With Ticketmaster being one of the largest primary ticket outlets for major concerts and sporting events, it’s understandable that many people wonder if they have to use the Ticketmaster app to buy tickets. The quick answer is no, you do not have to use the Ticketmaster app to purchase tickets. While the app provides a convenient way to buy tickets, especially on mobile devices, there are other options available.
Can I buy tickets on Ticketmaster.com without the app?
Yes, you can absolutely purchase tickets on Ticketmaster.com without downloading or using the Ticketmaster app. The Ticketmaster website offers the same ticket buying experience and access to events as the app. You can search for events, select seats, and complete your ticket purchase entirely through a web browser on your computer or mobile device.
The Ticketmaster website should be fully functional whether you’re on a desktop computer, laptop, tablet, or smartphone. So if you don’t want to use the app, simply access Ticketmaster.com directly whenever you need to buy tickets. There’s no requirement to go through their app instead.
What are some advantages of using Ticketmaster.com without the app?
Here are some of the biggest advantages of using Ticketmaster.com instead of their app:
- No need to download another app – If you don’t want to clutter up your device with too many apps, avoiding the Ticketmaster app keeps things clean and simple.
- Works across all devices – The website works equally well whether you’re on an iPhone, Android, tablet, laptop, or desktop. The app locks you into iOS or Android.
- Web browsers offer conveniences – Browser tools like auto-fill for forms can expedite the ticket buying process.
- Avoid app-specific issues – Occasional bugs, glitches, or lag in the app won’t impact you on the full website.
The bottom line is the Ticketmaster website provides the same ticket buying functionality without any drawbacks compared to the app. Unless you frequently buy tickets and want quick mobile access, the website likely has everything you need.
What payment options are available on Ticketmaster.com?
Ticketmaster.com accepts all the same payment options whether you use the website or mobile app. Payment options include:
- Credit/debit card – Visa, Mastercard, American Express, Discover
- Ticketmaster gift card
- PayPal
During checkout, you can securely enter your credit/debit card information directly on Ticketmaster.com. Your data will be protected by encryption during the transmission process. Ticketmaster does not store full payment details on its servers.
If you have a Ticketmaster gift card from received as a gift, you can redeem the value of the card towards ticket purchases on the website. Simply enter the gift card number and PIN when prompted.
PayPal is another convenient payment option if you have a PayPal account. You can securely login to PayPal during the Ticketmaster checkout process to pay for your tickets that way.
How do I access my tickets bought on Ticketmaster.com?
There are a couple different ways to access tickets purchased on Ticketmaster.com:
- Ticketmaster Email – After you complete your ticket order, you will receive a confirmation email from Ticketmaster with details about your purchase. There will be links to access your tickets digitally from that email.
- Ticketmaster Account – If you create an account when purchasing tickets, you can access your tickets anytime by logging into your Ticketmaster account. Purchased tickets will show up in your account.
- Ticketmaster App – If you download the app later on, you can link it to your Ticketmaster account to view tickets there as well, even if you originally bought them on the website.
So you don’t necessarily have to use the Ticketmaster app right away. But if you download it later, you can link previous ticket purchases to the app by logging into your Ticketmaster account.
Does Ticketmaster have mobile tickets?
Yes, Ticketmaster offers mobile ticketing options that allow you to access your tickets digitally on your smartphone. To use mobile tickets from Ticketmaster, you will need to either:
- Download the Ticketmaster app on your iOS or Android device
- Save the ticket barcode image from your Ticketmaster email to your phone’s camera roll
If you used the Ticketmaster app to purchase tickets, they will automatically show up in your app account. If you bought tickets on the website, you can transfer the tickets to your app account later by syncing it to your Ticketmaster login.
Otherwise,Ticketmaster emails you a barcode image that can be saved to your camera roll and scanned from there. When you get to the event gate, they will scan your ticket barcode right from your smartphone screen instead of printing paper tickets.
Can I print tickets from Ticketmaster.com?
Yes, you can choose to print tickets at home instead of using mobile tickets if you prefer. Ticketmaster gives you the option of printing tickets during the checkout process.
You will need access to a printer connected to your computer or laptop. Ticketmaster will email your tickets as PDF attachments that contain barcodes and all the ticket information. Open the PDFs and print them out on regular 8.5×11 printer paper.
The printed ticket barcodes will still scan normally at the event gate. So print-at-home tickets offer the same convenience and functionality as mobile tickets, just in physical form.
How much do Ticketmaster service fees cost?
Ticketmaster service fees vary based on the type of ticket being purchased. Here are the typical service fee amounts:
Ticket Type | Service Fee Amount |
---|---|
Concert Tickets | $5.00 – $25.00 per ticket |
Broadway Show Tickets | $8.00 – $12.00 per ticket |
Sporting Event Tickets | $10.00 – $30.00 per ticket |
Comedy Show Tickets | $7.00 – $15.00 per ticket |
Keep in mind service fees on Ticketmaster.com and the Ticketmaster app are identical. There’s no difference in fees based on where or how you buy your tickets.
Are there any ways to avoid Ticketmaster fees?
