickets.
To sell your Ticketmaster digital ticket:
- Access your ticket in the Ticketmaster app
- Select the ‘Sell Tickets’ option
- Choose Ticket Exchange and list the ticket for sale
- Pick your resale price and post the listing
- Once sold you will receive payment (minus a resale fee)
Key benefits of reselling via Ticket Exchange include:
- Secure marketplace backed by Ticketmaster
- Guaranteed payment when tickets sell
- Buyer receives official Ticketmaster digital ticket
- Avoid meetups/payment handling with buyers
It is not recommended to sell Ticketmaster digital tickets through unofficial resale sites or direct to other individuals. Ticket Exchange provides the most secure way to resell and recoup the value on spare event tickets bought via Ticketmaster.
Conclusion
In summary, Ticketmaster digital tickets include a unique barcode that acts as the ticket for entry into events. This barcode is displayed in the Ticketmaster mobile app and will need to be presented for scanning at venue entrances. The barcode has dynamic security features to prevent duplication and fraud.
Digital tickets offer a convenient contactless entry option and allow for easy transferring or reselling of tickets as well. When attending an event, the key is ensuring your digital ticket barcode is properly displayed in the app and ready for scanning. This allows for a smooth entry process.
Ticketmaster’s digital ticketing system aims to provide increased convenience, security, and flexibility for customers. The use of dynamic barcodes on mobile devices helps venues validate tickets in a streamlined contactless way. While digital tickets may require some getting used to, they offer noticeable benefits over traditional paper tickets in many cases.
Digital Ticket Benefit | Description |
---|---|
Convenience | Access tickets anytime via smartphone app |
Contactless Entry | Barcode scanned from device screen |
Eco-Friendly | No printed paper tickets |
Security | Hard to duplicate or screenshot barcode |
Flexibility | Easy to transfer or resell if needed |
So in summary, Ticketmaster digital tickets contain scannable barcodes for simplified entry to events. The barcodes and associated security features provide accessibility while reducing the environmental impact and improving the customer experience.