Unfortunately there is no legitimate way to completely avoid Ticketmaster service fees if you want to purchase tickets to major concerts, shows, and sporting events. Ticketmaster holds exclusive ticketing rights for many large venues and events.
That being said, there are a few tips that may help minimize fees when possible:
- Buy season ticket packages – Per-ticket fees are sometimes lower when you buy season tickets.
- Purchase group tickets – Group orders sometimes have discounted service fees.
- Buy tickets for less popular events – The fees for high-demand events tend to be higher.
- Wait to buy at box office – If available, box office tickets may have lower fees.
While those tips may provide small savings in certain cases, expect to pay Ticketmaster fees anytime you purchase tickets through them. There are no tricks to get around it completely.
Should I use a unique password on Ticketmaster?
Yes, it is highly recommended to use a unique, strong password specifically for your Ticketmaster account. Here are some tips for create a secure Ticketmaster password:
- Make it at least 12 characters long
- Include a mix of uppercase, lowercase, numbers and symbols
- Avoid common words, phrases or patterns
- Don’t reuse passwords from other accounts
- Consider using a password manager
Because your Ticketmaster account contains personal information and enables access to high-value tickets, weak or reused passwords drastically increase the risk of account hacks, fraud or stolen tickets. Invest the extra time to create and memorize a strong, unique password just for Ticketmaster to maximize account security.
Should I enable two-factor authentication with Ticketmaster?
Yes, enabling two-factor authentication (also known as 2FA) on your Ticketmaster account adds an important additional layer of security. With 2FA enabled, logging into your Ticketmaster account requires two forms of authentication:
- Your password
- A unique one-time code from an app like Google Authenticator
So even someone who knows your password will not be able to access your account or tickets without also having your 2FA app and code. 2FA prevents most unauthorized logins and account takeovers.
Ticketmaster makes it easy to turn on 2FA in your account settings. Just link the Ticketmaster site to a compatible 2FA app such as Google Authenticator, Authy or Microsoft Authenticator. This provides low friction, high value account security.
Can I use a virtual credit card on Ticketmaster?
Yes, Ticketmaster accepts virtual credit cards just like regular credit cards for ticket purchases. Using a virtual credit card is a smart way to keep your real card number secure when shopping online.
Virtual card services like Privacy.com generate temporary, one-time use card numbers that act as proxies for your actual card. Even if the virtual card data is compromised, your real card number stays safe.
To use a virtual credit card on Ticketmaster, simply generate the temporary virtual card number within your virtual card app or service. Then enter that card number when Ticketmaster prompts you for payment info during checkout.
Is my data secure when I use Ticketmaster?
Ticketmaster utilizes standard security measures to protect customer data, including:
- SSL encryption – Data sent to/from Ticketmaster is encrypted using SSL/TLS protocols.
- PCI compliance – Ticketmaster meets payment industry data standards.
- Physical security – Server data centers are physically secured and monitored.
However, like any online platform, there are always risks when submitting personal and payment data. To further safeguard your information:
- Use strong, unique passwords
- Enable two-factor authentication
- Monitor your accounts and credit reports for suspicious activity
- Consider using virtual credit cards or payment services like PayPal
Practicing these types of smart security habits minimizes risks whenever you provide data online, including when using Ticketmaster.
Does Ticketmaster sell user data?
According to Ticketmaster’s privacy policy, they may share or sell collected user data for marketing or advertising purposes. Information that may be collected and shared includes:
- Contact details like name, email address, and phone number
- Payment information like credit cards and billing address
- Event preferences and ticket purchase history
- Demographic data like age, gender, and location
- Activity on Ticketmaster websites and apps
This aggregate data provides consumer insights that Ticketmaster may monetize through partnerships or targeted advertising campaigns. All major data sharing and selling complies with relevant privacy laws.
If you wish to opt-out of data collection for advertising purposes, you can adjust your Ticketmaster account settings. However, disabling tracking may limit certain website and app functionalities.
What happens if I have an issue with a Ticketmaster purchase?
If you experience any problems with a ticket purchase on Ticketmaster, you have a few options to resolve the issue:
- Contact Ticketmaster Customer Service – Get assistance via phone, chat or email support channels.
- Request a refund – If eligible per policies, you can request a full or partial refund on your Ticketmaster account.
- Dispute with payment provider – File a dispute claim with your credit card company or PayPal to request a chargeback.
- Sell unwanted tickets – Use Ticketmaster’s official resale platform to recoup costs if desired.
Ticketmaster’s 100% Buyer Guarantee also ensures you will receive valid tickets for your event or qualify for a full refund. Be sure to thoroughly read all policies, terms and guarantees when purchasing tickets so you understand your rights as a buyer.
Conclusion
In summary, Ticketmaster provides several options for purchasing tickets online or via mobile. While their app offers a convenient ticketing portal, it is absolutely not required in order to buy tickets. You can access the same events and prices using the Ticketmaster website in your desktop or mobile browser without needing the app.
Purchasing tickets directly through Ticketmaster.com provides a smooth, reliable ticketing experience. You retain full access to digital and print-at-home tickets while avoiding the need to install yet another app. With upfront knowledge of Ticketmaster’s fees and policies, you can shop for tickets seamlessly on the full website without app constraints.